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Conrad Macao

Estrada do Istmo, s/n Cotai Strip, Taipa, Macau 519020 China
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Traveller (4656)
Room & Suite (1621)
Dining (290)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#5 of 114 hotels in Macau
Location
Cleanliness
Service
Value
A modern luxury resort, Conrad Macao offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Swimup bar
Poolside bar
Babysitting
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Strollers
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Room service
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, Russian, Chinese, Filipino and 6 more
4286Reviews70Q+A100Room tips

Reviews
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Traveller rating
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Solene Z wrote a review Jan 2024
1 contribution
This is the second time my friend and I stay in Conrad Macao, very appreciate the excellent service, the fantastic view from room window. Specially would like to thank Patrick, Aaron from reception counter and Concierge Anna who are really kind and helpful to provide great recommendations for our trip there.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 15 Jan 2024
Dear Valued Member: Thank you very much for your review and rating. We are glad to read that you were delighted with our hotel. Thank you for recognizing the good service of our Team, it is appreciated. We hope to welcome you back soon. Best regards, Robynn Chen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael N wrote a review Jan 2024
2 contributions
This is the first time I stay in hotel Conrad Macao. I am thrilled by the amazing service and excellent room stay experience. I particularly want to thank Kris and Vincent who are super kind and helpful.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 11 Jan 2024
Dear Valued Member: Thank you very much for your review and rating. We are glad to read that you were delighted with our hotel. Thank you for recognizing the good service of our Team, it is appreciated. We hope to welcome you back soon. Best regards, Robynn Chen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vincent t wrote a review Jan 2024
1 contribution
With my family of total 11 people living in 4 rooms, i have had a wonderful holiday in Macau on 2 to 4 Jan 2024, the excellent services from reception, room cleaning, food, and transportation arrangement provided by Conrad and the staff contributed 100% to this experience. Specifically I would like to express my gratitude to your staff Vincent Lin at the reception counter, and Karl at Churchill's table for their help in gaining this experience. We would certainly consider our next holiday in Conrad again at appropriate time.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: You will not regret
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 5 Jan 2024
Dear Valued Member : Thank you very much for your review and rating. We are glad to read that you were delighted with our hotel and restaurant. Thank you for recognizing the good service of our Front Desk-Vincent and Churchill’s Table-Karl, it is appreciated. We hope to welcome you back soon. Best regards, Jason Xie Head of Conrad Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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teo2451991 wrote a review Dec 2023
Subang Jaya, Malaysia177 contributions134 helpful votes
Just a quick review for respective areas Reservation team: Appreciate the reservation team being very accommodating in adjusting my booking rates whenever the rate went down. Front desk team: My extra teabags mentioned on my profile was duly noted and fulfilled. Thank you to Arya(I hope I get her name correct), and after check in, she also accompanied me to my very huge 104 sq m king deluxe suite( I supposed upgrade as a Honors gold member) and explained the room facilities and amenity. Conrad Club and Hilton Honors gold recognition: A little disappointed that the Conrad club lounge is not in operation which would be the main highlight of my stay if it was in operation No welcome amenity was provided Room: A little dated but understood that the hotel will be undergoing renovation in 2024 as part of Londoner phase 2. I do hope the Conrad brand still remains in Macao Breakfast at Churchill table: Large spread however it tends to be repetitive daily and there seems to be no rotation of dishes Overall a good stay at the price I pay
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 5 Jan 2024
Dear Valued Member : Thank you for staying at Conrad Macao and spending your precious time-sharing the stay experience. We are glad to read that you were delighted with our hotel. Thank you for recognizing the good service of our Front Desk-Arya, it is appreciated. Your invaluable feedback regarding the club lounge closure will be shared with Team immediately. We hope to welcome you back soon. Best regards, Jason Xie Head of Conrad Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PoOPaE wrote a review Dec 2023
Bangkok, Thailand2 contributions1 helpful vote
If I visit Macau again, I will stay Conrad again and again! Because the best service mind from hotel staff that I’ve never met. I've felt that’re deeply from their minds, especially "Bell", Thai staff who help me to arrange my great 1 day trip in Macau. Not only help to contact the van but she prepared the program and be a center to contact with the driver, too. She followed up everything for me until end of my trip in Macau. 3 nights in Conrad were very awesome experience with a good place, clean, friendly, completed facility, great services and definitely perfect service mind for all hotel staffs. It’s worth more than the money paid.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 8 Dec 2023
Dear Valued Member : Thank you very much for your review and rating. We are glad to read that you were delighted with our hotel. Thank you for recognizing the good service of our Team, it is appreciated. We hope to welcome you back soon. Best regards, Robynn Chen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mengshan l wrote a review Dec 2023
1 contribution
超棒的Conrad入住体验! 一切都还是原汁原味的conrad服务,虽然周围建筑风格和resort环境都发生了很大的变化,但每个工作人员都还是一如既往的贴心与专业~谢谢FO的Ken、Avan贴心准备welcome amenities和免费升级,女儿和长辈都很开心,还会再回来~concierge Ruby也很棒很细心的提供了周边游览方案和餐厅推荐, see you all soon!!若有朋友来澳门一定首推来Conrad!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 8 Dec 2023
尊敬的阁下, 非常感谢您入住澳门康莱德酒店并给我们作出好评。 康莱德酒店一直致力为客人提供宾至如归以及无微不至的五星级服务, 我们能够为阁下在此次入住时作出安排及缔造难忘的入住体验, 是我们的荣幸。 阁下对我们同事的评价, 我们亦会向团队分享, 以继续推动我们对于服务精益求精的信念。 我们希望在不久的将来再次款待阁下, 并再次感谢您选择澳门康莱德酒店! Best regards, Robynn Chen Conrad Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nh n wrote a review Dec 2023
1 contribution
房间很大,前台服务非常好,the hotel looks nice,the view is very good.and the hotel everyone is very good and kindness,I travel with our family,and the hotel room very nice,the location is good,and I enjoy the swimming pool,last thanks to Hedy
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 8 Dec 2023
尊敬的阁下, 非常感谢您入住澳门康莱德酒店并给我们作出好评。 康莱德酒店一直致力为客人提供宾至如归以及无微不至的五星级服务, 我们能够为阁下在此次入住时作出安排及缔造难忘的入住体验, 是我们的荣幸。 阁下对我们同事的评价, 我们亦会向团队分享, 以继续推动我们对于服务精益求精的信念。 我们希望在不久的将来再次款待阁下, 并再次感谢您选择澳门康莱德酒店! Best regards, Robynn Chen Conrad Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicole wrote a review Dec 2023
Dubai, United Arab Emirates8 contributions
Always love Conrad, I am a fan! Service here always high standards and surprises keep coming !! We got upgraded to a suite by surprise. Thank you Evans checking us in escorted us to our room and the Xmas decor definitely a nice touch ! ! And nice meeting you!
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 8 Dec 2023
Dear Valued Member : Thank you very much for your review and rating. We are glad to read that you were delighted with our hotel. Thank you for recognizing the good service of our Team, it is appreciated. We hope to welcome you back soon. Best regards, Robynn Chen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jjlau1999 wrote a review Nov 2023
2 contributions
This is my second stay and was upgraded to a beautiful suite!! The Conrad in Macau delivers fantastic exceptional services at all times. Many thanks to the managers, Sam Wong and Dayo Mai that provided superb phenomenal touch to my 4 days stay in Macau. The hotel is beautiful and spotless clean, the breakfast/lunch (served until 1:00 pm) was great, and the impeccable customer service was the best. I had a little issue with one of the Taxi ride and the Dayo, the manager surprised me with a free limo ride to the airport going home. This top notch service can only be found at the Conrad in Macau. The hotel is connected to a mall so it is very convenient to get food and do your shopping without going out. I will strongly recommend this 5+ star superb hotel to anyone going to Macau. Keep up the phenomenal job!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Breakfast gets crowded so get there early! Check in counter line needs to improve. A little...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 3 Dec 2023
Dear Valued Member : Thank you very much for your review and rating. We are glad to read that you were delighted with our hotel. Thank you for recognizing the good service of our Team, it is appreciated. We hope to welcome you back soon. Best regards, Robynn Chen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danny L wrote a review Nov 2023
Hong Kong Island, China9 contributions4 helpful votes
Expect perfection and you will still get better than you expected! If 5 were the top score, I would give it a 6 out of 5. The luxury hotel offers not just luxury but also makes you feel at home away from home. It’s also a great value and you will get a lot more than you pay for! Still the best in Asia and possibly the world.
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Review collected in partnership with Conrad Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 30 Nov 2023
Dear Valued Member : Thank you very much for your review and rating. We are glad to read that you were delighted with our hotel. Thank you for recognizing the good service of our Team, it is appreciated. We hope to welcome you back soon. Best regards, Jason Xie Head of Conrad Front Office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$312 - AU$652 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
659
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CONRAD MACAO: 2024 Prices & Reviews (Macau, China) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Conrad Macao
Which popular attractions are close to Conrad Macao?
Nearby attractions include City of Dreams (0.4 km), Eiffel Tower Experience at Parisian Macau (0.4 km), and Londoner Macau (0.2 km).
What are some of the property amenities at Conrad Macao?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Conrad Macao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Macao?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Conrad Macao?
Yes, free parking is available to guests.
What are some restaurants close to Conrad Macao?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao, Brasserie at Parisian Macau, and Le Buffet.
Are there opportunities to exercise at Conrad Macao?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Conrad Macao have an airport shuttle?
Yes, Conrad Macao offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Conrad Macao have airport transportation?
Yes, Conrad Macao offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad Macao?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Macao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.