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Grand Emperor Hotel

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#27 of 95 Hotels in Macau
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Emperor Hotel
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411 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Melbourne, Australia
Reviewed 22 August 2013

After a very long day/night of traveling we arrived at the Grand Emperor. The night staff were so lovely and helpful. we had a party of 8 and all our rooms were central to each other and we all had different views of the city. The changing of the guards is great to watch. I had a massage in the...

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1Thank Susanna61
Singapore, Singapore
Reviewed 25 June 2013

Good: -This hotel is a winner, because for the price of its rooms, you get a bigger room not found in other 5 star hotels. -I love its location, near to Yaohan, & opposite Grand Lisboa Hotel. -Plenty of eateries outside the hotel. -The lobby is grand & watch out for the "real gold bars" hidden into the flooring. Bad:...

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1Thank singlish_sg
Georgia
Reviewed 22 June 2013

We were a little apprehensive before choosing this hotel, but must say it didn't disappoint us. Typical English deco in the front facade, heard that the two Buckingham-ish guards are from Romania though. Clicked pictures with the floor laid with 88 gold bars and even tried my luck in the casino supposedly owned by Jackie Chan, but without any success!...

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1Thank vaibhus
Tseung Kwan O, null, Hong Kong
Reviewed 31 May 2013

The hotel was okay i guess. Smaller room than I had expected and not very grand even though thats the name of the hotel. However, perhaps I have been spoiled by going from the Galaxy hotel downgrading to this one. Its fine if you want something cheap and cheerful. The buffet was mediocre but edible.

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Thank KarenC89x
melbourne
Reviewed 27 May 2013

Just spent 5 nights at the Grand Emperor for rest and relaxation. An older well established casino but well presented and spacious rooms. Reception was helpful and if someone did not understand english they would find someone for you. Got free upgraded to the exective floors which entilted us to dring and hotel vouchers. The room was modern and clenliness...

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2Thank noelval
Denver
Reviewed 17 April 2013

We wanted to stay in town, and we chose the Grand Emperor. We were very happy with our choice; great lobby, clean/modern room with great view, great service, and an excellent Chinese restaurant. Fast check in and no problem getting into the room before noon, when we arrived. It was about 10-15 minutes from the airport using a taxi. The...

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2Thank bouldercolorado45
Singapore
Reviewed 13 April 2013

Hotel is located right in the city, very near to Lisboa/Grand Lisboa. When you first enter the lobby, you'll probably notice the 1kg gold bars on the floor of the lobby. Service is great, from the front desk to the concierge. There is only 1 floor of non-smoking rooms though. All other floors are smoking. The casino is from the...

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1Thank rdreamer
Chennai (Madras), India
Reviewed 22 March 2013

I've stayed in several hotels in Macau, but never in the heart of the casino district. I picked the Grand Emperor solely for its location, but was pleasantly surprised by their service standards! Reception, Room Service, Housekeeping, Concierge - they were all friendly, eager very very efficient. And this despite many of the staff not being very comfortable with English...

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Thank oarkrj
Hong Kong, China
Reviewed 7 March 2013

Since we entered hotel and until exited it's doors experienced very high level service!Very hospitable, smiling, helpful stuff!!! Thank you! Room was spacious, very clean and comfortable, felt like absolutely new! All amenities there and everything worked great! I especially loved beautiful flower picture on the wall!Windowsill is very comfortable to sit on it together watching lights of Lisboa and...

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Thank Anuta1985
Mackay, Australia
Reviewed 6 March 2013

What a magnificant hotel. The staff were very friendly and helpful nothing was to much trouble. We stayed in an excutive room and it was huge very modern and well maintained. The bed is one of the best we have ever slept in at a hotel. The bathroom was very impressive. The resturant on level 9 was very good with...

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2Thank Fitzy05

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Royal Kitchen
Royal Kitchen
Cuisines: Seafood, International, Barbecue, Diner
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Grand Emperor Hotel

Address: No.288 Avenida Comercial De Macau, Macau, China
Region: China > Macau
Price Range: $167 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Emperor Hotel 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Grand Emperor Macau
Hotel Grand Emperor
Hotel Style:
#14 Casino Hotel in Macau
#17 Romantic Hotel in Macau
#17 Spa Hotel in Macau
#18 Family Hotel in Macau
#26 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Grand Emperor Hotel staff and other travellers.
11 questions
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Questions? Get answers from Grand Emperor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room is big and services are well”
manmann2015, 20 Apr 2017 | Read review
“Try to get as high as possible.”
639rudyb, 26 Oct 2016 | Read review
“Well presented hotel.”
731maryn, 14 Sep 2016 | Read review
“We were on 17th floor, the only non-smoking floor of the whole hotel. Somehow they adhere strictly to this non-smoking rule.”
nippycissy, 22 Aug 2016 | Read review
“avoid rooms ending with 01 02 03, 32 33 34, no view at all”
PanS3, 28 Jan 2016 | Read review
5 of 5