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The Sands Macao

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129 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Hong Kong, China
Reviewed 5 July 2016 via mobile

steak is really good!absolutely great.but there is one thing that you need to improve especially dealing with an asian guest i ordered a glass of wine pinot noir,theres no service in it.a waitress served my wine already in a glass,i didnt even had a chance to see the bottle if its really villa maria or even tasted it..all is good...

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Thank littleheart1985
Quezon City, Philippines
Reviewed 22 June 2016

Our family took a ferry from Hong Kong Harbour into Macau. What a majestic sight as we approached Macau Harbour. I vowed I would go back to take a stroll in the place as soon we would get settled in our hosts' place. It would take us another day to go to the place. The chandeliers were magnificent and the...

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1Thank Noeh V
Reviewed 27 April 2016 via mobile

Love every bit of my stay. The hotel staff were really nice to upgrade our rooms to a suite with 2 queen sized beds when they saw we had 2 young kids and 2 adults. Room was simply amazing. We could view the habour from our room, the room smelled clean and fresh when we entered and the service was...

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5Thank Eve P
Las Vegas, Nevada
Reviewed 15 April 2016

Excellent hotel. Its very nice place to stay along with family.Awesome location and infrastructure and environment is very good. It very worth for our money.Its very memorable stay for our entire family.

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1Thank Senthil R
Singapore, Singapore
Reviewed 10 April 2016

Stayed a couple of days for a conference - the hotel was a welcome change from the grime and tackiness of Macau in general. The rack rates are not cheap, but we managed to get a substantial discount - perhaps because it was off season - the hotel seemed fairly quiet other than the conference attendees.

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2Thank Gerald T
Reviewed 17 March 2016 via mobile

An awesome place to be in. Loved every moment here. The casino is huge with lot of options. We luckily went just before happy hours. So on drinks we got one plus one. Great music and performances by a band and dancers. Performances ran through all night. played a lot with all my friends. It was the last night of...

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1Thank Srikanth K
Kent L, Manager at The Sands Macao, responded to this review

Dear Srikanth K, Thank you for sharing a wonderful review of your experience at Sands. We're glad to hear that you and friends had a great time here and enjoyed everything from the casino, bar and performances. I will be happy to share your positive feedback to the team. We hope to have the pleasure of having you back in...

Brisbane, Australia
Reviewed 4 December 2015

We did not stay here but would crash daily for the shows and the happy hour. The bar and the people serving our drinks where fantastic. But the Baccarat Babes and the Colombian All Stars were unbelievable.

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5Thank Bruce H
Kent L, Manager at The Sands Macao, responded to this review

Dear Bruce H, Thank you for your great feedback. We're glad that you have in general enjoyed your visit in Sands, particularly with our amazing show on the stage and staff working in the bar. Rest assured, that we will share this positive review to all the staffs involved. We look forward to seeing you again in Sands. Best regards,...

Taiwan
Reviewed 16 November 2015

For the hotel mainly for complementary stay for the Sands Macau group. There is no connect way to the Hotel with the Sands Casino, and the entrance of the Hotel is seems walk into a narrow road which is not grand and not much direction signs. Doormen with no smile, even dry smile and seems working just like passing the...

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1Thank tinho1212
Kent L, Manager at The Sands Macao, responded to this review

Dear tinho1212, We would like to thank you for your feedback and deeply regret that you had a mixed experience. Our hotel is actually connected to the Sands Casino and we are in the process of improving all the directional signs on the property. Your observations on our staff lackadaisical attitude are genuinely appreciated. Please be assured that we pride...

Auburn, Washington
Reviewed 22 October 2015 via mobile

Very nice hotel and location is close to the Turbojet terminal (if you are arriving from HK). There is a free shuttle from the terminal to the hotel (vice versa). Checkin process is good and staff is friendly. Our room is huge with seperate living room and spacious bathroom. However, the room is a bit dated and need some new...

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1Thank Leo H
Kent L, Manager at The Sands Macao, responded to this review

Dear Leo H, Thank you for your sharing your experience with us. We are pleased to know that you have in general enjoyed your stay at Sands Macao and we were able to meet your expectation. I have to agree with you on our strategic location and accessibility; all the main attractions are just a short distance away from us....

Sydney AUS
Reviewed 20 July 2015

We caught the ferry to Macau and tried to make our way around, but didn't anticipate how big this place is! We caught the hotel transfer from The Venetian to The Sands and Koko helped us to arrange a driver to take us sight seeing before our evening ferry back to Hong Kong. He arranged for the driver to take...

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1Thank JulieBSydneyAUS
Kent L, Manager at The Sands Macao, responded to this review

Dear JulieBSydneyAUS, Thank you for sharing your experience with us It was glad to know that our Concierge, Koko helped you with the sight-seeing arrangement and it all went well. Nowadays, there is so much to do in Macau with all the attractions and eatery around. So you are absolutely right that one should give plenty of time here. We...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Copa Steakhouse
Copa Steakhouse
Cuisines: American, Steakhouse, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Sands® Macao is a 289-luxurious-suite world class hotel and entertainment complex. Its stunning, reflective gold glass exterior houses a wide range of diversions from specialty restaurants, a theatre, outdoor swimming pool, deluxe spa and salon to conference and banquet facilities, unrivalled shows and a vast array of gaming offerings. ... more   less 

Additional Information about The Sands Macao

Address: Largo de Monte Carlo, No. 203, Macao Sar, P.R. China, Macau, China
Region: China > Macau
Price Range: $213 - $943 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sands Macao 4.5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Sands Macau Hotel
Hotel Style:
#19 Business Hotel in Macau
#20 Casino Hotel in Macau
#21 Spa Hotel in Macau
#36 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from The Sands Macao staff and other travellers.
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Questions? Get answers from The Sands Macao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5