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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
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    01/10/2017 02/10/2017
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    Traveller (4220)
    Room & Suite (1258)
    Storyboard
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    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spg member” (171 reviews)
    “sky tower” (141 reviews)
    “earth tower” (104 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    Casino
    4.5 Star Hotel
    All hotel details
    Offers from Sheraton Grand Macao Hotel, Cotai Central
    Offers & Announcements: FUNTASTIC SUMMER PACKAGE
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    Rooms
    1 Oct.2 Oct.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,328)
    There are newer reviews for Sheraton Grand Macao Hotel, Cotai Central
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    161 - 165 of 3,655 reviews

    Reviewed 12 July 2017

    Sheraton Grand Macau is a classical Sheraton within a huge hotels complex... here don't expect a personal treatment except at the breakfast room where i want to mention our Guest Service Ambassador, Ms Abuel, who always provided us with an outstanding service.More

    3  Thank dhotte
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 17 July 2017

    Dear dhotte, Thank you for choosing to stay with us. We strive to deliver a personalised experience to all our guests and we are very happy that we could be part of your memorable stay. Your kind words about our associates Ms Abuel will be...More

    Reviewed 12 July 2017

    A short trip to Macau having an affordable stay at a luxury hotel to get fully charge. One more counter for SPG members to check-in / check-out. Connected shops and restaurants help as I just want a relaxing time to recharge myself before visiting family...More

    2  Thank Theresa T
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 17 July 2017

    Dear Theresa T, Thank you for choosing to stay with us. We are glad to hear that you had a relaxing stay and enjoyed our hotel facilities. We look forward to welcoming you back in the future. Best Regards, Guest Experience Team

    Reviewed 12 July 2017

    My wife and I stayed there for 2 nights in April this year. We were pleasantly surprised how attentive the staff were to our needs and eager to please. We found our bedroom so relaxing to be in that we wished we could have stayed...More

    2  Thank karlc576
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 17 July 2017

    Dear karlc576, Thank you for taking time to share with us your wonderful experience. We strive to deliver a personalised experience to all our guests and we are very happy that we could be part of your memorable stay. We hope that we can welcome...More

    Reviewed 12 July 2017 via mobile

    My husband and I stayed at Sheraton for his birthday celebration and we are very grateful with almost all the staff. Upon check in, guy named Alrie started our wonderful day with his sweet smile plus a fast and hassle free check in process. And...More

    2  Thank Marc G
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 17 July 2017

    Dear Marc G, Thank you for choosing to stay with us and letting us to have the opportunity to celebrate your husband’s birthday. We strive to deliver a personalised experience to all our guests and we are very happy that we could be part of...More

    Reviewed 12 July 2017 via mobile

    I have just spent 2 nights at the Sheraton with my friends and had a good stay. The hotel lobby area is nice and spacious even though it's pretty busy. The staff was very friendly indeed and the room was comfortable with the big and...More

    2  Thank FairyKo
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded 18 July 2017

    Dear FairyKo, Thank you for sharing your feedback with us. We are happy to know that you enjoyed your dining experience in Feast and Xin, especially on food options. Meanwhile, we are so sorry to learn that we failed to deliver you a personalized experience...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 118 - USD 332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Macau
    • #10 Casino Hotel in Macau
    • #10 Business Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #13 Spa Hotel in Macau
    • #20 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Booking.com, Hotels.com, Expedia, Agoda and TripOnline SA so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
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    Traveller (4220)
    Room & Suite (1258)
    Dining (280)
    Pool & Beach (170)
    Hotel & Grounds (2283)
    Bathroom (364)
    Business Centre & Event Rooms (43)
    Family and Play Areas (25)
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    Ask a question
    Questions & Answers
    neorower
    16 September 2017|
    Answer
    Response from 265sharifr | Reviewed this property |
    I think earth tower (2nd building) will allow you to have golf course as well Effil tower view, you can ask at reception for better option.
    0
    Votes
    ingrid0516
    16 September 2017|
    AnswerShow all 2 answers
    Response from karlc576 | Reviewed this property |
    Like Senor Buff said, a very short walk of under 5 mins and all under cover with shops on both sides.
    0
    Votes
    Jenny D
    12 September 2017|
    AnswerShow all 4 answers
    Response from Montana23 | Reviewed this property |
    Yes when you leave the port outside the building you will see.lots of buses to your right. Just asked somebody in charge and they will show You to the correct coach to catch to your hotel. free of charge also it's free from... More
    0
    Votes
    Room Tips
    "room in the corner having a better view."
    Read review
    "Always choose the Club rooms"
    Read review
    "Personally, i prefer the sky tower as it is nearer to the main entrance, lobby etc."
    Read review
    "Go above floor 28."
    Read review
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