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Sol Cayo Guillermo

4,072 reviews
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Traveller (6032)
Pool & Beach (1786)
Room & Suite (841)
Overview
  • Excellent41%
  • Very good32%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“main bar”(244 reviews)
“rum bar”(58 reviews)
“a la carte”(241 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Contact Info
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Reviews (4,072)Write a Review
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1,198
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1,198
912
380
217
135
Show reviews that mention
All reviewsmain barrum bara la cartefishbeach barpastatwo weeksgreat holidaybeautiful beachtoastieschurrossand fliesbuffet restaurantentertainment staffsales managerthe thomas cook repsecond week
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1 - 5 of 2,842 reviews
Reviewed today

My family and I stayed at this hotel in January and experienced several problems during our stay despite being in contact with the hotel before arriving. In a nutshell, the hotel is not ready to be receiving guests after the hurricane that hit a few...More

Thank thaurbangypsy
Reviewed 4 days ago

We spent 2 weeks over Christmas at this resort. Kudo's to the hard working people of Cuba to have this resort up and running after Irma. I can't say enough about the hard working, polite staff of this resort! The beach is beautiful, and the...More

5  Thank Travis U
Response from Nelido Arsenio C, Director of Sales at Sol Cayo GuillermoResponded 2 days ago

Dear Travis U, WOW! thank you for your highly recommendations and for your lovely words. We are very glad to know we have been able to provide you with another fantastic holiday experience. we hope to see you one more time laying in front of...More

Reviewed 1 week ago via mobile

The bar at the beach: excellent the hotel did a great job with that as well with the grill beside the bar. I will give 5 stars for the bar and grill being clean and the excellent service. Great great job. Lobby bar: Service in...More

8  Thank Captain_on_Board
Response from Nelido Arsenio C, Director of Sales at Sol Cayo GuillermoResponded 2 days ago

Dear Ronny C, Thank you for have taken time to review your experience. It is very appreciated. We have done lot of renovations after the hurricane but we know there are lot of work to keep doing, specially with the rooms. We are also doing...More

Reviewed 2 weeks ago

Let me start by saying my 5 year old daughter A and I had a good time. we visited Sol Cayo Guillermo from Dec 29, 17 and until January 3, 2018, for a quick New Year's get away. Although it was a last minute decision...More

12  Thank misstravel905
Reviewed 2 weeks ago

This was the seventh stay in sol cayo Guillermo for Christmas and New year. We choose to take a taxi rather than wait for the bus. From the moment we arrived we had that feeling of having never left, as so many familiar faces came...More

4  Thank dave021257
Response from Nelido Arsenio C, Director of Sales at Sol Cayo GuillermoResponded 2 weeks ago

Dear dave021257, Just by reading the title of your review we get a perfect portrait of your very much enjoyable holiday experience, we are so glad to read it has been such a great time shared with our team! thank you very much to share...More

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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Outdoor pool
Details
Price range
USD 102 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Cayo Guillermo
#3 Top resorts Hotel in Cayo Guillermo
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 102 - USD 266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Cayo Guillermo
#3 Top resorts Hotel in Cayo Guillermo
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (6032)
Pool & Beach (1786)
Room & Suite (841)
Dining (438)
Hotel & Grounds (3118)
Family and Play Areas (92)
Bathroom (74)
Business Centre & Event Rooms (14)
Questions & Answers
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Janice C
22 January 2018|
Answer
Response from Colin p | Reviewed this property |
They do have them as we had one. Had to move a bed a force the connecting open but all was fine. Can’t remember which rooms we were in though. We did have a sea view.
1
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Room Tips
"Only the rooms closest to the ocean have been renovated"
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"Get a room closer to lobby if you have mobility issues and on first floor- resort has a spread out duplexes..."
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"If you want to be close to the main area with not too much walking single story 700s or double story 800s."
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"Any room in the 1000's were perfect, had a big roof and 3 beds and was very quiet."
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