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Rio Hotel & Casino

480 reviews
#31 of 94 Hotels in Macau
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Traveller (350)
Room & Suite (129)
Dining (9)
Overview
  • Excellent25%
  • Very good51%
  • Average19%
  • Poor3%
  • Terrible2%
Travellers talk about
“ferry terminal”(42 reviews)
“small gym”(3 reviews)
“tea and coffee”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (480)Write a Review
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All reviewsferry terminalsmall gymtea and coffeehot showerwalking distancefree shuttlesenado squarebuffet lunchconvenient storenice hotelsingle bedbasic amenitieswifi connectiongrand lisboahandy phonenon smoking roomrooms are big
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11 - 15 of 250 reviews
Reviewed 7 December 2017

stayed at this hotel due to it being more central and at a realistic price. The hotel prices in Macau are stupidly expensive. I could have taken a helicopter with the the price difference on hotels. This hotel is quite relaxing being off a main...More

3  Thank Chi1976
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 14 December 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with...More

Reviewed 1 December 2017

Booked a family room for 2 nights. Were given only 2 bath towels despite we are family of 4. Had to call housekeeping to request for 2 more towels and made to sign a acknowledge slip whereby they state that $200 if not returned upon...More

1  Thank libralena
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 2 December 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We deeply apologise if you did not enjoyed your visit at our hotel. Our concierge is located at our lobby and our bellboy are always there 24 hours to...More

Reviewed 22 November 2017

luxury hotel with all amenities, casino, restaurants, atm and everything else you'll ever need, service polite and busy but friendly, although some staff had difficulties communicating either in Portuguese or English, but that must have been ane xceptionMore

1  Thank drchrysc
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 24 November 2017

Dear Guest, It is to our honour getting a full 5 star review from you. Each and every day, our staffs in Rio Hotel & Casino is commited to serve and attend to guests needs in every way they can. We are really delighted to...More

Reviewed 7 November 2017

I have been in this hotel in September 2017. The hotel is 10 minutes by taxi from old city and downtown, and 20 minutes from the ferry terminal. The reception hall is huge and impressive and the receptionist are talking fluent english. All the personnel...More

1  Thank RobyRamone
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 10 November 2017

Dear Guest, It is to our honour getting a full 5 star review from you. Each and every day, our staffs in Rio Hotel & Casino is commited to serve and attend to guests needs in every way they can. We are really delighted to...More

Reviewed 3 November 2017

I went to Macau with my husband and his family and they gave us a twin room with a family room. My husband and I just married but slept in two separately beds which make me feel so sad. When we arrived, it almost 3...More

Thank vivien7125
Response from GuestSVC, Guest Relations Manager at Rio Hotel & CasinoResponded 10 November 2017

Dear Guest, Firstly we would like to thank you for taking effort to give us a review on tripadvisor as it is only through the voice of customers that we know where we need to improve to provide a memorable experience for our hotel guests....More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Indoor pool
Details
Price range
USD 86 - USD 654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Casino Hotel in Macau
#19 Spa Hotel in Macau
#29 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 86 - USD 654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Casino Hotel in Macau
#19 Spa Hotel in Macau
#29 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (350)
Room & Suite (129)
Dining (9)
Pool & Beach (3)
Questions & Answers
Ask a question
vi0w0
19 December 2017|
AnswerShow all 2 answers
Response from libralena | Reviewed this property |
You can check with hotel. Although they do provide hourly free shutter from ferry terminal to hotel. You can also choose to take taxi, which is quite cheap; abt hk$40 per taxi.
0
Votes
angeliespinoza
11 December 2017|
AnswerShow all 3 answers
Response from GuestSVC | Property representative |
Dear Guest, our breakfast is an international buffet served at level 3 of our hotel. Let us know if you have any further enquiries. Regards Rio Guest Services
0
Votes
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12345612
Room Tips
"near the airport and other hotels, bring 1000HKD or 100USD as deposit"
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"Don't be too close of the elevator"
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"Ask for a room with view"
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"Higher floor is usually quieter. Corner room is usually bigger."
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