We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/11/2017 06/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
    011 853 2880 2000
    Hotel website
    Save
    Lowest prices for your stay
    05/11/2017 06/11/2017
    USD 161*
    USD 159*
    USD 160*
    Traveller (4321)
    Room & Suite (1286)
    Storyboard
    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg member” (171 reviews)
    “sky tower” (137 reviews)
    “earth tower” (104 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    Casino
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Grand Macao Hotel, Cotai Central
    Special Offer: SPG® MEMBER EXCLUSIVE
    Deals
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 161
      View Deal
    • Check booking site for details
      USD 159
      View Deal
    • Check booking site for details
      USD 160
      View Deal
    View all 20 deals
    Write a Review
    Reviews (5,444)
    There are newer reviews for Sheraton Grand Macao Hotel, Cotai Central
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    341 - 345 of 3,729 reviews

    Reviewed 1 June 2017 via mobile

    Day before our check in, I received a text message from the Sheraton Club team to remind me for our check in and which floor to go to. It was my first time to receive such personal reminder. Upon our check in, my friends and...More

    3  Thank YayItsJigs
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 2 June 2017

    Dear YayItsJigs Thank you for sharing your experience with us. We are delighted that your stay was so perfect and we will ensure that Alrie is recognized for his great attitude. The Handy phones in the guest rooms are a great new feature, to allow...More

    Reviewed 1 June 2017

    I had stayed this hotel several times with my family or alone. Whenever I stayed at Sheraton Macau, I really had a time with the professional staff and the gorgeous facilities. Although the swimming pool is relatively small but still there are many enjoyable things...More

    4  Thank Sunny S.P. J
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 2 June 2017

    Dear Sunny S.P. J Thank you for loyal support to our hotel and we are delighted that your stay sounded so perfect and will definitely share your kind words with our team to recognize them for the job well done, especially Joe, Ricky & Celine....More

    Reviewed 31 May 2017

    I had stayed in this Sheraton for 3 times already. I found this hotel very busy and crowded all the time, and sometimes it was difficult for guests to get the assistance from the staff. The hotel area was very big, but the direction signs...More

    2  Thank LuLuCNL
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 2 June 2017

    Dear LuLuCNL Thank you for taking the time to share your experience with us and am glad that you loved our facilities and location. I am so sorry that the service fell short of your expectations on this occasion. We do run a busy hotel,...More

    Reviewed 31 May 2017 via mobile

    Our first stay with Sheraton Grand. Nice stay and good breakfast at the hotel cafe Palms. The room is spacious and the view from our room is nice. The hotel is just opposite the Venetian and Paristian with good location too.More

    2  Thank Sandra C
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 2 June 2017

    Dear Sandra C, Thank you for sharing your experience with us. We are delighted to know that you had a pleasant stay at our hotel and enjoyed a nice breakfast at Palms! Thank you again for staying with us, and we look forward to welcoming...More

    Reviewed 30 May 2017

    i have held/hosted and attended several different events at Sheraton Grand Macao. These include organising private events on the pool deck and taking over the whole restaurant, as well as attending functions in the various restaurants and meeting/ballrooms. From the outset there is always a...More

    2  Thank Keith B
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 2 June 2017

    Dear Keith B, Thank you for your kind words. We are delighted to know that you always have a good experience when hosting or attending events at our hotel. It is with immense pride that we read your wonderful testimonial on our staff and we...More

    Conrad Macao Cotai Central
    2,306 reviews
    #1 of 94 hotels in Macau
     
    The Venetian Macao Resort Hotel
    7,203 reviews
    #14 of 94 hotels in Macau
     
    Four Seasons Hotel Macau, Cotai Strip
    762 reviews
    #3 of 94 hotels in Macau
     
    Galaxy Hotel
    2,592 reviews
    #11 of 94 hotels in Macau
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 118 - USD 248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Macau
    • #9 Casino Hotel in Macau
    • #10 Business Hotel in Macau
    • #11 Spa Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #18 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Expedia and TripOnline SA so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    Add Photo Photos
    Traveller (4321)
    Room & Suite (1286)
    Dining (287)
    Pool & Beach (171)
    Hotel & Grounds (2345)
    Bathroom (371)
    Business Centre & Event Rooms (43)
    Family and Play Areas (25)
    Nearby
    The Venetian Macao Resort Hotel
    7,203 reviews
    .53 km away
     
    Four Seasons Hotel Macau, Cotai Strip
    762 reviews
    .32 km away
     
    Galaxy Hotel
    2,592 reviews
    1.28 km away
     
    Conrad Macao Cotai Central
    2,306 reviews
    .33 km away
     
    Nearby Restaurants
    The St. Regis Bar (The St. Regis Macao, Cotai Central)
    142 reviews
    .34 km away
    Brasserie at Parisian Macau
    190 reviews
    .35 km away
    Hard Rock Cafe
    621 reviews
    .35 km away
    Palms
    106 reviews
    .03 km away
    Nearby Attractions
    Casino at Venetian Macao
    4,692 reviews
    .60 km away
    City of Dreams
    404 reviews
    .52 km away
    Fortune Diamond at Galaxy Macau
    298 reviews
    .59 km away
    Eiffel Tower Experience at Parisian Macau
    174 reviews
    .24 km away
    Ask a question
    Questions & Answers
    ingrid0516
    7 October 2017|
    AnswerShow all 2 answers
    Response from joefer59 | Reviewed this property |
    Yes the hotel provides those phones as part of what you paid for. If you have companions they provide two handsets which you can call one another with while outside the hotel. I did not check if it has internet access since... More
    0
    Votes
    jayneandgwyn
    6 October 2017|
    AnswerShow all 4 answers
    Response from Lawrence C | Reviewed this property |
    There are 2 ferry terminals in macau mainly 1 in macau and another in taipa. The one in taipa is closer to the hotel and you can take the sands cotai central shuttle bus direct to the hotel.
    2
    Votes
    TAN3883
    5 October 2017|
    AnswerShow all 2 answers
    Response from geworfen | Reviewed this property |
    Hi, the hotel webpage just says "The Sheraton Club Lounge is closed for refurbishment. During this time, SPG and Club guests will have access to breakfast and evening cocktails in an alternate location. Additionally, check... More
    0
    Votes
    Room Tips
    "Ask for a room on a higher floor for a good view and quiet stay. Choose between Earth Tower and Sky Tower."
    Read review
    "All room is very good size and clean with good views depending what side the building you are."
    Read review
    "Don't bother booking a Club room, it's terrible value for money"
    Read review
    "Stay in an entry-level room if you must stay here - it's the best valued. Avoid suites - just not worth..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing