We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Palace of the Golden Horses

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Palace of the Golden Horses
Palace of the Golden Horses
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

580 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 537: English reviews
Reviewed 1 week ago

When I first walked in through the glass doors, the experience was rather very comforting. There were two staffs on standby to open the door for me and they greeted me, genuinely I might add. The staffs at the registry counter (Tivya if i'm not mistaken) was really helpful to guide me through all the types of rooms that the...

 Report
Helpful?
Thank Firdaus D
Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The pool during the Christmas week was just terrible! It was so dirty that I could see the grime and greenish fungus floating in the pool. To add on to that, the water was so cloudy that I had to pull my kids out from the pool. It was such a great disappointment to us. The swimming pool washroom was...

 Report
Helpful?
2Thank wenlync
Batu Ferringhi
Reviewed 3 weeks ago

It's been 18 years since we last stayed in this hotel(our last stay was during the 1998 Commonwealth Games, if I'm not mistaken). Stayed a night in this hotel and was still one of the most memorable hotel in our life. It was a surprise stay for my mom since I told her that we were only here for the...

 Report
Helpful?
Thank AvidTraveller89
London, United Kingdom
Reviewed 3 weeks ago via mobile

We arrived at The Palace of Golden Horses having spent a few nights at the highly rated Traders hotel by KLCC, and actually preferred TPOGH. The hotel is set in lovely grounds, with a spectacular foyer. Some of the furniture and carpets are a little worn, now being close to 20 years old, but I felt this added to the...

 Report
Helpful?
Thank Mr_StephenP3
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 4 weeks ago via mobile

Email to marcom@pgh.mines.com.my for inquiries unfortunately no reply. Email sent on Nov23 until check-in date was no respond. During check-in was long queue, I understand that was Xmas eve and long weekend. My suggestion was the Front Office team should get concierge, bellman or doorman to cold down situation at lobby (long queue) to provide welcome drink to all guests...

 Report
Helpful?
Thank taycp
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Tay, Greetings from Palace of the Golden Horses! Thank you for your most kind review on TripAdvisor and particularly for praising the efforts of our colleague, Joe. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that we can convince you to change your...

Cyberjaya, Malaysia
Reviewed 15 December 2016

Stunned by the deco. Room is comfy. Makes you feel like in a palace. This hotel is a perfect choice if you need a serene getaway. the swimming pool is big with 2 slides. suitable for both kids and adults. the gym is nearby the pool-average size with all the needful equipment.

 Report
Helpful?
Thank Mai_Moritaka
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Moritaka, Greetings from Palace of the Golden Horses! We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for posting your experience on TripAdvisor. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from a...

Reviewed 8 December 2016 via mobile

Managing crowded does not appear as 5star hotel. Many key giving to the occupied room and delay of vacated room on the time Bad housekeeping service and room not ready as standard room readiness. No tooth brush and etc compliments as others hotel

 Report
Helpful?
1Thank Amriza B
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Mr Amriza, Greetings from Palace of the Golden Horses! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the guest experience that needs to be enhanced. In taking great...

Gold Coast, Australia
Reviewed 8 December 2016

We stayed here for a week. The hotel itself is amazing, interesting, awesome, huge, classic and opulent. The staff are very friendly and eager to please. Our room had a king size bed, desk, wardrobe, lounge chair, small balcony, bar fridge and tea/coffee making facilities. Fresh bottled water was given everyday. There is a full bathroom including bath. The guys...

 Report
Helpful?
1Thank Tracey W
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Ms Tracey, Greetings from Palace of the Golden Horses! Thank you for your most kind review on TripAdvisor and particularly for complimenting our hotel facilities and also the efforts of our Housekeeping staff. We truly appreciate your effort in sharing your positive experience at Palace of the Golden Horses with other TripAdvisor readers. Thank you and Best Regards, The...

Reviewed 28 November 2016 via mobile

During my check-in, we were served immediately, however it took really long and no chair nearby for my parents to rest. Was very excited to stay in this so called high class/high rated stars hotel, but eventually left only disappointment. We booked for room lakeview, but room with "road"(main entrance view) was given. Called to send trolley to move our...

 Report
Helpful?
Thank Serene M
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Ms Serene, Greetings from Palace of the Golden Horses! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the poor room arrangement and the damaged facilities. In taking great...

Folsom, California
Reviewed 28 November 2016

The grounds are beautiful and the staff is very helpful and friendly. It's worth a visit, but not an overnight stay as the rooms make most budget motels in the US look luxurious. We were given a spacious suite...so spacious that they didn't have enough furniture to fill both rooms. There was electrical tape keeping one of the lamps powered....

 Report
Helpful?
Thank just21andy
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Mr Andy, Greetings from Palace of the Golden Horses! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel over the holiday. We are very concerned with the comments you made specifically about the poor room condition and most importantly the unpleasant smell...

912 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (510)
Viewed
Hotel & Grounds (149)
Viewed
View from Room (19)
Viewed
Bathroom (32)
Viewed
Room/Suite (62)
Viewed
Dining (18)
Viewed
Pool/Beach Area (30)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (2)
Viewed
Other (195)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (371)
Viewed
Amenities (49)
Viewed
Deluxe Room King (24)
Viewed
Deluxe Room Twin (32)
Viewed
Executive Suite (44)
Viewed
Minister's Suite (47)
Viewed
Pool (21)
Viewed
Dining (82)
Viewed
The Hotel (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (9)
Viewed
Business Centre/Function Rooms (4)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (4)
Viewed
Hotel & Grounds (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sri Kembangan
12.0 km away
Hotel Bangi-Putrajaya
16.8 km away
Pullman Putrajaya Lakeside
14.5 km away
Cyberview Resort & Spa
Cyberview Resort & Spa
#1 of 4 in Cyberjaya
461 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
Mangga Hotel
Mangga Hotel
#2 of 11 in Sri Kembangan
13 reviews
8.6 km away
Putrajaya Marriott Hotel
Putrajaya Marriott Hotel
#3 of 9 in Putrajaya
655 reviews
8.7 km away
Le Meridien Putrajaya
Le Meridien Putrajaya
#5 of 9 in Putrajaya
63 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Palace of the Golden Horses

Address: Palace of the Golden Horses Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
Region: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range: $77 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace of the Golden Horses 4*
Number of rooms: 480
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia and Asiatravel.com Holdings so you can book your Palace of the Golden Horses reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace Of The Golden Horses Hotel Sri Kembangan
Palace Golden Horses
Palace Of The Golden Horses Malaysia/Sri Kembangan, Selangor
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Palace of the Golden Horses staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Palace of the Golden Horses staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room in located in the maintower because easier access to the lobby”
 of 5 bubbles , 15 Jan 2017 | Read review
“room facing the lake or swimming pool - good view”
 of 5 bubbles Mai_Moritaka, 14 Dec 2016 | Read review
“We were on the sixth floor which was quiet and had a nice view.”
 of 5 bubbles 205traceyw, 7 Dec 2016 | Read review
“The suite overlooks the highway toll gates and some construction :I”
 of 5 bubbles ShymRA, 12 Sep 2016 | Read review
“Definitely request for 4th floor rooms”
 of 5 bubbles WaniCroc, 24 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay