Grand Lisboa Palace
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Grand Lisboa Palace

Traveller (405)
Grand Deluxe Twin - Garden View
Room & Suite (20)
Buffet Breakfast
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

5.0
#5 of 6 resorts in Macau
4.3 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A world of elegant opulence awaits at the Grand Lisboa Palace Macau, where Chinoiserie and contemporary Western design exist in exquisite harmony, accented by maritime-inspired elements that pay homage to Macau's cultural heritage.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Valet parking
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Poolside bar
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
City View
Business
Languages Spoken
English, Chinese

Location

Rua do Tiro, Cotai, Macau 999107 China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Macau Airport
Zhuhai Airport
25.4 km
See all flights
195Reviews0Q+A17Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 174
  • 11
  • 5
  • 4
  • 2
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Sohee K wrote a review Jan 2024
2 contributions
Hotel's Favourite
5.0 of 5 bubbles
Had the suite room with my boyfriend. We had an amazing romantic getaway. Super big and beautiful room! Has a standing shower and a bath tub. The hotel architecture is beautiful and they have a very nice outdoor garden for nice pics. The customer service was also great. Thank you
Read more
Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GLP Hotel Operations, General Manager at Grand Lisboa Palace
Responded 29 Jan 2024
Dear Ms. Soheek2020, Thank you for sharing your review on Tripadvisor. I am delighted to know that you enjoyed your stay and that we have successfully made your stay memorable. Your commendation is incredibly rewarding for our team effort and can only motivate them further. We look forward to the pleasure of welcoming you back to the property soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Calvin L wrote a review June 2022
Macau, China124 contributions56 helpful votes
+1
5.0 of 5 bubbles
As the name shows, the hotel was reli huge. The staff at the counter was friendly and attentive. The room was so much spacious than I had expected. It was interesting that there was a closet right next for the toilet. The toilet was unexpectedly huge as it contained a shower room as well as a large bathtub. The room was equipped with high-technical buttons controlling the curtain the lightings etc. for the beds, it was comfy and I slept reli well.

One thing that could have been better was that there were many shops to be opened, so we didn’t have much to shop. But of course, there was one big supermarket on 2nd floor offering what you needed.
Read more
Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GLP Hotel Operations, General Manager at Grand Lisboa Palace
Responded 10 Jan 2024
Dear calvin325, Thank you for sharing your review on Tripadvisor. I am delighted to know that you enjoyed your stay and that we have successfully made your stay memorable. Your commendation is incredibly rewarding for our team effort and can only motivate them further. We look forward to the pleasure of welcoming you back to the property soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BG2Hkg wrote a review Oct 2023
Jeddah, Saudi Arabia56 contributions6 helpful votes
5.0 of 5 bubbles
Excellent products and services ! The room is spacious and tastefully decorated!

The services is impeccable, I requested for some ice cubes to be delivered to the room and it was delivered within like 2 mins !

I got lost (with pleasure) in this giant monster and was looking for directions at the lobby, Lok U walked spontaneously and offered assistance and walked us to the restaurant!

Real five stars service !
Read more
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GLP Hotel Operations, General Manager at Grand Lisboa Palace
Responded 23 Nov 2023
Dear BG2Hkg, Thank you for the excellent rating. I am elated to know that you're happy our products and services and we're able to meet your expectations in all aspects. Kudos to Lok U who went above and beyond to deliver the real five star service once would expect from us. We look forward to the pleasure to deliver another five-star experience on your next visit.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diogo P wrote a review Feb 2022
Macau, China5 contributions5 helpful votes
2.0 of 5 bubbles
Starting on the first night, the reading light automatically lit up at full power right into our faces at 5am, 5.30 and 5.50 (approximately). The room has hi tech touch sensitive switches that just don’t work. Also, the backlight the switches have is so strong, that just lights up the whole room.

The AC temperature is just terrible. The room doesn’t heat up and the temperature on the rest of the hotel is just cold. Even in the indoor pool. We swam in the pool and right after coming out, we had to leave as it was just unbearable. It’s winter time!

The breakfast is poor. Really poor. You only have 3 Asian options and only tea and coffee as drinks. The food was good, but the choices are very limited. We would expect at lease a western option on a 5* luxury hotel.

A lot of restaurants were a fuss to book as they all claimed they were fully booked. We managed to still eat at one of them after insisting a lot. The place was empty. Only 5-6 tables were filled. More than half was vacant.

The secret garden is advertised all over the resort as being opened from 5pm to 10pm. However, it’s opened only until 6pm. They should change this information.

Also, we left MESA at midnight (closing time) and were heading back to our room. Most of the escalators and some elevators were closed, making it difficult to access our room. We were approached by a security guard that made us feel we shouldn’t be walking around in the resort and we were almost forced to either go to the room or gamble.

The whole stay was just disappointing and uncomfortable. Which is a shame as the room is well decorated and spacious. We’re not coming back to this one, for sure.
Read more
Date of stay: February 2022Trip type: Travelled as a couple
Room Tip: Just avoid the hotel. There are much better and cheaper options around Macau.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AltJacobs wrote a review Nov 2022
Macau, China99 contributions23 helpful votes
1.0 of 5 bubbles
We choose Grand Lisboa Palace to be our wedding eve's preperation and because it had a beautiful art displays and a great garden for photoshooting.

Over a month before our wedding we booked online through their main website for 2 separate rooms, one for the bride and one for the groom.
We also requested if they could open their garden an hour or at least 30 minutes earlier because we wanted to take photos there before we proceed to our wedding ceremony and stating that it was our wedding eve preparation.

Hours later their Front Office called. Stating that they cannot open the garden for us and just have to wait until it opens at 10am even when we mentioned it was before our wedding ceremony on that same day.
At this point he offered our call to be transfered to Operations Services to handle our request, I denied because we weren't looking to book the entire garden. We only needed at least 30 minutes to take a some photos. They apologized and offered cake instead. No any other follow up calls nor e-mail regarding the situation.

And now, the day came that we were already preparing for our GRANDEST DAY of our lives. My soon to be wife that day and her bridesmaids woke up 5am to get their hair and make up done. The Groomsmen and I were also getting ready.

Everything was going smoothly, but the moment our photographer came with his team thats when the stress starts to build up. I proceeded to the reception counter to ask for assistance, from there the clerk asked what's the team of photographers for. I answered its for the wedding preparation shoot. And then minutes later they called and  started giving rules and limitations on when entering the garden, where the clerk and I both agreed that 8 members with 1 photographer. And she also offered we could take photos around the lobby with no limitations instead. And to compensate with the misunderstanding they upgraded our room to a suite facing the garden. From here it was going downhill. Later did i know, when my wife and her bridesmaids were going to the garden they were being denied to enter by the security. They went outside the lobby and the security was still bugging them. So I guess the agreement I had with the clerk was just between us and it wasn't centralized with security team. At this point I was getting worried for my wife because I couldn't do much because traditionally the Bride and Groom weren't allowed to see each other until during the  ceremony and I know she's getting stressed, on our WEDDING day.

From there on end, we just proceeded with what alternatives we had because we still have a ceremony to go to. At the end. There was no garden photoshooting.

Grand Lisboa Palace sure did gave us a memorable, first and LAST experience.

PS. their cake was served and was still there.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Do not expect an outstanding service. Even on a special day.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hong Kong, China5,718 contributions3,577 helpful votes
+1
5.0 of 5 bubbles
…than they inevitably will be in a few months when Macau is back up to full capacity, because this hotel is just wonderful. At the moment, with many shopfronts not taken and the third hotel (a Versace one) yet to open, it’s bafflingly empty given the quality. The views from wandering the ‘Jardim Secreto’ are just incredible and attest to the scale of what they have built. On the same floor, the swimming pools are divine and the buffet restaurant truly too class. Our rooms were outrageous in size and style at the price, give they cost HALF what similar ones would on the main Macau strip, in the Galaxy complex or even within CoD. Yes the hotel feels a little isolated but for quality of room, food and just all round mad, maxed out Macau opulence I cannot think of anywhere better. Make sure to wander round the many marble lobbies to be amazed, especially by the large scale art work. Such helpful staff too, thank you for making our stay so fun and carefree. Seriously, get in while you can and enjoy spending time here before most people get priced out once their usual tariffs are in place.
Read more
Date of stay: April 2023Trip type: Travelled with family
Room Tip: Get to breakfast early if you can.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GLP Hotel Operations, General Manager at Grand Lisboa Palace
Responded 24 Nov 2023
Dear The OExpress, Thank you for the excellent rating. I am extremely delighted to know that you enjoyed your stay especially with the best value within the Cotai strip. The amenities we offer are unmatchable especially with the well appointed room, great food and the comfort of luxury. We might be off the main strip but actually walkable within 15 minutes. If not, we offer free shuttle service to most of the attractions within the Macau and Cotai Strip.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peech wrote a review Sept 2023
Hong Kong, China241 contributions168 helpful votes
5.0 of 5 bubbles
Had an overnight stay here in a Deluxe Room. At 60 sq m this was very spacious and comfortable. My room overlooked the inner courtyard with its greenery.

The bathroom was large, and housed the closet as well as luggage rack. Very luxurious-looking decked out in white marble.

My only complaint was that in lieu of an iron, the hotel provided a small, hand-held steamer which did not do a good job... or perhaps I am just too dumb to use it.
Read more
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GLP Hotel Operations, General Manager at Grand Lisboa Palace
Responded 23 Nov 2023
Dear Peech, Thank you for the excellent rating. I am glad to hear that you're happy with our well appointed and generous room at The Grand Lisboa Palace. The handheld steamer can be tricky for me too, but we're more than happy to assist you in just a call. Looking forward to have you back in the property soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JAmie C wrote a review Mar 2023
United Kingdom2 contributions2 helpful votes
1.0 of 5 bubbles
the Grand buffet staff was not helpful.I wanted to book lunch buffet at reception desk,she told me the booking is full without checking the system. I asked her if I can walk-in and she answered me come to Grand buffet tomorrow at 1pm.I felt disappointed that such a luxurious hotel that they don’t want to offer help or make waiting list booking.(Also,Grand buffet opens at 12:00 and they do not reserve table for walk-in guest and I was shocked)I really don’t understand this arrangement and definitely not come back this so-called 5*hotel again . The service is terrible .
Read more
Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ingrid V wrote a review Jan 2024
Hong Kong, China1 contribution
5.0 of 5 bubbles
We had a great experience during our stay in here with family.. During checked in, the staff was so friendly and always accommodate our requests.. though at that time the connecting rooms wasnt available, the staff tried to choose the nearest room for us. The kids and us were so happy with clean, nice view and spacious room. Generous with the water bottles and minibar.. when we ordered in room dining, the food were so tasty and still warm 👍
Read more
Date of stay: January 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GLP Hotel Operations, General Manager at Grand Lisboa Palace
Responded 9 Jan 2024
Dear X7229QJingridv, Thank you for sharing your review on Tripadvisor. I am delighted to know that you enjoyed your stay and that we have successfully made your stay memorable. Your commendation is incredibly rewarding for our team effort and can only motivate them further. We look forward to the pleasure of welcoming you back to the property soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nis08mo wrote a review Jan 2022
Macau, China83 contributions40 helpful votes
2.0 of 5 bubbles
Very disappointed breakfast experience. They claim complimentary breakfast for 2 person. The so call breakfast is just a bowl of noodle and the dimsum selections is real poor. I guess that’s their strategy to makes you order ala carte where they can make extra revenue. My suggestion if you don’t feel to offer free breakfast then don’t do it. The way you do it is so wrong. Ask for a cup of coffee the reply is they don’t offer free coffee. Really? I need to pay for a coffee for my breakfast?
Read more
Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No results found.Try changing or clearing your search to read questions and answers.
Jasmine wrote a tip Apr 2024
Hong Kong, China8 contributions
5.0 of 5 bubbles
"They have baby bed and bathtub"
Read full review
Polly W wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Good choice for staycation "
Read full review
jackieltravel wrote a tip Mar 2024
Hong Kong, China48 contributions4 helpful votes
5.0 of 5 bubbles
"The rooms overlooking the airport and sea are recommended."
Read full review
Ada H wrote a tip Mar 2024
1 contribution1 helpful vote
4.0 of 5 bubbles
"The hotel is not in the city centre"
Read full review
Escape34434112807 wrote a tip Mar 2024
3 contributions
5.0 of 5 bubbles
"Try to speak softly and nicely with big smile to the front desk they will definitely help you if it is within their capability. "
Read full review
Not the right property for you?
There are more places to choose from in the Macau area.
PRICE RANGE
AU$172 - AU$260 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1,350
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

GRAND LISBOA PALACE (AU$172): 2024 Prices & Reviews (Macau, China) - Photos of Resort - Tripadvisor

Frequently Asked Questions about Grand Lisboa Palace
Which popular attractions are close to Grand Lisboa Palace?
Nearby attractions include Skycab Cable Car (Wynn Palace) (0.4 km), Wing Lei Bar (0.3 km), and Ny8 New Yaohan (grand Lisboa Palace) (0.2 km).
What are some of the property amenities at Grand Lisboa Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Lisboa Palace?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Grand Lisboa Palace?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Lisboa Palace?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Grand Lisboa Palace?
Conveniently located restaurants include SW Steakhouse - Wynn Palace, Fontana, and Five Foot Road.
Are there opportunities to exercise at Grand Lisboa Palace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Lisboa Palace have airport transportation?
Yes, Grand Lisboa Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Lisboa Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Lisboa Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Lisboa Palace?
The staff speaks multiple languages, including English and Chinese.
All Macau HotelsMacau Hotel DealsLast Minute Hotels in MacauHotels near Grand Lisboa Palace
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesRental Cars