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05/11/2017 06/11/2017
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    Hotel Okura Macau

    Avenida Marginal Flor de Lotus, Cotai, Macau, China
    Save
    Lowest prices for your stay
    5 Nov. 6 Nov.
     10 people are viewing this hotel
    USD 275*
    USD 153*
    SAVE USD 122
    USD 243*
    USD 272*
    Traveller (1230)
    Room & Suite (418)
    Dining (101)
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “superior suite” (47 reviews)
    “japanese style” (26 reviews)
    “japanese hotel” (11 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Swimup Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Shuttle Bus Service
    Casino
    5.0 Star Hotel
    All hotel details
    Deals
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 153
      View Deal
    • Check booking site for details
      USD 243
      View Deal
    • Check booking site for details
      USD 272
      View Deal
    View all 28 deals
    Write a Review
    Reviews (1,610)
    Traveller rating
    Traveller type
    Time of year
    Language
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    1 - 5 of 838 reviews

    Reviewed 1 week ago

    幾日前同先生再次入住大倉酒店補祝生日及紀念日。不得不再點名多謝Mancy Yuan(Reservation Agent)及Cici Xu(Senoir Guest Relations Officer)呢2位萬分貼心既員工。首先由Mancy幫我預訂房間,連同Cici既所有安排,包括room decotaions, birthday cake, birthday and anniversary card, champagne and red wine, 特別要多謝既係提供左room upgrade(由尊尚豪華套房升級為皇室套房)比我地. 隨後到check in時,Cici仲專程落黎帶我地上房,亦係幾年來第可次同Cici見面。呢種貼心,窩心既服務, 我未係其他酒店感受過。入到房間,見到Cici親手為我地佈置既所有, 加上Cici發現我感冒, 專程走去拎檸檬同蜜糖比我, 仲幫我煲定熱水。 即時再次感受到佢地酒店係幾重視入住既客人。到check out, Cici亦有專程黎同我地say goodbye. 希望我地下次再黎,會有機會再見面。Thank you so much.More

    Thank sin nei c
    Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 1 week ago
    Google Translation

    尊敬的sin nei c, 衷心感...More

    Reviewed 1 week ago via mobile

    This hotel is absolutely stunning! The room was beautiful and with very modern amenities. We were given a free bottle of Chardonnay on ice to enjoy in our room which was very kind. The aqua deck is fantastic! Lazy river, beaches and slides to be...More

    Thank EmmaLouise L
    Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 1 week ago

    Dear EmmaLouise L, Thank you very much for staying with Hotel Okura Macau. It was our pleasure to provide the warmth Japanese hospitality to you and know that you had a comfortable stay during this trip. We are glad to know that our hotel and...More

    Reviewed 2 weeks ago via mobile

    Pre-Arrival: - Prompt response to my inquiries on room preferences (e.g. non smoking room) During Arrival: - Prompt and friendly services during check in. Room Comments: - Though the room was on a non-smoking floor, there was a clear and distinct smell of someone smoked...More

    Thank Roger W
    Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 2 weeks ago

    Dear Roger W, Thank you for taking time to post your review regarding to the recent stay at Hotel Okura Macau. We take pride in providing exceptional service, thank for acknowledging our devoted efforts. By knowing your room preference in advanced, it is our pleasure...More

    Reviewed 3 weeks ago

    After having spent one week's hard work, the best solution was to take a day off in the best hotel at one's choice. Arrived around 1 pm and was warmly received by the reception staff. As usual Japanese tea was served whilst undergoing registration and...More

    Thank Ben172211
    Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 3 weeks ago

    Dear Ben172211, We are really glad to have such loyalty guest who keep visiting us from time to time and spending such precious time on sharing fabulous comment at TripAdvisor. We truly believe that the best way to relax after working hard is to have...More

    Reviewed 4 weeks ago via mobile

    2weeks ago, I stayed 1night in Okura Macau. During night time, I called to In room dining to preorder breakfast, 1 set breakfast and 1 ALK, and 08:50hrs was the delivery time that I requested for, however, there is no one come to our room...More

    1  Thank kamtengn
    Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 4 weeks ago

    Dear kamtengn, Thank you for taking precious time to write us the feedback about your recent experience on Tripadvisor. We regret to know that the breakfast you ordered was not delivered to the room on time. It was indeed a disappointing experience below our service...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • USD 146 - USD 507 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Macau
    • #4 Romantic Hotel in Macau
    • #6 Casino Hotel in Macau
    • #7 Family Hotel in Macau
    • #10 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 488
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Ctrip TA, Orange Marketing Services, Japan Co., Ltd., Priceline and TripOnline SA so you can book your Hotel Okura Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    Add Photo Photos
    Traveller (1230)
    Room & Suite (418)
    Dining (101)
    Pool & Beach (62)
    Hotel & Grounds (745)
    Bathroom (146)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
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    7,203 reviews
    .86 km away
     
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    5,444 reviews
    1.33 km away
     
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    2,591 reviews
    .14 km away
     
    Conrad Macao Cotai Central
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    1.06 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    shorougsoby
    13 July 2017|
    AnswerShow all 4 answers
    Response from Pauline C | Reviewed this property |
    I am not sure but I stayed at suit which always has two toilets, one bathroom and one big bed !
    0
    Votes
    Marc G
    8 June 2017|
    AnswerShow all 3 answers
    Response from cecil h | Reviewed this property |
    I think it was 10 pm
    0
    Votes
    puath2000
    24 April 2017|
    AnswerShow all 2 answers
    Response from OkuraMacau | Property representative |
    Dear puath2000, Thank you very much for your enquiry. Free shuttle bus service is provided between Galaxy Macau and Macau international airport. Please visit the schedule on our official website or Galaxy Macau... More
    1
    Vote
    Room Tips
    "Best to purchase a package for the stay."
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    "the best for us was the view to the pool"
    Read review
    "the garden view is better than the city view"
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    "The best rooms are on the high floors"
    Read review
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