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Banyan Tree Macau

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Avenida Marginal Flor de Lotus, Macau Macau China
Lowest prices for your stay
Hotels.com
Booking.com
USD 609
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Free cancellation until 06/07/21
Agoda.com
USD 521
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Free cancellation until 06/07/21
Expedia.comUSD 609
Prestigia.comUSD 696
TravelocityUSD 609
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1296)
Room & Suite (1018)
Dining (71)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#14 of 124 hotels in Macau
Location
Cleanliness
Service
Value
Travellers' Choice
Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Water park
Kids stay free
Babysitting
Wifi
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Concierge
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Charming
Languages Spoken
Chinese
1502Reviews18Q+A100Room tips
Traveller rating
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  • 21
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Popular mentions
bluelotus22 wrote a review Nov 2020
Macau, China17 contributions10 helpful votes
Despite actually living in Macau for the past 10 years and experiencing staycations in many hotels here, I can say that none of them equalled or topped my family’s experience in Maldives and Cambodia — this was my belief until I experienced staying in Banyan Tree Macau. The ambience is very nice, it’s like a giant spa with the scent, decors and furnitures. My son who loves the water so much enjoyed the en-suite relaxation pool. I have been raving to my husband until now that I didn’t expect the kind of customer service we had at Banyan Tree. It is not typical of Macau. The front desk staff Fred was really efficient, kind and treated my son like a little VIP (we checked-in for my son’s birthday). The Housekeeping staff (Mika, Shernan, Aljohn, Mel, literally every single one who were on duty during our stay) were also very helpful and polite. Just the way our room was prepared each time we want back in was very thoughtful and careful. I wasn’t able to get their names but I really felt they were sincere and small talk wasn’t forced. The breakfast was very underwhelming with not a lot of options but my son had a memorable interaction with one of the male waiters who served our coffee which we will be talking about until he is older so that was still a win in that sense. Grand Resort Deck staff Chris was exceptional in his interaction with us especially my kids and gave great recommendations about the food. Overall it had been a very great stay — customer service was a breath of fresh air and ambience was truly relaxing. We will come back for sure!
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Date of stay: November 2020Trip type: Travelled with family
2 Helpful votes
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Foodiecl wrote a review Oct 2020
36 contributions34 helpful votes
Only a special thing of banyan tree: the room is big and pricey but not special. The in-room service is not outstanding as 5 stars hotel. Besides, I still can see some water stains on the marble floor and some dust gather in the corners of the room.
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Date of stay: October 2020Trip type: Travelled with friends
2 Helpful votes
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Tiago Miranda wrote a review Oct 2020
Macau, China39 contributions7 helpful votes
+1
This is (without a doubt) one of the best hotels in Macau. The architecture is really impressive and no details were left aside. The halls in the room levels makes it feel like you are permanently in a luxury spa and the housekeeping staff are very helpful. I stayed in the “signature pool” room and I can only tell you it was one of the best hotel experiences I’ve ever had. The living room is huge, enough to receive guests for dinner. Also, the room and the bathroom are very big, all with luxury facilities. Truly amazing! Cons: the breakfast was disappointing. After arriving this wonderland I could only imagine a great buffet with lots of variety, different kinds of cheese, waffles, etc - but that was not the case. Lastly, I must say banyan tree has one of the most impressive spas I’ve ever seen. Expensive, but you won’t forget it.
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Date of stay: September 2020
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Response from Karmen Chan, Guest Services / Front Office at Banyan Tree Macau
Responded 6 Oct 2020
Dear Valuable Guest, Thank you for staying with us and for taking the time to send us your feedback, I am delighted to learn that you had an enjoyable stay and we look forward to your return and to providing you another memorable experience from the Banyan Tree. Once again, thank you for choosing the hospitality of Banyan Tree Macau and we hope to be welcome you back in the not too distant future. Yours sincerely Miranda Lei Front Office Manager
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Cath wrote a review Sep 2020
2 contributions1 helpful vote
We stayed in Banyan Tree for my friend’s birthday celebration. The room was elegant, the service was great as well. The best part of our experience was when we went to the resort deck and in the Cabana. We really had fun and the staff was so accommodating especially Omar who assisted us as if we are VIP. He made sure that we will enjoy our experience in the resort. Its like we had a pool party, We will sure go back and recommend the hotel to my family and friends outside Macau Kudos!
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Date of stay: August 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Karmen Chan, Guest Services / Front Office at Banyan Tree Macau
Responded 12 Sep 2020
Dear Valuable Guest, Thank you for taking the time to send us your feedback, which I have shared with the entire team. Your comments form an integral part of our service evaluation process, and help us ascertain areas for immediate improvement as well as future product development. I am delighted to learn that you had an enjoyable stay and thank you for your commendation of Omar's service which I have shared with him, and we were pleased to read of the impact their attitude for service had on your Banyan Tree experience. We look forward to your return and to providing you another memorable experience from the Banyan Tree. Yours sincerely, Miranda Lei Front Office Manager
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@2028 wrote a review Aug 2020
Macau, China5 contributions
Again as expected, lovely day with my family. Looking forward for our next stay. Thank you for the amazing service and experience. The staff are very friendly and helpful. Great offer too! perfect time to enjoy while we can’t travel. Recommend and worth to stay.
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Date of stay: July 2020Trip type: Travelled with friends
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Response from Karmen Chan, Guest Services / Front Office at Banyan Tree Macau
Responded 31 Aug 2020
Dear Valuable Guest, Thank you for staying with us and for taking the time to send us your feedback, I am delighted to learn that you had an enjoyable stay and we look forward to your return and to providing you another memorable experience from the Banyan Tree. Once again, thank you for choosing the hospitality of Banyan Tree Macau and we hope to be welcome you back in the not too distant future. Yours sincerely Miranda Lei Front Office Manager
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PRICE RANGE
USD 334 - USD 655 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banyan tree macau hotel macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
256
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Frequently Asked Questions about Banyan Tree Macau
Which popular attractions are close to Banyan Tree Macau?
Nearby attractions include The Broadway (0.3 km), Museum of Taipa and Coloane History (0.5 km), and Macau Matsu (0.5 km).
What are some of the property amenities at Banyan Tree Macau?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Banyan Tree Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Banyan Tree Macau?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Banyan Tree Macau?
Conveniently located restaurants include The Ritz-Carlton Bar & Lounge, Urban Kitchen, and The Ritz-Carlton Cafe.
Are there opportunities to exercise at Banyan Tree Macau?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Banyan Tree Macau have an airport shuttle?
Yes, Banyan Tree Macau offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Banyan Tree Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does Banyan Tree Macau offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Banyan Tree Macau?
Many travellers enjoy visiting Our Lady of Penha (4.2 km), Mandarin's House (4.8 km), and Ruins of St. Paul's (5.6 km).
Does Banyan Tree Macau have any great views?
Yes, guests often enjoy the park view available here.