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The Ritz-Carlton, Macau

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Traveller (3279)
Room & Suite (637)
Dining (428)
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About

#2 of 113 hotels in Macau
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Ritz-Carlton, Macau, offers impeccable service, for which the brand is famous worldwide. Set within the top floors of the most spectacular entertainment and leisure destination - Galaxy Macau, the Hotel is the Ritz-Carlton's first All-Suite hotel, featuring over 230 suites, including the stylish The Ritz-Carlton Sky Villa, which overlooks inspiring views of Cotai Macau.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park
Evening entertainment
Kids stay free
Electric vehicle charging station
Secured parking
Wifi
Hot bath
Lazy river
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Manicure
Massage
Open-air bath
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Art Deco Style
Charming
Languages Spoken
Chinese, Filipino, Japanese, Korean and 1 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
1,973Review19Q+A100Room tips

Reviews
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loklokc2015 wrote a review Yesterday
Hong Kong, China10 contributions22 helpful votes
The room is huge, the hardware is great, but services are top notch. Welcome to Ritz Carlton Macau! I stayed in the hotel for 2 nights to celebrate my father’s 80th birthday with my brother on a wheelchair. I booked two club level rooms. The rooms are all suite, large with full amenities, and many have been written about that: So I will focus on the services. Having many special needs, the Ritz Carlton team is eager to help and provide multiple suggestions to resolve these special needs. They have arranged a wheelchair on stand by; a plastic stability chair in the shower, and two rooms opposite of each other for my family. As my brother cannot move from his wheelchair to a tall bed, the service team removed the thick mattress and replaced it with a thinner version which turns out to be perfect. They have even offered to carry my brother onto the hotel vehicle! But we worked out a smooth way for my brother to get on the hotel car. (Each club level room can request a one way transportation from the hotel on the hotel car). We had a dinner at Lai Heen to celebrate my father’s 80th birthday; and the hotel has also made special arrangements with Lai Heen and some room decorations. It was priceless to see an 80 year old father having a happy and satisfied smile on his face! My deepest gratitude towards the entire RC Club team, from all the responsive emails before the stay, and throughout the stay. Specifically Ella, Joao, Nicholas, they have gone the extra miles to ensure a perfect stay and celebration, and such is priceless. I would strongly recommend people to stay in the club level for Macau. Macau being a small city, it would be easy to return to the hotel club to enjoy all 5 top quality food presentations throughout the day. Plus the room and the swimming pool, it would be an excellent hotel to chill out and surround yourself with top food and top services. Congratulations to the Ritz Carlton team for setting a very high bar for others Macau hotels to learn from. Especially St Regis Macau, which my last stay was and was nothing remarkable about the hotel, although being in the same Bonvoy top category. Thank you Ella, Jaao, Nicholas and the team!
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Pay for the lounge upgrade!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Beegie wrote a review 9 Apr
Hong Kong, China8 contributions7 helpful votes
+1
Love the hotel. The staff and their service are impeccable; the food at the club was absolutely remarkable, the room is big and cozy, and especially the spa ❤️ it’s perfect! The team at the club greeted us personally from the minute we walked into the hotel. They are just incredible. Juan and Molly at the club were super helpful and friendly. The team at the spa even decorated our room for us to surprise my husband. It was just amazing. 🌹🌹🌹🥰🥰🥰
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Date of stay: March 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chen Y wrote a review 3 Apr
2 contributions
Ive been in many hotel before but the ritz carltob macau was very amazing, the front office team was so ver approachable, the room cleanliness is very good they take care all of our thing in our room. So very touchable i looking for more booking again in here thank so much for wonderful experience.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Yu S wrote a review 2 Apr
1 contribution
Thank you ritz Carlton Macau for a wonderful stay and I hope we will come back soon here I enjoy you clean and fresh facilities I highly recommend you hotel and I appreciate you service special in house keeping I come back here soon with my family
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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주는이 wrote a review Mar 2024
Suwon, South Korea27 contributions10 helpful votes
+1
I went so many ritz-carlton, macau is best of friendly and polite. This hotel use same building JW MARRIOTT. Lower flower is jw, higher is macau. I added club lounge, and recommend that. They served meal of 5 times (Afternoon tea, Dinner, After dinner, breakfast, light lunch) I very delight FnB and enjoy use bar. All hotelier is excellent kind and polite, friendly. Our bottler Joao Pascual is always talk our name and tried to remember us. Would i go again macau, I'm sure stay more of ritz-carlton macau. Thank you for make impress memory of macau.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Club lounge benefit is provide transportation services. one way only!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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菁 薛 wrote a review Mar 2024
2 contributions
The hotel is clean and nice. The staffs are professional trained and very knowledgeable in their areas. The restaurant is clean and provides variety of food. They are very friendly to kids, they offered kids drinks and food. My daughter loves the lollipops in the check in area and cookies in the bar. The pillows are solf and comfortable. Only cons are the air is not that fresh in this hotel.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bo L wrote a review Feb 2024
1 contribution
Good location and helpful staffs. The location is easy to reach in Macau. Each room features: . A flat-screen cable TV with pay-per-view channels are featured in each room. The rooms also feature a toilet which plunge bath. The staff at Hotel Garrett offers 24-hour assistance to guests. Fresh coffee and tea are free in the min bar. Great hotel room service for the rest, the staffs are nice.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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r0bertsc0tt wrote a review Feb 2024
Hong Kong, China31 contributions143 helpful votes
Birthday celebration weekend and as expected, Ritz Carlton provided the most spectacular stay. Having access to the Club with 5 separate meal offerings throughout the day - all absolutely on point fine dining. Outstanding service received from the second we arrived to the moment we left - a true luxe experience that we’ll never forget. Thank you to Faye, Alan, Jaos & Molly in The Club Lounge, Phoebe & Melanie in guest relations and especially to Takami & Matthew in the sales team.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kHaMylle wrote a review Feb 2024
Bellflower, California1 contribution
This is the best hotel that my family have stayed so far! Very beautiful hotel and very great location too! The staff is very professional, friendly and helpful. The room is very spacious and very clean! I will highly recommend this hotel to my friends and family!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Liu j wrote a review Jan 2024
1 contribution
Francis is a very touching guy done a excellent job he's very kind and thoughtful we like him very much !!! He is one of the best staff we meet here I visit this hotel many times I like this hotel very much the room of the hotel the restaurant of the hotel are all excellent
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$820 - AU$1,151 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Ritz-Carlton Macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
230
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE RITZ-CARLTON, MACAU: 2024 Prices & Reviews (China) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Ritz-Carlton, Macau
Which popular attractions are close to The Ritz-Carlton, Macau?
Nearby attractions include The Grand Canal Shoppes (0.5 km), The Broadway (0.3 km), and Zero Latency VR Macau (0.3 km).
What are some of the property amenities at The Ritz-Carlton, Macau?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Ritz-Carlton, Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Macau?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Ritz-Carlton, Macau?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Macau?
Conveniently located restaurants include The Roadhouse Macau, Urban Kitchen, and The Ritz-Carlton Bar & Lounge.
Are there opportunities to exercise at The Ritz-Carlton, Macau?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton, Macau have airport transportation?
Yes, The Ritz-Carlton, Macau offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Macau offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Ritz-Carlton, Macau?
The staff speaks multiple languages, including Chinese, Japanese, Korean, Malay, and Filipino.