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Crown Towers at City of Dreams

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122 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Reviewed 9 January 2016 via mobile

Great treatments with a variety offered- mani, pedi, upper body massages, haircut and styling. I had a scalp massage and haircut by Sky. He's great, super precise and detailed! The environment is a lovely large private room that can fit over 15 girls comfortably! Highly recommend it.

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Helpful?
1Thank Senyum
CrownTowersMacau, Senior Spa Manager at Crown Towers at City of Dreams, responded to this review

Dear Senyum, We are pleased to learn that you had a wonderful bachelorette party with us. I am delighted to learn my tailor-made programs/treatments had satisfactory met all your discerning expectations on that special and memorable occasion. Apart from various expanded Salon services, we also offer personalized Spa treatments using Espa products from UK. Facilities-wise, we have 8 treatment rooms...

Hong Kong, China
Reviewed 12 December 2015

Great Hotel , very plush , 5 star luxury, great fantastic comfortable beds, very nice decor throughout the Hotel and Christmas Trees look great at this time of year. Breakfast on the 25th Floor was quite and comfortable , service was exceptional standard indeed. Overall this hotel scores very high in my opinion. The Spa area is also very good....

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Helpful?
Thank wizardj007
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Wizardj007, We are truly honored to receive your positive feedback and we are delighted to read that you had a memorable experience this weekend with us at Crown Towers Macau. Thank you for your generous compliments on our amenities, hotel ambience and facilities. Your comments serve as our motivation to continue to strive our utmost in delivering our...

Melbourne, Australia
Reviewed 11 December 2015

A luxurious place to stay. I love Crown Towers in Melbourne but this was even better. The staff were extremely helpful and went to great lengths to ensure we enjoyed our stay. Shuttle bus from the ferry terminal drops you right at the door. Only down side, not quite as convenient on the return trip.

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Helpful?
2Thank Margaret D
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Margaret D, Thank you very much for taking time to share your review following your recent stay at Crown Towers Macau. We appreciate your continuous support to Crown Towers, not only in Melbourne but also our overseas property in Macau. Crown Towers aims to provide luxury and personalized service to all our guests and we are most delighted...

Indonesia
Reviewed 18 November 2015

We stayed for 2 night in nov 2015. Arrived hotel from airport after Taking ferry to Taipa. Try to check in around 6pm and waited for 15 minutes for the room to get ready. I guess they provide very late check out. The casinos were a bit quiet that time and there were lots of private vip room as li...

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Helpful?
Thank Y-Komar
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Y-Komar, Thank you for taking the time to give us your comments on your recent visit to the Crown Towers Macau. First of all, please allow me to apologize for the inconvenience you experienced upon check in. Letting our guest to wait for check in in the evening is definitely not our usual standard, appreciate if you could...

Hong Kong, China
Reviewed 29 September 2015

We have been Macau many times but this is the first time we stayed at Crown Hotel and impressed. The lobby was not crowded, the room very clean and big enough as well as well equipped. Love the spa area! All the staffs were friendly & helpful, especially the staff at reception were courteous and attentive.

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Helpful?
Thank Irene C
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Irene C, Thank you for sharing such a positive review of your recent visit to the Crown Towers Macau. We are truly delighted to read that your first stay with us was enjoyable, also our warm hospitality and hardware have impressed you. Our personalized, attentive and friendly service is indeed what we aim to provide to every valued guest...

Mumbai (Bombay), India
Reviewed 24 September 2015

City of Dreams is right opposite to the Venetian and a popular destination as it offers premium entertainment show House of Dancing Water. It is amongst the top luxury hotels offering different entertainment options.

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Helpful?
Thank Cool_Hitz
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Cool_Hitz Thank you for taking the time to give us your comments on your visit to the Crown Towers Macau in May. We are pleased to read that you were delighted with the comfort of our luxurious room and service, as well as our hotel location. For our entertainment options, we also offer a sensual cabaret show performs by...

HKG
Reviewed 3 May 2015 via mobile

It turn out the city of dreams having a new hotel construction next to the crown, the noise is loud, non-stop and so annoying. They don't even notify the guest when we arrive. What a Forbes 5 star standard!!!

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Helpful?
Thank sistermaj
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Sistermaj, Thank you very much for staying at Crown Towers! First off, please accept my profound apologies for the noise disturbance during your visit. We are currently upgrading our shopping arcade, as well as expecting a new hotel project in the premises; thus noise from the sites may travel to some of our guest rooms. I am terribly sorry...

Melbourne, Australia
Reviewed 29 March 2015

We loved our stay here. The staff were fantastic and very attentive. It was my husband's birthday and the staff surprised us with a delicious chocolate cake and candles. The room was outstanding, we couldn't have been happier. We would definitely recommend this hotel.

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Helpful?
1Thank Denise A
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Denise A, Thank you for choosing Crown Towers Macau to celebrate your husband’s birthday! We are delighted to read that you have enjoyed this special occasion with the amenities we prepared for you. Apart from the view and comfortable room, our goal is to create a memorable experience for our guests with the personalized and attentive service provided by...

Reviewed 27 March 2015

The suite was too amazing that I did not felt like leaving the room at all. It comes with an amazing butler service too. It has everything you need and looks after all your day to day requirements. I was asked to select my brand preference of luxury toiletries and what fruits would I like to have? Both the room...

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Helpful?
4Thank Sugarhitz
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Sugarhitz, Thank you for giving us the opportunity to deliver the Crown Towers butler experience to you during your stay in our luxurious suite. We are delighted to read that our personalized service from our butler team has created an unforgettable stay for you; from the choice of luxury toiletries and preferred fruits upon arrival, to the well-designed ensuite...

Reviewed 22 March 2015

We had a wonderful stay at the Crown Towers. The staff was extremely nice and helped us plan a day of sightseeing. The room was very nice and we had a great view of the Venetian. I would recommend the package with the water show. We had a great time in Macau.

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Helpful?
1Thank Kitkat417
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Kitkat417, Thank you very much for taking time to share your review following your recent stay at Crown Towers Macau. We are pleased to learn that you had a wonderful stay with us. We strive to provide excellent service and product to all our valued guest at Crown Towers, we appreciate your recognition on this effort especially to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover unrivalled service, luxury and opulenceOne of the most prestigious luxury hotels in Macau, Crown Towers features 33 luxurious villas out of a total of 290 guest rooms, offering an exclusive experience for those seeking refinement in every aspect of their stay. Standing at the gateway to Cotai, Crown Towers provides stylish accommodation and plays home to The Art of the City collection which highlights Asia’s vibrant contemporary arts scene. ... more   less 

Additional Information about Crown Towers at City of Dreams

Address: Estrada do Istmo, Macau, China
Region: China > Macau
Price Range: $377 - $988 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Towers at City of Dreams 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Crown Towers At City Of Dreams Hotel Macau
Hotel Style:
#18 Romantic Hotel in Macau
#31 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Crown Towers at City of Dreams staff and other travellers.
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Dongguan, China

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Questions? Get answers from Crown Towers at City of Dreams staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the Ayurvedic treatment. The only Spa in Macau offering it”
 of 5 bubbles popconnie, 28 Nov 2016 | Read review
“Better views for those facing the newly opened Parisian hotel.”
 of 5 bubbles OrlandoC900, 6 Oct 2016 | Read review
“Corner suites are lovely and spacious”
 of 5 bubbles AnikaLaubscher, 14 Jul 2016 | Read review
“Depends on whether you wish to be dazzled by lights or whether you want water views. One can always make requests for either.”
 of 5 bubbles GraceS855, 5 May 2016 | Read review
“Go for high floor , Beds are very comfortable, service is great.”
 of 5 bubbles wizardj007, 12 Dec 2015 | Read review
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