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Stayed here for 11 nights before we were evacuated to Valladaro before Irma hit. Defo not 5 star , Thomas Cook you should be ashamed to advertise it as such, 3 star at best but I would say for what we paid, about £800 each...More
The hotel is a bit dated and could do with a spruce up which is currently being sorted out but was really comfortable the staff are polite and checking was so easy the pool was nice to relax around and could always get a sun...More
2 Thank pumpkinmum_10
Response from Director_GeneralMCG, General Manager at Melia Cayo GuillermoResponded 4 weeks ago
Thank you for your comment, how nice to know that our hotel is of your liking and that our beaches as wel. And also to relax next to us from our walkway !! We invite you to return for many other times to...More
We were given a room upgrade upon arrival to ocean view - fabulous! Rooms were clean and tidy with minibar and complementary shampoo and so on replenished when needed. The maid was lovely and left towel art most days. Food was good for Cuba and...More
As I write this the Hurricane Irma is currently battering the Cuban Coast and Cayo Guillermo is in line for a direct hit . My thoughts and prayers are first and foremost for the Cuban people and for those staff who work at this hotel...More
First impressions from the outside looked very charming and Cuban! However once we had checked in we started to see the cracks below the charm. We were travelling as a family and were placed in rooms next door to each other, my parents room...More
USD 154 - USD 404 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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