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The Londoner Macao, Estrada do Istmo s/n, Cotai, Macau China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1684)
Room & Suite (553)
Dining (195)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Macao
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 125 hotels in Macau
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The St. Regis Macao is the finest locale on the Cotai Strip, and is perfectly situated within a prime center of entertainment. Guests of the St. Regis hotel enjoy the finest restaurants and amenities typified by the incomparable St. Regis Butler Service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Kids stay free
Paid public parking on-site
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Poolside bar
Babysitting
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Fireplace
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Quiet
Luxury
Languages Spoken
Chinese, Filipino
1017Reviews11Q+A90Room tips
Traveller rating
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Popular mentions
Maggie T wrote a review 19 Jan
3 contributions
Would like to stay here again in the future. Everything is good!! Butler Ariz & Ceron very kind, prompt reply. Breakfast tastes good, room is nice too. Highly recommended for tourists and local residents who want to staycation
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Quality Assurance, Owner at The St. Regis Macao
Responded yesterday
Dear maggietZ4122FQ, Thank you for staying with us and for taking the time to share your positive feedback. I am delighted to learn that you had a great stay and enjoyed the anticipatory services from our team. We will make sure your kind words will be delivered to our St. Regis Butlers team and it will truly recognize their service and hard work. Once again, thank you for your great support, all of us look forward to welcoming you back soon. Sincerely, Quality Assurance The St. Regis Macao
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FoodGMate wrote a review 10 Jan
140 contributions13 helpful votes
Stayed for a friends birthday party. We had champagne over, and a surprize cake! The room was a resonable size with an amazing view to the back side of the cotai. Staff and butlers were very kind and attentive to our request
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Quality Assurance, Owner at The St. Regis Macao
Responded 1 week ago
Dear FoodGMate, Thank you for staying with us and for taking the time to share your positive feedback. We will make sure your kind words will be delivered to our St. Regis Butlers team and it will truly recognize their service and hard work. My team and I are looking forward to welcoming you to The Best Address – The St. Regis Macao again soon. Sincerely, Quality Assurance The St. Regis Macao
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Wandering Ryan wrote a review 9 Jan
Shanghai, China20 contributions
+1
This was my first time spending New Year's Eve at a hotel and my experience at the St. Regis did not disappoint, it was a very memorable trip. Butler Service: I added the butler wechat before my stay and the butler was able to answer all my questions without any hassle. The speed, professionalism and accuracy of the answers were commendable. After checking in, I found a welcome letter from the butler team that said " unable to participate in the New Year's fireworks due to the Covid-19, so prepared that ...”. It was a pleasant surprise to me that the butler team remembered my previous chat content with the butler on Wechat. This is something I haven't experienced in other St. Regis hotel in China before. Here you can see the professionalism of the butler of St. Regis Macau. Room: The rooms are well zoned and large enough. The view aside , I prefer the St. Regis suite,because it has 2 bathrooms. Although the room facilities are some years old, they work fine, including SONY pad. But I would recommend the hotel to check this pad, it looks like the battery is bulged. (Room 1918) The Manor: The food and the experience of the restaurant are great. You can eat Kagoshima Steak here, which is not available in mainland China. The prices here are not too expensive, relatively cheap in Macau. During the meal, I had a question, why did the waiter bring empty plate to the table, but then removed it soon after? Was it because the wrong plate was served. Either way, I should have been told why, I was really confused at the time. St. Regis Bar: The newest creation of Steve Leung, the setting here will allow you to completely indulge in this night's British dream. Coming here, of course, I experienced the Macau version of Bloody Mary. I personally think this is the best Bloody Mary in China. Although I don't really like the taste of Bloody Mary, but still insisted on drinking it all, haha. It is worth mentioning that the staff here is not only professional in bartend, but also has a keen observation. Vicky Fu, who saw that my friend couldn't get used to the taste of the Bloody Mary, offered to help him remix a lighter one. This is commendable. Other: I would also like to thank Marvin Quiazon who was “dragged” into the room by me in the early hours of 1/1 to teach me how to open the champagne; Christina Chen, the waitress at St. Regis Bar;Mia Huang, the Butler , and the other people who worked in hotel. Due to my procrastination, this review is being written a year later.I stayed in 2020/12/31, I don't know if all these staff members are still there. Next time I'll try to finish writing it sooner… All in all, the St. Regis Macau provided a full range of services and was very attentive during the 3 days I was here. My experience here was great. I look forward to coming back to the hotel again.
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Date of stay: February 2021
Rooms
Location
Service
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Response from Quality Assurance, Owner at The St. Regis Macao
Responded 2 weeks ago
Dear RyanWandering, Thank you very much for your visit to The St. Regis Macao and for having taken the time to write about your experience on Tripadvisor. I would also like to thank you for your kind words of appreciation with regards to your experience with us, from the dining experience at The Manor and The St. Regis Bar, to our signature St. Regis butler service. Your compliments will certainly be shared with all our staff and I am confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Quality Assurance The St. Regis Macao
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Veronica M. Dos Santos wrote a review Dec 2021
Macau, China17 contributions
Came to St. Regis for staycation with a friend. Special thanks for Butler Rebecca who approached and assisted us. Nice room and the room service was good, we really love the Oreo muffins. We will plan going to St. Regis again for staycation and would like to try the Spa for the coming visit.
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Date of stay: December 2021Trip type: Travelled with friends
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Response from Quality Assurance, Other at The St. Regis Macao
Responded 2 weeks ago
Dear VS619, Thank you very much for your recent visit to The St. Regis Macao and for having taken the time to write about your experience. We are delighted to know you had a great stay and our St. Regis team was able to provide personal and instinctive services. Once again, thank you for your stay and great support, all of us look forward to welcoming you back soon. Sincerely, Quality Assurance The St. Regis Macao
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Shezwinn wrote a review Dec 2021
12 contributions
+1
My wife loved it so much that we stayed for a night to celebrate her birthday. The room was spacious and tidy, and the team surprised us by upgrading us to a room with a view of Big Ben and the Eiffel Tower. When we entered a room decorated for a birthday, complete with rose amenities, we were impressed. Amy at the front desk assisted us in making the check-in process go as smoothly as possible. Eric served as our butler for 15 minutes, escorting us to our room, introducing us to the services and equipment. What I have to mention is that 1.5 hours before check-in, Frank from FO called to inquire about check-in time, the transportation we took to the hotel and the service was throughout the experience. After the introductions, Eric served drinks and sent cake, along with a happy birthday song with his partner. Both housekeeping and the Butler are extremely helpful. Afternoon tea and breakfast were excellent at the St Regis bar, and hostess Zoe was extremely helpful in directing us to our seats and explaining the menu in great detail. The cold food chef, Chef Izam, was extremely helpful, explaining each portion of the buffet and serving a delicious and flavorful fish. From the cook to the wait staff, breakfast is served with a smile on everyone's face.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Quality Assurance, Other at The St. Regis Macao
Responded 4 weeks ago
Dear Shezwinn, Thank you so much for giving us an opportunity to show you our bespoke service and delighted to know you had a great stay experience with us. Your compliments will certainly be shared with all our staff and we are confident this will inspire them to continue to deliver memorable experiences to all our guests. Once again, it was a pleasure serving you during your stay and we look forward to welcoming you back soon. Sincerely, Quality Assurance The St. Regis Macao
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PRICE RANGE
USD 197 - USD 437 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
400
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Frequently Asked Questions about The St. Regis Macao
Which popular attractions are close to The St. Regis Macao?
Nearby attractions include The House of Dancing Water (0.4 km), Skycab Cable Car (Wynn Palace) (0.4 km), and DreamWorks Experience at Cotai Strip Resorts (0.1 km).
What are some of the property amenities at The St. Regis Macao?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Macao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Macao?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Macao?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to The St. Regis Macao?
Conveniently located restaurants include Chiado Portuguese Restaurant, The St. Regis Bar Macao, and The Manor.
Are there opportunities to exercise at The St. Regis Macao?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The St. Regis Macao have an airport shuttle?
Yes, The St. Regis Macao offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The St. Regis Macao have airport transportation?
Yes, The St. Regis Macao offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Macao?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Macao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.