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Hotel Cap Negret

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1 room 2 adults 0 children
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Hotel Cap Negret
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383 Reviews from our TripAdvisor Community

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Showing 145: English reviews
London, United Kingdom
Reviewed 2 weeks ago

This was our second visit to Cap Negret and we were slightly apprehensive as our last visit wasn't brilliant. Why did we come back? Well, there are hardly any hotels in Altea and this one fits the bill for what we need and we like coming to Altea. We paid extra for a sea front room. Check-in was very good...

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Helpful?
1Thank Speeds64
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Speeds64, We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We would be glad to have the opportunity to receive you once again in our Hotel and change your last impression. Best Regards

Clydebank, United Kingdom
Reviewed 2 weeks ago

Was mainly disappointed in the dining experience . It resembled being in a canteen ! Paper place mats were used and reused again ..not very hygienic . Food was average and not very warm seemed to be too many diners for the size of the serveries and amount of food laid out . There was also some uncertainty as to...

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Thank Peter934
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Peter934, First of all we would like to thank you for your reservation in Hotel Cap Negret. We are deeply sorry to read that this time your impression about our hotel was not as pleasant as we wished.We are sorry that you did not like the buffet we are improving every day taking into account the comments of all...

Birmingham
Reviewed 2 weeks ago via mobile

We have just returned from a 3 day break. I have given hotel an average (it's supposed to be 4 star) and it's only the clean and pleasant rooms and communal areas that are good - it would have been poor based on food and service. The food in the restaurant is poor quality, often cold and as mentioned previously...

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Helpful?
1Thank happygolucky65
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear happygolucky65, First of all we would like to thank you for your reservation in Hotel Cap Negret. We are sorry to learn that we have not reached your expectations this time. Please accept our apologies.We are changing the buffet and improving it every day taking into account all the comments of all the customers. We will be delighted to...

Birmingham, United Kingdom
Reviewed 2 weeks ago

Having been to Altea old town a few times before maybe my expectations were too high for this hotel. On the plus side it was very clean, I liked the contemporary decor in the public areas, the staff worked very hard and were all very nice and efficient, the bar area has a good, relaxed feeling about it and lovely...

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Helpful?
1Thank toddydog
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear toddydog, First of all we would like to thank you for your reservation in Hotel Cap Negret. We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan. We sincerely hope that we have...

Gloucester, United Kingdom
Reviewed 2 weeks ago

As lots of other guests have already reviewed the location is truly amazing, the access to public transport also a plus but sadly the hotel itself didn't tick many boxes. Along with friends we booked three rooms for four nights. On checking in the receptionist managed to give us two keys to our room that didn't work, our friends were...

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3Thank 187047Katie
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear 187047Katie, First of all we would like to thank you for your reservation in Hotel Cap Negret. We are sorry if your experience with us was not as pleasant as we wish and if our service didn’t reached all of your expectations. We take into account your suggestions in order to improve our service and we work day by...

Luton, United Kingdom
Reviewed 2 weeks ago

Went there not expecting anything great, but turned out to be good and comfortable. Overall clean and half board was good. Plenty of choices for all!! Was given a late check out as a complimentary due to a small issue with no house keeping.Staff was very attentive and overall good quite location.

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Helpful?
Thank seelan75
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear seelan75, First of all we would like to thank you for your reservation in Hotel Cap Negret. Thank you for reporting us your experience after your last stay at Hotel Cap Negret! It is a real honor to know that you enjoyed it. We sincerely hope that we have the chance to welcome you again very soon. Best regards,

Hornchurch, United Kingdom
Reviewed 2 weeks ago

Only a 3 night stay but found all the staff, from reception to cleaners very friendly and helpful. A hotel situated right on the beach with free parking, couldn't believe it ! We upgraded to a family room with a full front sea view and two balconies and was well worth it. The food was good although if I was...

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Thank Terry G
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Terry G, First of all we would like to thank you for your reservation in Hotel Cap Negret. We are very proud to know that your last experience in Cap Negret satisfied your expectations. Be sure that we will share your comments with all our . We are very happy to know that you liked family room! We hope...

Rojales, Spain
Reviewed 3 weeks ago

Spent three nights at this hotel and can highly recommend it. Very clean, very comfortable, great views, all staff very friendly. Welcome at reception when we arrived was really good. Great selection of food at buffet for breakfast and dinner ,only downside on the food was it could have been warmer. Would definitely return.

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Helpful?
2Thank 236jmg
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear 236jmg, First of all we would like to thank you for your reservation in Hotel Cap Negret Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent visit . We are very happy to know that you have enjoyed your stay with us. The entire staff is looking...

Liverpool
Reviewed 3 weeks ago

Unsure whether to write this review as we want to keep this to ourselves. Hotel really good, as you enter you have a fabulous view of the sea and it continues to be excellent. Staff wonderful - bottles of cava on wedding anniversary and birthday! Only downside is the busy road but within 5 minutes you are on the wonderful...

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Thank Tunisfan
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Tunisfan, First of all we would like to thank you for your reservation in Hotel Cap Negret. What a big pleasure to read your nice comment referring your last stay with us. Thank you so much for it and for sharing it with another Trip advisor’s users. We will be glad to welcome you in a future and make...

Topsham, United Kingdom
Reviewed 3 weeks ago

Good & one bad point Good: right on thebeach, ifyou pay extra for the sea view rooms you hear the sound of the waves, very soothing. Food especially the salads & fruit good, staff very hardworking & pleasant, very clean everywhere, room very comfortable & the bed, I loved the view from our balcony over the sea & to old...

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Helpful?
1Thank maread99
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear maread99, First of all we would like to thank you for your reservation in Hotel Cap Negret. On behalf of the entire team of Hotel Cap Negret we would like to thank you for the time you took to share your positive opinion about your experience in Hotel Cap Negret on TripAdvisor. In regards to your comment about the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Hotel Cap Negret

Address: Avenida Valencia N 332, 03590 Altea, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Altea
Price Range: $85 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cap Negret 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Cap Negret Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cap Negret staff and other travellers.
91 questions
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Questions? Get answers from Hotel Cap Negret staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from the rooms facing Altea as the road traffic noise was none stop.”
billhC7391OI, 20 Apr 2017 | Read review
“Ask for a sea view”
brianturtle2017, 19 Apr 2017 | Read review
“Lifts good , stairs are outside building not so good .”
Peter934, 12 Apr 2017 | Read review
“Side rooms have plenty of sunshine but suffer from road noise.”
toddydog, 11 Apr 2017 | Read review
“Pay the extra and upgrade to a family room.”
terryg852, 8 Apr 2017 | Read review
5 of 5