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The Ritz-Carlton, Macau

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Estrada Da Baia Da Nossa Senhora Da Esperanca, s/n Cotai, Macau China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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RitzCarlton.com
USD 426
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Free cancellation until 18/01/22
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Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (2371)
Room & Suite (557)
Dining (372)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Macau
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 124 hotels in Macau
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Ritz-Carlton, Macau, offers the impeccable levels of service for which the brand is famous around the world. Set within the top floors of the most spectacular entertainment and leisure destination - Galaxy Macau™, the Hotel is the Ritz-Carlton's first All-Suite hotel, featuring over 250 suites, including the stylish The Ritz-Carlton Sky Villa, which overlooks inspiring views of Cotai Macau.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park
Kids stay free
Babysitting
Wifi
Hot bath
Lazy river
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Refrigerator
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
Chinese, Filipino, Japanese, Korean
Hotel links
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1226Reviews18Q+A100Room tips
Traveller rating
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Popular mentions
Asianannie wrote a review Yesterday
Gold Coast, Australia8 contributions1 helpful vote
+1
My friends and I visited the RC Macau on a Sunday evening. The bar is on the 51st floor and provided some night views of Macau with some relaxing music in the background. We thoroughly enjoyed our time there as Billy the manager and Aubrhey, both were very attentive and professional. We ordered 4 different types of gin and they tasted amazing! It was our second visit there and both trips to that bar was memorable. Will definitely be back again next year when we visit again. Thank you Billy!
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Date of stay: December 2021Trip type: Travelled with friends
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Jeff wrote a review Nov 2021
Hong Kong, China3 contributions
A wonderful and unforgettable stay with RC Macau last week. Thanks to the great team, namely Laura, Phoebe, Irene, Selena and Abbie. All the employees I met are really nice and helpful. RC Macau shows the highest standards of a good service. Will love to come back again!
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Date of stay: November 2021Trip type: Travelled on business
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Response from RCMacau RCMacau, General Manager at The Ritz-Carlton, Macau
Responded 2 days ago
Dear mike8800, First of all, I am thrilled to hear that you have enjoyed your entire stay with us in Macau and thank you for sharing it in the TripAdvisor community. Your compliments are deeply appreciated and have been shared especially with Laura, Phoebe, Irene, Selena and Abbie who were thrilled to hear that they have exceeded your expectations during your stay. On behalf of the Ladies and Gentlemen, I look forward to have you back with us again in the near future. Sincerely, Jackie Hoo General Manager The Ritz-Carlton, Macau
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Rita W wrote a review Nov 2021
3 contributions
My husband and I were coming for honeymoon. When we arrived Level 1, Phoebe from Guest Recognition team was already there. She then escorted us to the room for in-room check-in. The room was well decorated and a personalised photo album was made by Guest Recognition team which is so lovely! Amenities and gifts were arranged as well. Room is very spacious. On the other day, Chef Jesse and In-room dining team served us breakfast with a warm hand written note. Abbie from Guest Recognition Team came to see off us upon departure and an unexpected departure gift was prepared by Phoebe which made us really surprised. We feel so warm and enjoyable during the stay and we were well looked after by all the Ladies and Gentlemen from The Ritz-Carlton Macau. We will definitely come back again!!!
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Good choice for special occasions
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ITMR™️ wrote a review Nov 2021
1 contribution
+1
it was our second stay here at The Ritz Carlton Macau and i must say that they have the most spectacular personalized service. from the warmest welcoming VIP treatment, to the room that has a lot of surprises and most especially the sweet and memorable personalized arrangements for my boys. upon booking and exchanging of emails i mentioned that we will be celebrating my husband's birthday and asked me a very simple details about it and i was so overwhelmed to the outcome when i saw that simple things turned into a heart warming and memorable one. a very special thanks to the whole guest recognition team most especially to Ms. Jenny who's very professional and kind to attend on our special needs.
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Date of stay: August 2021Trip type: Travelled with family
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Amy K wrote a review Nov 2021
1 contribution
The best Ritz Carlton that I had stayed so far. Special thanks to Phoebe Ann Eugenio, Melanie Garcia and Faye Ye from Guest Recognition Department for their caring and thoughtfulness. Excellent food offered by Lai Heen as well as Bar and Lounge has surprised us of their creativity and wonderful services. Even housekeeping and porter has done their great job! We will definitely stay at Macau Ritz Carlton again.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: All rooms are Suite
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PRICE RANGE
USD 347 - USD 792 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Ritz-Carlton Macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
250
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Frequently Asked Questions about The Ritz-Carlton, Macau
Which popular attractions are close to The Ritz-Carlton, Macau?
Nearby attractions include The Grand Canal Shoppes (0.5 km), The Broadway (0.3 km), and Zero Latency VR Macau (0.3 km).
What are some of the property amenities at The Ritz-Carlton, Macau?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at The Ritz-Carlton, Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Macau?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Ritz-Carlton, Macau?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Macau?
Conveniently located restaurants include The Ritz-Carlton Bar & Lounge, Urban Kitchen, and Lai Heen.
Are there opportunities to exercise at The Ritz-Carlton, Macau?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton, Macau have an airport shuttle?
Yes, The Ritz-Carlton, Macau offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Ritz-Carlton, Macau have airport transportation?
Yes, The Ritz-Carlton, Macau offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Macau offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.