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Rio Hotel & Casino

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Rio Hotel & Casino
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395 Reviews from our TripAdvisor Community

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There are newer reviews for Rio Hotel & Casino
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Showing 206: English reviews
Reviewed 13 February 2017

Overall, my staying experience in this hotel was great. The room is so spacious and clean. Facilities provided met my expectation. However, the Wifi service can be enhanced in terms of its stability and speed. Additional service like free shuttle service is provided to Macau-HK Ferry Terminal. If you wish to access to other POIs, you may have a walk...

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Helpful?
1Thank Au Yong C
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We will definitely look...

Perth, Australia
Reviewed 8 February 2017

Building somewhat old on the outside but on the inside nice, clean room and amenities. Convenient location, regular hotel bus schedule but otherwise there are many buses and taxis at the doorstep. Good service with helpful and knowledgeable staff. Good value

Review collected in partnership with handy
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Helpful?
Thank bwong33
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Newcastle upon Tyne, United Kingdom
Reviewed 5 February 2017

Fabulous hotel, walking distance from Fisherman's Wharf, the breakfast buffet was good. The bedrooms are spacious and the hotel staff very friendly and helpful. I would recommend if your planning a trip to Macau. Bar area was the only down side.

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Helpful?
Thank Denise C
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, It is to our honour getting a full 5 star review from you. Each and every day, our staffs in Rio Hotel & Casino is commited to serve and attend to guests needs in every way they can. We are really delighted to hear that you are not just pleased with our services but also with our newly...

Binan
Reviewed 3 February 2017 via mobile

We had a big room with enough space for the four of us; even with all our big luggages opened up. The location is pretty good. Just a few minutes away by taxi or uber to the main tourist destinations. The staff were pretty accomodating.

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Helpful?
Thank ninomendoza
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 30 January 2017

We had our Xmas trip at Rio Hotel. To our surprise, the hotel provided each room a portable mobile phone with 4G service. It has totally made our day with that convenient device. However, the breakfast buffet has room for improvement. It seems the choices were not that enough to fit our needs.

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Helpful?
Thank Pinky L
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Budapest, Hungary
Reviewed 9 January 2017

A nice, clean and comfortable hotel, We arrived by the hotel limousine got some nice welcome drink. There was a tour group in front of us but we haven't wait for long. the receptionists are work very fast. the bad was absolutely comfortable the breakfast was super nice.

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Helpful?
Thank katie834
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Sydney, Australia
Reviewed 30 December 2016 via mobile

We arrived at 4pm and our rooms were not ready, even though check-in is at 2pm. It took about 45mins before we got our rooms (after we complained). Then we asked for 4 cups because there were 4 of us in a room, they said each room could only have 2 cups. We asked for an extra key/card for the...

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Helpful?
4Thank Ritzy5
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, Firstly we would like to thank you for taking effort to give us a review on tripadvisor as it is only through the voice of customers that we know where we need to improve to provide a memorable experience for our hotel guests. The standard check in time for our hotel is 3pm as we have stated clearly...

Kuala Lumpur, Malaysia
Reviewed 22 December 2016

Stayed 3 nights in a deluxe room which was very spacious and comfortable with 2 queen size beds and a large bathroom.Price was just about 80 US dollars per night through the Agoda website which is very good value for Macau. Location was alright, a bit further from Senado square than some other popular hotels but then Macau is small...

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Helpful?
Thank Kbhuat
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Shah Alam, Selangor, Malaysia
Reviewed 21 December 2016

Stayed for few nights at this hotel during a company trip. A nice, clean and comfortable hotel. There is a convenient store just opposite to hotel which sells Halal food, which is ad added bonus for Muslims travelers

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Helpful?
Thank TehFarahaini
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 19 December 2016 via mobile

I loved our stay. The start are very accommodating and polite. I would have given a 5 had there been a view from our window but since the entire place is under renovation during our stay there wasnt any view, but nonetheless, it was a very very nice experience for us.

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Helpful?
Thank iamirenefae
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Rio Hotel & Casino

Address: No.33 Rua Luis Gonzaga Gomes, Macau, China
Region: China > Macau
Price Range: $106 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Hotel & Casino 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Rio Hotel And Casino
Rio Hotel Macau
Hotel Style:
#17 Casino Hotel in Macau
#19 Spa Hotel in Macau
#31 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Rio Hotel & Casino staff and other travellers.
19 questions
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Questions? Get answers from Rio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the family room as it is spacious.. good for 4”
 of 5 bubbles i_am_yesa, 13 Mar 2017 | Read review
“The hotel is having renovation and generate plenty of noises. do double check with them should you stay in room during day time.”
 of 5 bubbles DaveChoong, 18 Dec 2016 | Read review
“Higher floors facing the city I guess”
 of 5 bubbles joan_mole, 14 Dec 2016 | Read review
“ask rooms on the north side..better view”
 of 5 bubbles vonjasonm, 13 Nov 2016 | Read review
“book early for possible room upgrade choose higher floor.”
 of 5 bubbles dhenpsycheb, 6 Oct 2016 | Read review
5 of 5