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Rio Hotel & Casino

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1 room 2 adults 0 children
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Rio Hotel & Casino
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395 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Reviewed 5 days ago NEW

The hotel building is decent, rooms are large, service is good. The only issue is location. It is far from places I was want to visit. Rent this place only if it is $50 or $60 cheaper than hotels in better locations. You can spend this money on taxi.

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Helpful?
Thank Roman Y
Reviewed 1 week ago via mobile

Took 1 and a half hours to check in due to multiplec check in lines. Horrible food after 10:00pm and very over priced. The room was great, no complaints. I wouldn't stay at hotel unless you are a chain smoker, not hunger, and don't care about your service.

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Thank Debi B
Manila, Philippines
Reviewed 1 week ago

took me a while finding the right hotel for me and my friends we actually booked another hotel prior to this one but later on cancelled that one and booked Rio I love that it's not that huge as other hotels in Macau but it looks magnificent and the room was clean and really spacious.. I booked the family room...

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Thank i_am_yesa
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 1 week ago

Clean room, pleasant staff. Didn't have breakfast there. There is a pool but didn't go and try it. There is a shuttle bus to the hotel from the ferry terminal so that's convenient. Close to shops in Macau and walkable to the tourist attractions. Casino quite small though. Would definitely stay again

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Helpful?
Thank DrYeo
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Ipoh, Malaysia
Reviewed 2 weeks ago

Stayed 2 nights in junior suite, room are spacious, clean... The front desk very helpful to our request. This hotel is located in a great location with easy access to attraction places by public bus. Overall, it was a wonderful stayed.

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Helpful?
Thank LingChelsy6789
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Las Vegas, Nevada
Reviewed 2 weeks ago

I signed up for a tour that took our group to many neat places in Macau. The tour included lunch, so we stopped at the Rio and went to the Buffet located on the third floor. It's a typical buffet layout with all the appetizers, salads and main courses all grouped together. The food was excellent. There was a wide...

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Helpful?
Thank wking555
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your short trip at the Rio Hotel Macau. We are delighted to read that you had enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and...

mla
Reviewed 3 weeks ago

We stayed here for 3 nights and 4 days and we are fully satisfied. The front desk were helpful and attentive to our request, very professional, not that accommodating, but enough to attend to all your queries. The rooms are big, very spacious, the breakfast was excellent, many choices , its almost like we are having lunch already. It also...

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Thank manilarose
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Rose, It is to my regret that i was not able to meet you during your time spend in our hotel, nevertheless, I am very happy to hear that you enjoyed your stay and hopefully you had a wonderful birthday spent as well. I deeply appreciate for you spending the time to give us a review on tripadvisor! Once...

Makati, Philippines
Reviewed 4 weeks ago

We went to Rio for our buffet lunch which was included in our tour. The good about the hotel is that from the outside, you can see that the hotel is well maintained. Not sure how long this hotel casino is, but it looked classic, in contrast to the modern hotels and casinos in Macau. The good with the lunch...

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1Thank TravelSpeak
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. In regards to the quality of service from our staff, we will definitely look into it and provide more training for our staff in order to better serve our customers. Thank you for your kind feedback, and we hope to see you again soon...

Dubai, Dubai, United Arab Emirates
Reviewed 17 February 2017

In December 2016, we got to stay in Rio hotel. Like any other hotel in Macau it had a casino and that was the not the main positive here. The normal double bedroom was very spacious. We were a group of 3 adults and 2 kids and we all could easily accommodate in a single room as it had 2...

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Helpful?
Thank Preethi K
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 15 February 2017 via mobile

We stayed at double deluxe room. Overall is great. Nothing to complain about. Currently is undergoing renovation. So be prepare your hotel view will be blocked. But i think the hotel room is good enough for you to enjoy. Would come back again for next visit.

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Helpful?
Thank MK F
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. The refurbishment for our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Rio Hotel & Casino

Address: No.33 Rua Luis Gonzaga Gomes, Macau, China
Region: China > Macau
Price Range: $107 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Hotel & Casino 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Rio Hotel And Casino
Rio Hotel Macau
Hotel Style:
#17 Casino Hotel in Macau
#19 Spa Hotel in Macau
#31 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Rio Hotel & Casino staff and other travellers.
19 questions
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Questions? Get answers from Rio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the family room as it is spacious.. good for 4”
 of 5 bubbles i_am_yesa, 13 Mar 2017 | Read review
“The hotel is having renovation and generate plenty of noises. do double check with them should you stay in room during day time.”
 of 5 bubbles DaveChoong, 18 Dec 2016 | Read review
“Higher floors facing the city I guess”
 of 5 bubbles joan_mole, 14 Dec 2016 | Read review
“ask rooms on the north side..better view”
 of 5 bubbles vonjasonm, 13 Nov 2016 | Read review
“book early for possible room upgrade choose higher floor.”
 of 5 bubbles dhenpsycheb, 6 Oct 2016 | Read review
5 of 5