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Galaxy Hotel

2,744 reviews
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Traveller (2700)
Room & Suite (791)
Storyboard
Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“wave pool”(288 reviews)
“diamond lobby”(29 reviews)
“crystal lobby”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Galaxy Hotel
Hotel packages
Contact Info
Name/address in local language
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,744)Write a Review
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1 - 5 of 1,783 reviews
Reviewed 2 days ago

Simply put, we loved our stay. Pros * the effortless and warm check-in, with quick bag storage (and ditto on the check-out). Can't say enough about the friendly and attentive staff. * huge room on a high floor (31/F - there's no such thing as...More

Thank MicheleBelle
Hotel's Favourite
Reviewed 23 May 2017

This hotel is very classy, staffs are very friendly and professional and the amenities offered are top notch. It's definitely a masterpiece by the Galaxy Group. It's a ten out of ten ratings. High class gaming facilities with undisputed world-class dining restaurants. I absolutely love...More

4  Thank Danny T
Response from Galaxy Macau Q A, Manager at Galaxy HotelResponded 25 May 2017

Dear Danny T, Thank you for your feedback. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back in the near future. Best Regards, Nathan Yu Quality Assurance Manager

Reviewed 1 week ago via mobile

Yes there are free shuttles but the bus stops were not close enough to me. Yes 1 day free bar is good but not enough for 3 day stay. I could not find CVS in the Galaxy. Yes there are many restaurants and fashion shops...More

Thank Julie1266
Response from Galaxy Macau Q A, Manager at Galaxy HotelResponded 1 week ago

Dear Julie1266, Thank you for taking time to share your valuable feedback with us. We are glad to read that you enjoyed your stay with us at Galaxy Macau. We appreciate any feedback that will offer us the opportunity to improve and hope we get...More

Reviewed 1 week ago

Some hotels offer wonderful services--- but the Galaxy does that AND wants to "ASTOUND YOU"!! For instance--- who has a huge, "Wave Pool" on its roof-- no one has anything like it!! The main floor has the "Diamond Lounge"--- and I wondered what all that...More

Thank smdoctoroff
Response from Galaxy Macau Q A, Manager at Galaxy HotelResponded 1 week ago

Dear smdoctoroff, Thank you for your valuable feedback and we are delighted to have you staying with us at Galaxy Macau. We are so glad to see that you enjoyed our grand resort deck and had an overall wonderful stay with us. We can't wait...More

Reviewed 1 week ago via mobile

As we were visiting Galaxy, two young ladies approached us and greeted us a Happy Valentine’s Day. We were looking for a restaurant to dine in to celebrate the heart’s day. Unique and Karen recommended Terraza. Coco added more information about the direction and opening...More

1  Thank yunus11
Response from Galaxy Macau Q A, Manager at Galaxy HotelResponded 1 week ago

Dear yunus11, Thank you for choosing Galaxy Hotel to celebrate the special day with us. We are so happy that you have enjoyed your meal in our restaurant and we can't wait to welcome you back again for celebrate other special days! Best Regards, Cherry...More

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123456357
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 150 - USD 514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Casino Hotel in Macau
#5 Business Hotel in Macau
#7 Spa Hotel in Macau
#9 Family Hotel in Macau
#9 Romantic Hotel in Macau
#9 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 150 - USD 514 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Macau
#5 Casino Hotel in Macau
#5 Business Hotel in Macau
#7 Spa Hotel in Macau
#9 Family Hotel in Macau
#9 Romantic Hotel in Macau
#9 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2700)
Room & Suite (791)
Pool & Beach (244)
Dining (99)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Greg P
25 November 2017|
AnswerShow all 3 answers
Response from Galaxy Macau Q A | Property representative |
Dear guest, Kindly check on our company website. We have different room packages available and you may contact us via the website to ask for more information or to make a reservation. Thanks, Nathan Yu Quality Assurance... More
1
Vote
davidandnell
31 October 2017|
AnswerShow all 2 answers
Response from Galaxy Macau Q A | Property representative |
Dear guest, Galaxy does not have this facility but please check out our hotel partner JW Marriott in the same property. JW Kids Club Available hours: 9:30AM–9:30PM Phone: +853 8886 6888 Best regards, Nathan Yu Quality... More
0
Votes
prashant t
27 October 2017|
Answer
Response from Galaxy Macau Q A | Property representative |
Dear guest, We usually schedule our maintenance projects during the Winter like the previous year between Dec 1st - Feb 28. You may also check on our brand website for the latest update. Thanks, Nathan Yu Quality Assurance... More
0
Votes
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12345626
Room Tips
"We had a city view, which was nice, but a view of the extensive pool area would be brilliant"
Read review
"Wave pool view"
Read review
"We were on the higher floors no noise at all."
Read review
"Rooms on the upper floors offer views of the several pools."
Read review
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