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02/07/2017 03/07/2017
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    Sol Cayo Guillermo

    Jardines Del Rey | Cuba, Cuba
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 222*
          USD 210*
          Great Deal
          USD 222*
          Traveller (5907)
          Pool & Beach (1756)
          Room & Suite (799)
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          Overview
          • Excellent41%
          • Very good33%
          • Average14%
          • Poor7%
          • Terrible5%
          Travellers talk about
          “main bar” (245 reviews)
          “rum bar” (58 reviews)
          “a la carte” (236 reviews)
          Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Family Rooms
          Fitness centre
          Multilingual Staff
          Laundry Service
          Tennis Court
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sol Cayo Guillermo
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          Melia Cayo Guillermo
          4,235 reviews
          #3 of 6 hotels in Cayo Guillermo
           
          Sol Cayo Coco
          4,196 reviews
          #3 of 12 hotels in Cayo Coco
           
          Sercotel Club Cayo Guillermo
          519 reviews
          #5 of 6 hotels in Cayo Guillermo
           
          Melia Cayo Coco
          6,037 reviews
          #1 of 12 hotels in Cayo Coco
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,933)
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          There are newer reviews for Sol Cayo Guillermo See the most recent reviews

          11 - 15 of 3,933 reviews

          Reviewed 3 weeks ago via mobile

          This hotel has the most beautiful white sand beach less than 50 metres from my room. The staff are the friendliest and most happy to help than any hotel I have been too. The All inclusive food is good, remember they cater for all types...More

          2  Thank Tommyp2222
          Response from Nelido Arsenio C, Director of Sales at Sol Cayo GuillermoResponded 3 weeks ago

          Dear Tommyp2222, We are very happy to know we have been able to provide you with a very enjoyable holiday experience. Thank you for let us know you have been pleased and you would come back both for atmosphere, pool and beach. Our special appreciation...More

          Reviewed 3 weeks ago via mobile

          Visited November 2015 The weather was hot but windy most days which is typical at this time of year. Food average Drinks ok Entertainment poor Beach ok Rest of resort falling apart , broken sunbeds just left next to beach room run down don't lean...More

          1  Thank Levi S
          Response from Nelido Arsenio C, Director of Sales at Sol Cayo GuillermoResponded 3 weeks ago

          Dear Levi S, First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it, they give us the opportunity to work on you. we promise you we have read it to our employees...More

          Reviewed 3 weeks ago via mobile

          We stayed here 6 years ago and had the most amazing holiday, I love Cuba and the simplicity of it, I have recommended it in those years and would have described it as rustic and charming then. Fast forward to April 2017 when I travelled...More

          8  Thank ShelleyL2013
          Response from Nelido Arsenio C, Director of Sales at Sol Cayo GuillermoResponded 3 weeks ago

          Dear ShelleyL2013, Thank you for taking a time to review your recent stay with us. I am truly sorry for falling short of your expectations this time, please, accept my apologies for failing on providing you with a positive holiday experience. First of all I...More

          Reviewed 3 weeks ago

          Well the place was clean and the staff was nice but food was not very good it was cold most of the day and they keep reply the same thing ever day . Lots of the people we talk when we stay had a up...More

          3  Thank dpead
          Response from Nelido Arsenio C, Director of Sales at Sol Cayo GuillermoResponded 3 weeks ago

          Dear dpead, My deepest apologies for failing on providing you with a positive holiday experience. I have transmitted your comments food to our executive chef and he have done some changed that our clients are appreciating it. We do look forward in the hope of...More

          Reviewed 3 weeks ago

          We stayed here 13 years ago for our then 25th wedding anniversary and unfortunately the rose tinted glasses let me down. The entire hotel is in need of a refurb and I believe that is due to happen soon. The staff were typically Cuban i.e....More

          3  Thank GrimsbyDavid
          Response from Nelido Arsenio C, Director of Sales at Sol Cayo GuillermoResponded 3 weeks ago

          Dear GrimsbyDavid, I am truly sorry for falling short of your expectations in this trip after 13 years. We were excited to offer you another magical holidays as so many clients have received. It is true we need renovations but we are working on rooms...More

          Melia Cayo Guillermo
          4,235 reviews
          #3 of 6 hotels in Cayo Guillermo
           
          Sol Cayo Coco
          4,196 reviews
          #3 of 12 hotels in Cayo Coco
           
          Sercotel Club Cayo Guillermo
          519 reviews
          #5 of 6 hotels in Cayo Guillermo
           
          Melia Cayo Coco
          6,037 reviews
          #1 of 12 hotels in Cayo Coco
           
          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Breakfast included
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Laundry Service
          • Multilingual Staff
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Tennis Court
          Details
          • Price range
          • USD 111 - USD 342 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 264
          • Reservation Options
          • TripAdvisor is proud to partner with Cancelon, Hotels.com, Booking.com, Prodigios Interactivos SA, Evoline ltd and TripOnline SA so you can book your Sol Cayo Guillermo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Cuba >
          • Ciego de Avila Province >
          • Jardines del Rey Archipelago >
          • Cayo Guillermo
          • Also Known As
          • Sol Cayo Guillermo Hotel Cayo Guillermo ,
          • Sol Hotel Cayo Guillermo ,
          • Cayo Guillermo Sol Hotel ,
          • Sol Cayo Guillermo Cuba
          Add Photo Photos
          Traveller (5907)
          Pool & Beach (1756)
          Room & Suite (799)
          Dining (431)
          Hotel & Grounds (3047)
          Family and Play Areas (80)
          Bathroom (69)
          Business Centre & Event Rooms (13)
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          Questions & AnswersAsk a question
          Lisa M
          Hi, me and my partner (25 + 28) are thinking of booking Sol Cayo Guillermo for the start september, I can see its in a beautiful location on the beach but is there a town nearby? Also despite the good reviews some are pretty bad about the hygiene and rooms - I was just wondering if someone could let me know how bad or good it is in that respect? Thanks in advance!
          14 June 2017|
          Answer Show all 7 answers
          Response from witchypoo46 | Reviewed this property |
          There isn't a town close to you, you are on an island that is connected by a man made causeway. It is very isolated but honestly it is lovely. The other hotels have some gift shops in them. We were there twice at the SCG... More
          1
          Vote
          Paul S
          Hi, Paul. What would you like to know about this accommodation? we have been told they are shutting down in june and we travel there in September --- did you hear anything about this?
          7 June 2017|
          Answer
          Response from Margo K | Reviewed this property |
          They planning closing itup in 2018 not this year
          1
          Vote
          GeorgiaLCW
          I emailed the hotel 2/3 weeks ago and haven't heard back. I've tried the following sol.cayo.guillermo@melia. com, sol.cayo.guillermo@solmelia. com and ventas1.scg@meliacuba. com (would only let me post with gaps), does anyone know if any of these are correct? Was hoping to get a reply before we leave but since that is on Sunday I'm not sure how likely that is?
          1 June 2017|
          Answer Show all 2 answers
          Response from ShelleyL2013 | Reviewed this property |
          They are correct but they don't answer emails very promptly at all. You're better off going onto the Facebook page and messaging them as they respond to Facebook much quicker.
          0
          Votes
          Room Tips
          "if you are not happy just ask to move, i was near the centre, but never heard any late music"
          Read review
          "Ask for cView"
          Read review
          "Room 606 close to sea/beach and pool"
          Read review
          "Recommend 2 nd floor for great views-this trip we had 521-loved it"
          Read review
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