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Grand Emperor Hotel

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Traveller (447)
Room & Suite (273)
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Overview
  • Excellent53%
  • Very good37%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“gold bars”(22 reviews)
“royal guards”(5 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Grand Emperor Hotel
Special Rate: Room + Ferry tics HK$688
Offers from Grand Emperor Hotel
Special Rate: Room + Ferry tics HK$688
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (557)
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312 results
Traveller rating
159
112
28
6
7
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LanguageEnglish
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159
112
28
6
7
Show reviews that mention
All reviewsgold barsroyal guardsdepartment storeferry terminalnon smoking floorlobby floorsenado squarewithin easy walking distancehong kongcentral locationmacau towerfood courtfamily roomfree shuttlereception staffsmoking roomvisit macau
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1 - 5 of 312 reviews
Reviewed 1 week ago

I stayed for one night in a city-view kingsize room which was comfortable and spacious. In addition to two bottles of water, the fridge in the room offered four complimentary drinks, two alcoholic and two non-alcoholic, which was nice. The room also came with a...More

Review collected in partnership with this hotel
Thank leehungchue
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 1 week ago

Dear leehungchue, We were delighted to know that you had a wonderful experience at our hotel and that you found our minibar and handyphone outstanding and accommodation comfortable. Thank you for your recommendation and we look forward to welcoming you back next time. Best Regards,...More

Hotel's Favourite
Reviewed 18 December 2017

Front desk Mr Rum was very helpful and professional. Ms Nicole and the team has done great job with birthday deco to our room too. The room was festooned with balloons, streamers and towel animals. On top of that, the hotel had gifted us a...More

Review collected in partnership with this hotel
1  Thank momo231
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 19 December 2017

Dear momo231, Happy birthday once again and we thank you for giving us feedback on your overall enjoyable stay. We are glad that you were impressed with our arrangements and service. Your kind recognition of our efforts is highly appreciated. Thank you for choosing to...More

Reviewed 3 weeks ago

Had a quick weekend trip from Hong Kong and decided to check out this hotel in advance of friends visiting from Australia. I was not disappointed. All staff were very welcoming and helpful, rooms were very comfortable and sleep quality excellent. The location is easy...More

Review collected in partnership with this hotel
Thank Judi-oz
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 3 weeks ago

Dear Judi-oz, Thank you so much for your wonderful words and for taking the time to share your experience on Tripadvisor. We are very pleased to hear that we met your expectations and our staff made your stay pleasant especially highlighting the services extended to...More

Reviewed 4 weeks ago

We did stay at the hotel for 2 night on our first trip to Macau. From the first moment when you step to the reception desk the personnel is very professional and well trained. We were helped by Yoyo Saw and she was fantastic and...More

Thank Izaxi
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 4 weeks ago

Dear Izaxi, I enjoyed reading your 5 star review and would like to thank you so much for sharing your experience on Tripadvisor. We are delighted to know that you had a memorable stay especially highlighting the services extended to you by Guest Service Officers...More

Reviewed 20 March 2018

Front desk staffs are very polite n very helpful with request, room r clean and very spacious. Walking distance to attractions. Great to received $200 cash voucher. Will recommend friends for this hotelMore

Review collected in partnership with this hotel
1  Thank pehian
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 21 March 2018

Dear pehian, Thank you for choosing to stay at Grand Emperor Hotel Macau and for taking the extra time to review us on TripAdvisor. I'm delighted that you were happy with the stay, especially impressed with our hospitality, room, and location. I will definitely share...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Details
Price range
USD 126 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Casino Hotel in Macau
#11 Spa Hotel in Macau
#13 Luxury Hotel in Macau
#17 Romantic Hotel in Macau
#17 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 126 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Casino Hotel in Macau
#11 Spa Hotel in Macau
#13 Luxury Hotel in Macau
#17 Romantic Hotel in Macau
#17 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (447)
Room & Suite (273)
Dining (143)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
teeely
2 February 2018|
AnswerShow all 3 answers
Response from Jenny Z | Property representative |
Dear teeely, Thank you for your interest in Grand Emperor Hotel Macau. We would suggest you to choose the family room. There are one king size bed (2 meters times 2 meters) and one single size bed (2 meters times 1.2... More
0
Votes
Naomeri
7 November 2017|
Answer
Response from Jenny Z | Property representative |
Dear Naomeri, Our buffet breakfast is MOP/HKD$165 per person. Thanks!
0
Votes
Room Tips
"I always pick Non Smoking rooms!"
Read review
"Great views"
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"need to stay on 17/F if you would like non-smoking room"
Read review
"Have stayed in 3 different rooms and found that all 3 were perfect."
Read review
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