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Rio Hotel & Casino

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375 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Budapest, Hungary
Reviewed 1 week ago

A nice, clean and comfortable hotel, We arrived by the hotel limousine got some nice welcome drink. There was a tour group in front of us but we haven't wait for long. the receptionists are work very fast. the bad was absolutely comfortable the breakfast was super nice.

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Helpful?
Thank katie834
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Sydney, Australia
Reviewed 2 weeks ago via mobile

We arrived at 4pm and our rooms were not ready, even though check-in is at 2pm. It took about 45mins before we got our rooms (after we complained). Then we asked for 4 cups because there were 4 of us in a room, they said each room could only have 2 cups. We asked for an extra key/card for the...

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Helpful?
2Thank Ritzy5
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, Firstly we would like to thank you for taking effort to give us a review on tripadvisor as it is only through the voice of customers that we know where we need to improve to provide a memorable experience for our hotel guests. The standard check in time for our hotel is 3pm as we have stated clearly...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Stayed 3 nights in a deluxe room which was very spacious and comfortable with 2 queen size beds and a large bathroom.Price was just about 80 US dollars per night through the Agoda website which is very good value for Macau. Location was alright, a bit further from Senado square than some other popular hotels but then Macau is small...

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Helpful?
Thank Kbhuat
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Shah Alam, Selangor, Malaysia
Reviewed 4 weeks ago

Stayed for few nights at this hotel during a company trip. A nice, clean and comfortable hotel. There is a convenient store just opposite to hotel which sells Halal food, which is ad added bonus for Muslims travelers

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Helpful?
Thank TehFarahaini
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 4 weeks ago via mobile

I loved our stay. The start are very accommodating and polite. I would have given a 5 had there been a view from our window but since the entire place is under renovation during our stay there wasnt any view, but nonetheless, it was a very very nice experience for us.

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Helpful?
Thank iamirenefae
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Penang Island, Malaysia
Reviewed 4 weeks ago

Positive side - Friendly staff, spacious and clean room given by the hotel. The receptionist also pre-alert us there is on going refurbishment work on the hotel so it could be very noisy. Suggest for Improvement - Personally feel the in room lighting need to be more brighter as overall the room ambient are bit dark. WIFI signal also very...

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Helpful?
Thank DaveChoong
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau and we are delighted that you are pleased with our service in Rio Hotel Macau. The current refurbishment in our hotel will soon be completed in hope of providing guest a newer and better experience. We will definitely look into the points you suggested...

Philippines
Reviewed 4 weeks ago

Spent an overnight stay last Dec 2-3 at Rio Hotel and Casino Macau and we had a great time! Booked via Agoda so I just printed the voucher and presented it to the hotel. It was prepaid already so there’s no need to pay at the hotel. Checking in was easy peasy, they just asked me for a 500 HKD...

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Helpful?
3Thank Josefina S
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 10 December 2016

the room was big, and the toilet very clean, me and my friend like it alot. location was good, infront of the hotel got bus station, quite easy. 7-11 is near, and hong kong style restaurant is opposite the hotel. we walk to the fisherman ,and the lotus square,.

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Helpful?
Thank Yichian L
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Hong Kong
Reviewed 8 December 2016 via mobile

This hotel would be most suitable for travellers finding reasonably priced accommodation near many of Macau's attractions such as Ruins of St. Paul, Grand Prix museum, Fishermans Wharf, Guia Lighthouse, and Museum of Macau. All are within a $30 MOP taxi drive (less than $5 USD). The hotel has large rooms in comparison to other hotels in this region and...

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Helpful?
Thank roangi
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Singapore, Singapore
Reviewed 29 November 2016 via mobile

Clean spacious room with helpful & courteous staff. Location was good with available public transport to bring us to most of the places of interest. Hotel provides free transfer to and from ferry terminal & also a free to use handy phone which has unlimited Internet & local calls.

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Helpful?
Thank 136linah
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting

Additional Information about Rio Hotel & Casino

Address: No.33 Rua Luis Gonzaga Gomes, Macau, China
Region: China > Macau
Price Range: $111 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Hotel & Casino 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Rio Hotel And Casino
Rio Hotel Macau
Hotel Style:
#16 Casino Hotel in Macau
#18 Spa Hotel in Macau
#29 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Rio Hotel & Casino staff and other travellers.
17 questions
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See all questions (17)

Questions? Get answers from Rio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is having renovation and generate plenty of noises. do double check with them should you stay in room during day time.”
 of 5 bubbles DaveChoong, 18 Dec 2016 | Read review
“Higher floors facing the city I guess”
 of 5 bubbles joan_mole, 14 Dec 2016 | Read review
“ask rooms on the north side..better view”
 of 5 bubbles vonjasonm, 13 Nov 2016 | Read review
“book early for possible room upgrade choose higher floor.”
 of 5 bubbles dhenpsycheb, 6 Oct 2016 | Read review
“If you are not worried about wifi service, it is a good choice.”
 of 5 bubbles h2xu, 3 Oct 2016 | Read review
5 of 5
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