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Crusoe's Retreat

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Off Queens Highway, Viti Levu Fiji
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About

#21 of 27 hotels in Coral Coast
Location
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Service
Value
Nestled amongst lush tropical gardens and fronting a palm-fringed sandy beach and stunning lagoon, Crusoe’s Retreat is a friendly, intimate, traditional Fijian resort. Featuring only 28 Fijian-inspired Bures, Crusoe’s truly embodies all that is wonderful about the Fiji Islands: world-famous hospitality, an unhurried pace, fresh island cuisine, lots of complimentary activities, and a dedication to local culture and traditions. Crusoe’s Retreat truly is Fiji.
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Property amenities
Free parking
Wifi
Pool
Free breakfast
Beach
Diving
Airport transportation
Spa
Paid wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Poolside bar
Hiking
Snorkelling
Evening entertainment
Fishing
Table tennis
Baggage storage
Currency exchange
Sun terrace
Laundry service
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Room features
Private beach
Private balcony
Safe
Room types
Ocean view
Non-smoking rooms
Good to know
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Hidden Gem

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447Reviews21Q+A100Room tips
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Sonny wrote a review Feb 2020
2 contributions
We stayed here for more than a week and found the resort very lacking. We did not expect more than 3 star service and amenities but basic neccesities like proper coffee would have been nice. Very basic breakfast was included and not a lot on offer. It got less everyday. Room cleaning was adequate. The Location is beautiful but a bit isolated and costly to go anywhere and the beach isn't very good for swimming.The food was very ordinary and expensive but theres no where else you can go unless you have a car. Most of the staff were very friendly..but one male in the bar area was particularly gruff and unfriendly also the tour man Gary..rude pushy and unfriendly. Some of the kitchen staff were coughing a lot without covering their mouths and they allowed people to smoke at the tables in the restaurant while others were eating.. disgusting!! Be careful about the room charges as we had to pay for things we didn't order. We would not go back..could be so much better if someone cared!!
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Date of stay: February 2020Trip type: Travelled as a couple
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SolrisaR wrote a review Feb 2020
Seattle, Washington86 contributions64 helpful votes
The setting is gorgeous! The little bures are nice in size; furnishings are a little dated and needing repair. All of our water fixtures leaked or dripped. The staff are really friendly and personable-- you'll feel quite at home. We didn't opt for the meal plan, but found ourselves dining on site most meals. The menu changed daily; we found the food mostly ok but needing a little flavour "ooomph." I would have loved to see more Fijian specialties on the menu and more fresh fish! The nearest market is about a 30 min drive so factor that into your planning. We indulged in the onsite spa. The massage was wonderful! One blemish on our stay was the theft of cash from our locked room. Just our Fijian cash --no other valuables. We reported it to the manager who said this was very unusual, and that other guests had reported similar thefts that week. I suspect it was an isolated event with a new employee... and not representative of the resort or most of the staff, who were delightful. That said, there weren't any ATMs nearby so I was left without$$ for the remainder of my stay. The resort takes plastic; but other local purchases do not. In sum: it's a great place to get away from it all. Shop before you go if you want specific foods or bevvies; and keep your valuables safe.
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Date of stay: February 2020Trip type: Travelled with friends
2 Helpful votes
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Rosie McCabe wrote a review Feb 2020
9 contributions1 helpful vote
My friends and I stayed here for 2 nights in February 2020. We we were very disappointed. The location was lovely, on the coast, however very out of the way of any shops or tourist locations. This resulted in being stuck at the resort where food and drink prices were sky high... 38 dollars for a main course meal (cheapest option). Food quality wasn’t particularly good either. My two friends and I were part of an overall of about 15 guests. The resort had space for lots of people so it was strange as to why is was so empty. So there was practically nothing going on ever. The front of house staff were’t very friendly or helpful. When I asked about problems with the wifi I got no help and no apology. The gardeners, however, were very friendly and polite. There weren’t many activities available. Staff did not look at all interested in encouraging and giving information about these. Our room was pleasant and clean, however the wifi doesn’t reach to rooms (but its not the end of the world). Overall we wouldn’t recommend this resort.
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Date of stay: February 2020Trip type: Travelled with friends
1 Helpful vote
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GG74 wrote a review Feb 2020
1 contribution1 helpful vote
A very tired resort in need of a serious upgrade which is a real shame as the location is beautiful. Once there you are stuck unless you have your own transport and it is very expensive to eat and drink there so we suggest you definitely byo food and drink. The food is very ordinary with ridiculous prices we could not tell the difference between chicken and fish 😂 The staff are lovely with the exception of the lady at front desk who does not make you feel welcome at all. Our rooms were very outdated but cleaned daily. Defo get the seaside villas, the seaview rooms are nasty. The pool was merky and needed a good daily clean which never happened. Overall expect 2 stars but be perpared to pay 5 stars for everything but accommodation and you will not be disappointed. It is a beautiful relaxing spot with friendly staff but just needs a bit of love.
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Alison F, Director of Sales at Crusoe's Retreat
Responded 8 Feb 2020
bula and thank you for the frank review of Crusoe's Retreat. With regards to our pricing for food, we have done extensive research and feel our prices are in line with most other resorts in Fiji and certainly not overpriced but we appreciate your opinion and will make every effort to improve our offering. Will also be making sure the pool is not murky. We are happy to see that you have some great positives there especially the staff who are always fantastic. vinaka
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Laura Young wrote a review Jan 2020
11 contributions5 helpful votes
Would like to start by saying most of the staff we came across here were lovely and very helpful. The exception I think would be the receptionist one evening (they changed day by day) who seemed bored and totally uninterested but not a huge deal. The price per night is very reasonable but that's about where that stops; all the food and drinks are terribly expensive, and they have set menus each night so you have little choice in what you have. For the 3 nights we were there, 2 dinners were non-optional buffet style which cost $40-$50 p/p. Much of which I didn't eat, but you're too far away to go anywhere else, for breakfast lunch and dinner, and I think they know that. You won't get any complimentary bottled water, air con or TV with this place. Which was OK, we didn't need it too much, but it forces you to do nothing but eat and drink and rack up an even larger bill at the end of your stay. We ate and drank in moderation and it still cost us around $700 FJD after just two full days and an evening. What infuriated me more was their lack of basic invoicing; with a system that only required you to quote a room number to charge meals and activities, the final bill was totalled under line items titled 'Crusoe's charge' for every cost so there was no way to cross-check what you're being charged for. They just don't even keep track of it. Wifi which you need to renew each day with a new coupon works almost only in the dining areas, and it is slow AF, so when it came to planning our days or updating people at home, this was our biggest gripe. Forget your own internet if you're roaming, you're so far out an surrounded by mountain you won't get reliable service. My last criticism is how outdated some aspects were, from the old sliding door we almost broke each time we had to wrench it open to leave our room, to the cheap snorkel gear that I personally saw 3 sets break withing a single day. The good bits: staff are all locals and mostly wonderful. View is spectacular and snorkelling pretty good. Activities are very inclusive and authentic. Cocktails were delicious, but again, bit costly. For the hassle of getting out there, the costs associated and the inconvenience of minimal wifi, I probably wouldn't go back.
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: For the seaview rooms, there's a steep walk up about 30 or 40 big steps to wrangle each time...
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PRICE RANGE
USD 50 - USD 119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crusoe`s retreat hotel coral coast, crusoes retreat coral coast, crusoes retreat hotel
LOCATION
FijiViti LevuCoral Coast
NUMBER OF ROOMS
28
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Frequently Asked Questions about Crusoe's Retreat
Which popular attractions are close to Crusoe's Retreat?
Nearby attractions include The Projects Collective (6.5 km).
What are some of the property amenities at Crusoe's Retreat?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Crusoe's Retreat?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crusoe's Retreat?
Yes, free parking is available to guests.
Are there opportunities to exercise at Crusoe's Retreat?
Yes, guests have access to a pool during their stay.
Does Crusoe's Retreat have an airport shuttle?
Yes, Crusoe's Retreat offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crusoe's Retreat have any great views?
Yes, guests often enjoy the harbour view available here.