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Sofitel Macau at Ponte 16

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3,091 Reviews from our TripAdvisor Community

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Showing 2,178: English reviews
Bangkok, Thailand
1 review
Reviewed 3 days ago NEW

Sofitel is perfectly located to explore the old city of Macau. It mixes the French Touch to the Macau casino spirit. There is a casino in the hotel premises. Staff is fully available to make your stay a great experience.

Review collected in partnership with Accorhotels.com

Helpful?
Thank K1337XWalexandrad
Hong Kong, China
1 review
Reviewed 3 days ago NEW

This time I have paid extra for the upgrading to Sofitel Club Deluxe Room by my Accor membership. As to celebrate the wedding anniversary & birthday with husband, I found the service was great, lovely decoration with a cake for us. Just a little bit mistake on the arrangement at the beginning but it has been fixed promptly. If I... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank dapdapduck
Ile-de-France, France
Level Contributor
8 reviews
6 hotel reviews
Reviewed 5 days ago NEW

I really liked staying at this hotel. The room was modern and well appointed, with great shower and bed was very comfortable. Staff were all very nice. The hotel has some very decent restaurants, and the location is accessible to the historic town. There is also a casino within the hotel, but the largest ones require some walking. The hotel... More 

Helpful?
Thank Aderamat
Brisbane, Australia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

This hotel provided full amenities, restaurants, bar, swimming pool, etc and with a nice Casino (including High Rollers area) which made my stay enjoyable. Plus it was only a 15min walk to Macau Grand Prix circuit which was on when I there 10 days ago. My only complaint was the Hotel doesn't pick Customers up from the Cotai Water Jet... More 

Helpful?
Thank johnmacmillan
London, United Kingdom
Level Contributor
203 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 5 days ago NEW

We had booked an Executive floor room and so cannot comment on the 'ordinary' ones. Our one night visit went very smoothly from start to finish. We had no difficulty in finding the minibus location at the ferry terminal, and had to wait c15 minutes, as we had just missed one. I do agree however with a previous reviewer who... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank global-traveller48
Singapore, Singapore
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 days ago NEW

My wife and I caught an Accor sale on the Sofitel Macau at Ponte 16 and wow was it worth it for the price we paid. I would like to state that it would have been really nice if they would have thrown us a bone because the first night of the stay put us up to "Gold" status but... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank jssokolo
Aberdeen
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 days ago NEW

Located in the old part of town the Sofitel was perfect for us! We were welcomed warmly by Jason and upon arriving at reception were advised our room had been upgraded (very nice thank you). Jason took us to the room, pointed out some features and gave us some tips about the area and places to visit. The room was... More 

Helpful?
Thank REALLYMR&MRSSMITH
Hong Kong, China
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Sofitel Macau at Ponte 16 was one of my favourite Hotel in Macau. However, I was totally disappointed by the negligence casused by the staff. I checked in in the executive lounge as usually but my booking was not found and I was required to present my booking email to clarify my booking. After the reservation issue was fixed, I... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank KiloMeter507
Marcelo S, Guest Experience Manager at Sofitel Macau at Ponte 16, responded to this review

Dear KiloMeter507, Greetings from Sofitel Macau At Ponte 16. First of all, I would like to express my most sincere apologies for the experience you have upon checking into your room. Our guests privacy is of utmost importance to us and there was most certainly no intent from our Ambassadors side. Nevertheless, we take your comments very seriously and we... More 

seoul
1 review
Reviewed 1 week ago

We were very happy with our stay. Oour second in two years. we were upgraded in our room and things could not have been better. The location is perfect for us as we like to be away from all the frenetic action but yet close enough to everything. The hotel is only a 3 or 4 minute walk from Senado... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank arthurh229
Level Contributor
1 review
Reviewed 1 week ago via mobile

Booked two rooms on booking.com for a two day business trip. Upon arrival we were told that our room was upgraded and we were given two room at the 16th floor with access to the club lounge and how awesome was that!! First of all, the rooms were fantastic,spacious and clean. There was a smart phone with 3G unlimited Internet... More 

Helpful?
Thank Mary M

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Rendezvous Lounge
Rendezvous Lounge
Cuisines: Bar, European, Cafe, Wine Bar
Le Chinois
Le Chinois
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 

Additional Information about Sofitel Macau at Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Region: China > Macau
Price Range: $145 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Macau at Ponte 16 5*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, HotelTravel.com, Hotels.com, Travelocity, Expedia, ACCOR, Booking.com, Agoda and Jetsetter so you can book your Sofitel Macau at Ponte 16 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel
Hotel Style:
#2 Business Hotel in Macau
#9 Family Hotel in Macau
#10 Romantic Hotel in Macau
#12 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Macau at Ponte 16 staff and other travellers.
27 questions
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Questions? Get answers from Sofitel Macau at Ponte 16 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take an executive lounge package”
 of 5 bubbles brucel620, 20 Nov 2016 | Read review
“Some 16th-floor rooms are right below the club floor's restaurant. You will hear moving chairs all day/night right above the room.”
 of 5 bubbles S3068LJamandar, 16 Nov 2016 | Read review
“Pay for club access so your room will be on the 17th floor, with included Breakfast, afternoon tea and evening drinks and canapés.”
  • View from Club lounge on 17th floor
  • View of Macau on the left and China on the right from room 1731
  • View from room 1731Club Level
  • View from club lounge on 17th floor
  • View from club lounge
  • TV at end of Bath room 1731
  • View of Mainland China from room 1731 Club Level
 of 5 bubbles lisaskye, 9 Nov 2016 | Read review
“25th Floor has a spctacular view of the sun, sea, swimming pool and jacuzzi!”
 of 5 bubbles rt_smy, 8 Nov 2016 | Read review
“rooms with club lounge”
 of 5 bubbles 527abreun, 8 Nov 2016 | Read review
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