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Sunparks Ardennen

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sunparks Ardennen
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945 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Sevenoaks District, United Kingdom
Reviewed 26 January 2017

We got a fantastic least minute deal here! I stayed with my 3 children in a 2 bedroom chalet. I had wanted to try out a Sunparks for a while because I loved the look of the fireplace/barbecue chimneys! We arrived fairly late and were a key card for our house. The site is a bit of a maze, one...

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Helpful?
Thank maisief769
RelationClientPVR, the team at Sunparks Ardennen, responded to this review

Dear Guest, Thank you for sharing your remarks with the Tripadvisor community. We are very sorry to read you had to go through so much trouble to enter in your cottage. Also your “adventure” with the microwave was really unfortunate. Thank you for your nice remarks towards our maintenance staff, we do like to hear they were very friendly and...

Amsterdam, The Netherlands
Reviewed 24 January 2017 via mobile

We stayed at this place for a couple of days. The location is nice, and the service is good. Last day of the vacation we had a problem with the breakfast, and everything was solved very nicely :) The house was very cheap, the reason we chose it. We didn't expect much, and it wasn't much, but still good enough...

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Thank D_Croese
RelationClientPVR, The team at Sunparks Ardennen, responded to this review

Dear guest, Thank you very much for sharing your experience with the tripadvisor users. We are very happy that your stay at our park has met expectations. It is a pleasure to read you enjoyed the nature and surrounding of our park and that you could do some sporty activities. We would love to welcome you and your friends back...

Hasselt
Reviewed 3 January 2017

I didn't like the 'exclusive' bungalow I booked. The maisonette definitely needs an update: the mattresses are not comfortable, the sofa is worn-out, the bathroom looks shabby, the kitchen needs an update, the walls and the floors are stained, not all rooms could be heated appropriately ... As this was the expensive option, I am glad I did not book...

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Thank MyT9
RelationClientPVR, The team at Sunparks Ardennen, responded to this review

Dear Guest, Thank you for sharing your experiences with the tripadvisor users. We feel really sorry to read that your holiday did not live up to you and your family´s expectations. It is a shame to read that you didn´t experience the bungalow as comfortable or exclusive. We really hope that you mentioned to the reception where your accommodation did...

The Netherlands
Reviewed 26 December 2016 via mobile

We arrived with the two shepherds that accompany us everywhere to find a unique drive-through check-in process that we found very handy. The park was neat and nice. The house was clean and had most everything but was not spectacular for having been recently renovated; it was still a bit dated. The bed was terrible. The pillow was terrible. I...

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Thank WDW853
Reviewed 13 November 2016 via mobile

Stayed here with 8 friends. Rooms were basic but clean. Plus points are: nice environment, you can park at your house, easy check-in. Downsides are: no freezer or oven and swimming pool was cold. Overall had a good weekend however in my opinion other sunparks are better...

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Thank Kristof B
jed
Reviewed 10 October 2016

it is very good park although I was afraid to book it from other people bad reviwes .The accommodation is clean ,spacious but basic .We really enjoyed the nature around the park and the lake down hill. The front desk was nice and polite .The swimming pool was good .Other activities you have to pay .The biggest problem was the...

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1Thank OUDI
Manchester
Reviewed 6 September 2016 via mobile

I was a bit apprehensive having read a few reviews that were not so positive but I was positively surprised. The houses are adequate of somewhat plain. Equipment could be better, the number of kitchen items is limited and there is no oven, just a microwave. Walking distances are a little difficult, a bit far for small children to the...

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Thank Shrinklady
Milton Keynes, United Kingdom
Reviewed 30 August 2016 via mobile

Not Centre Parcs by a long shot , an 80's version if you went back then !! Very basic accomadation unless you can afford an exclusive.Good points Parc, pool and all areas very clean , any problems sorted out quickly , staff very friendly, not so good points , very expensive on the Parc, everything closes at 9 pm so...

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Thank karenandjohn2016
Kent, United Kingdom
Reviewed 26 August 2016 via mobile

Not up to Center Parcs standard, but half the price. Pool ok for younger kids, ours wrre bored after twenty minutes. Its a lot smaller than it looks. We had four bed chalet which was ok. Everything was tired. Knife no nails in it, glasses , plates etc mostly chipped. Was very clean. Outside patio right by car park and...

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Thank Sally H
Brugge, West-Vlaanderen, Belgium
Reviewed 19 August 2016 via mobile

Location is perfect with friendly and helpful staff but they lack the means and the right information to increase customer satisfaction. The pool and the accommodation need a revamp. The restaurants are quite alright but offer nothing special. Beds are comfortable and cottages are clean though they are in need of an update. A fresh lick of paint inside and...

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Helpful?
Thank Ronny M
RelationClientPVR, L 'equipe at Sunparks Ardennen, responded to this review

Dear Ronny, We regret to read about your mixed experience in our park and would like to apologize for it. It is really sad to read that we were not able to fulfill your expectations regarding your stay in our park. Be sure we will forward your to our cleaning and maintenance squads in order to improve our services. On...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Multilingual Staff

Additional Information about Sunparks Ardennen

Address: Rue de la Grotte 12, Vielsalm 6690, Belgium
Region: Belgium > Wallonia > The Ardennes > Luxembourg Province > Vielsalm
Price Range: $93 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunparks Ardennen 3*
Number of rooms: 500
Reservation Options:
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Also Known As:
Sunparks Ardennen Hotel Vielsalm
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Questions & Answers

Here's what travellers have asked, with answers from Sunparks Ardennen staff and other travellers.
6 questions
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Questions? Get answers from Sunparks Ardennen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Remember that bed linen and taxes are extra and there is no internet in the chalets”
maisief769, 25 Jan 2017 | Read review
“ask for section 5 as it is close to the activities and the reception on foot”
OUDI, 9 Oct 2016 | Read review
“Late booking meant we had a very good deal. ”
maaijkek, 21 Feb 2015 | Read review
“Choose the rooms close to the main building, as some are really far away.”
JohnMouts, 30 Sep 2014 | Read review
“We were in zone 5 and that meant with the kids we had to drive each day to the pool (about 1km walk otherwise) but the walk back to the room is up steep hills. If you want to walk, opt for a different area”
phishmonga, 2 Jun 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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