Nüwa - City Of Dreams
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Nüwa - City Of Dreams

Traveller (449)
Specious room
Room & Suite (96)
Dining (14)

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About

5.0
#3 of 116 hotels in Macau
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Nüwa showcases Asia's traditional aesthetics from a whole-new perspective, celebrating its Eastern cultural legacy with a sophisticated blend of vintage and modern luxury. Inside this exquisite setting, you can embark upon a unique, delightful journey, accompanied by absolute comfort and bespoke hospitality. Inspired by the eponymous heroine from Chinese mythology, Nüwa pays tribute to Asia's vibrant culture, fusing traditional aesthetics and contemporary art into the ultimate quintessence of East and West. Nüwa offers around 300 elegant accommodations, including 33 luxurious villas, each featuring the hotel's acclaimed hospitality and personalised service to make your stay extraordinary. Experience true culinary artistry at the Michelin three-starred Cantonese restaurant Jade Dragon as you enjoy masterful dishes created with fresh ingredients from around the globe. At the lobby lounge Lan, you can relax and unwind for a drink with your loved ones. Inspired by the legend of the five-coloured stones, Nüwa Spa offers treatments based on the Five-Element framework to nourish your body and spirit, evoking a healthy glow inside and out.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Nightclub / DJ
Children's television networks
Valet parking
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English, Chinese, Filipino

Location

Estrada do Istmo, Macau 999078 China
Name/address in local language
660Reviews1Q+A32Room tips

Reviews
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Detailed Reviews
Barry wrote a review Oct 2022
Macau, China
5.0 of 5 bubbles
I stayed at the hotel for my birthday. It was the best birthday I’ve ever experienced at a hotel. The checkin process was a breeze and the staff were all so professional. All the hotel facilities and access times were explained well. I was given a professional and detailed explanation of the room features. The bed is one of the most comfortable I’ve ever slept in and the pillows and beddings just put me to sleep so quickly. As it was my birthday, the room was decorated with pictures, balloons, candles and many other features. Several amenities were provided. The toiletries were excellent and the housekeeping service was top notch. I almost felt as if this hotel could just anticipate all my needs without necessitating any requests. I went to the gym, the spa, and the outdoor pool and hot tub. The cleanliness of the hotel is way above the standards in other comparable hotels. Whenever I approached any counters the staff immediately greeted me and assisted me. Staff in this hotel must have received exceptional training as I’ve never experienced such professionalism. Every interaction left me feeling like a VIP. I have to say I’m a person that sometimes is not so easy to please but I really find myself struggling to find any suggestions. All I can say is keep doing what you’re doing and I hope that I have a chance to come back soon.
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Review collected in partnership with this hotel
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Other at Nüwa - City Of Dreams
Responded 2 Dec 2022
Dear OscarBarry, Happy Birthday! Thank you so much for sharing your delightful stay experiences with us. We are absolutely delighted to read that our genuine hospitality, hotel facilities, in-room amenities have exceeded your expectation. We will definitely share your compliments with our team members. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exploration377417 wrote a review Feb 2024
Tangerang, Indonesia
5.0 of 5 bubbles
Personalized, attentive service from all the staff from the moment we stepped into the reception until we checked out to head back to HK. Staff were always ready to answer questions, help us out figure out our itinerary, call taxis for us, carry our bags. Before we slept, Arvin made sure that our beds and room, down to tiny details were perfect and smelling oh so good! Joseph and Rose were always ready to answer our questions and were proactive in meeting our needs. Leo, Daniel and Joseph made sure the hotel felt like home to us by greeting us with ready smiles and bidding us goodbye before we left. This is a hotel that will definitely feel like home to me and my family!
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Guest Services / Front Office at Nüwa - City Of Dreams
Responded 14 Feb 2024
Dear Exploration377417, Thank you so much for sharing your memorable staying experiences with us. We are absolutely delighted to read that our genuine hospitality have exceeded your expectation. We will definitely share your compliments with our team members, especially to Arvin, Joseph, Rose, Leo and Daniel. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back in the near future. Yours sincerely, Suzanne Chan Manager, Service Quality Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vacation58321060499 wrote a review Dec 2023
5.0 of 5 bubbles
The rooms are nice and roomy. There’s turndown service which was thoughtful. Service was excellent, with special mention of Angel at front office who shared food delivery apps and bbt recommendations when asked. Jack and Jason from the Concierge were equally helpful. Jack went out of his way to share local food and sights recommendations which we appreciated. My child left his plushie in the room upon check out and Jason, who remembers us by our names and addresses us each time he sees us at the lobby, assisted to safekeep the item till we were ready to collect it the next day. Highly recommended hotel for their level of dedicated service!
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Date of stay: November 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Over the counter medicine are highly priced compared to where I’m from, thus do bring along in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Other at Nüwa - City Of Dreams
Responded 15 Jan 2024
Dear Vacation58321060499, Thank you so much for sharing your amazing stay experiences with us. We are absolutely delighted to read that our nice room, genuine hospitality, hotel facilities, in-room amenities have exceeded your expectation. We will definitely share your compliments with our team members, especially to Angel, Jack and Jason. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back in the near future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Glen T wrote a review Feb 2024
San Diego
5.0 of 5 bubbles
The hotel room was very modern and luxurious. I really enjoyed my stay. The best part of the room as the Toto Toilet. Ha Ha.

Leo, the attendant was the best. He was so courteous and remembered my name and that of my friend even though she was staying in another hotel. He was very attentive to my needs and even remembered my room when my friend had left her glasses down in the lobby!

Overall the service and the room was amazing!
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Guest Services / Front Office at Nüwa - City Of Dreams
Responded 5 Feb 2024
Dear 323glent, Thank you so much for sharing your enjoyable staying experiences with us. We are absolutely delighted to read that our luxurious room, in-room facilities and genuine hospitality have exceeded your expectation. We will definitely share your compliments with our team members, especially to Leo. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back in the near future. Yours sincerely, Suzanne Chan Manager, Service Quality Hotel Operations
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jap S wrote a review Sept 2022
5.0 of 5 bubbles
We went there to Celebrate my fiancée’s birthday. Carol of fo was the one who helped us book the room and she was very nice and accommodating . She also allowed and toured us in the room and spa for us to check before making our booking reservation and we really appreciate that. Also kuddos to Jordan of FO who helped us to keep the cake and gift, and for arranging the set-up of our room before checking-in. To Eduardo also from front office who gave us a warm welcome from our arrival and for guiding us going up to our room. Also for Joseph of house keeping very accommodating. Kuddos to the team, all people we encounter during the were great!

Food from the in-room dining were great.

Spa and Sauna were remarkable ✨
Nice rooms, Cotai view was the best!
We had a great stay!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Other at Nüwa - City Of Dreams
Responded 27 Sept 2022
Dear Richjap, Thank you very much for sharing your very wonderful stay experiences with us. We are absolutely delighted to receive your compliments that our team has exceeded your expectations. All our team members are fully committed to provide the finest service to our fantastic guests just like you and your family. We will definitely keep up our fantastic work, your compliments greatly encourage and motivate us to strive even harder in providing beyond unspoken service to our valuable guests. Once again, we sincerely appreciate your recognition and compliments; we look so much forward to welcoming you back for another wonderful stay with us during your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kunal J wrote a review May 2024
Bengaluru, India
5.0 of 5 bubbles
What a fabulous hotel with breathtaking views. The hospitality is top notch. We were celebrating our 11th anniversary and NUWA did not leave a single stone unturned in making it our best anniversary till date. The staff is way too courteous, check in is smooth and well explained (Special mention to Tiffany) and the room is spic and span. It is tech-enabled and the toiletries/products are top notch. We ordered an iron to press our clothes and it came momentarily. The pool and jacuzzi is clean and the staff goes out of their way to make you feel comfortable. I forgot my hair band and the pool staff arranged one for me to tie my hair, in a jiffy. Infact one concierge staff escorted us back to the shuttle with our luggage and bid us goodbye. Highly recommended this stay to anyone visiting Macau.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Guest Services / Front Office at Nüwa - City Of Dreams
Responded 21 May 2024
Dear KunalJ709, Happy 11th Anniversary again! Thank you very much for choosing Nüwa to celebrate your anniversary as well as sharing your fabulous stay experiences with us. We are absolutely delighted to read that our breathtaking views, top notch hospitality, tech-enabled room and spotless facilities have exceeded your expectation. We will definitely share your compliments with our team members, especially to Tiffany. It is a great encouragement for our team members to strive for the best. Thank you for your recommendation. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back to celebrate your 12th anniversary soon. Yours sincerely, Suzanne Chan Manager, Service Quality Hotel Operations
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rax wrote a review May 2024
Cardiff, United Kingdom
5.0 of 5 bubbles
I would like to express my sincere appreciation for the exceptional service provided by Tiffany at the front desk of Nuwa Hotel. My boyfriend and I were visiting Macau for the first time, and Tiffany's friendly and welcoming attitude made our stay truly memorable. She was incredibly patient in introducing us to the hotel's facilities and providing detailed information about local attractions, which was immensely helpful given our unfamiliarity with the area.
Tiffany's enthusiasm and dedication to her work are unparalleled compared to any other hotel experiences we’ve had domestically. She personally escorted us to our room, explained the amenities, and even arranged for a room with a beautiful view, which my boyfriend particularly enjoyed. We are deeply grateful for Tiffany's warm hospitality and the remarkable service at Nuwa Hotel.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Guest Services / Front Office at Nüwa - City Of Dreams
Responded 23 May 2024
Dear Quest32730785463, Thank you very much for sharing your memorable stay experiences with us. We are absolutely delighted to read that our excellent hospitality has exceeded your expectation. We will definitely share your compliments with our team members, especially to Tiffany. It is a great encouragement for our team members to strive for the best. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back to Nüwa in the near future. Yours sincerely, Suzanne Chan Manager, Service Quality Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christabelle M wrote a review Apr 2024
5.0 of 5 bubbles
Me and my fiancée have been fortunate enough to travel together many hotel locations across the globe, Nuwa Macau is hands down the best hotel we have stayed at. You’re suddenly greeted by a luxurious entrance and the main lobby elegant decor. We recently celebrated my fiancée’s birthday and our engagement at this hotel and for both occasions the staff out did themselves offering complimentary room decorations, cakes and wines to make our special occasions the more memorable. Ms Man and her colleagues were very accommodating and helped us with all our queries in a timely fashion, they helped us with dinner reservations, transport reservations to Hong Kong, Disney land reservations, and also helped us with local itineraries. The views from the suite were breath taking especially during night time with lighting on the Eiffel Tower, Big Ben tower, Venetian Macao, the suite was cleaned twice per day once in the morning and a second time in the evening preparing for bedtime and it was beautifully scented. Everything about this hotel oozed class, a special thanks to the Philippine concierge gentleman Leonardo who always helped us whenever we needed any assistance and always conducted his work with a smile on his face and displayed great friendliness, highlighting how much he enjoyed his job and lastly a big thank you to Arvin, Joseph and Thomas from house keeping for the excellent work during the week. On our future trips to Macau, this beautiful hotel is the only choice. Highly recommend!!!!
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Guest Services / Front Office at Nüwa - City Of Dreams
Responded 9 Apr 2024
Dear Christabelle M, Thank you very much for taking to share your excellent stay experience with us! It's our great honor to have you and your fiancée to stay with us. We are very thrilled to hear that you like our hotel design and decoration as well as the views from our Suite and you are very satisfied with the service and arrangement such as the room decorations, cakes and wines, etc. provided by our team members. We will definitely share your compliment to all our team members, especially to Man, Leo, Arvin, Joseph and Thomas. It is an encouragement for all of us to continue to provide excellent service to all our valued guests. Thank you for recommending Nüwa and we look so much forward to seeing you and your fiancée again in the near future. Yours sincerely, Suzanne Chan Manager, Service Quality Hotel Operations
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BhavnaUsha wrote a review Jan 2024
Pune, India
5.0 of 5 bubbles
We stayed at The Nuva for New Year's Eve weekend. Amazing hotel in Macau. We had a Beautiful Room with a Panorama view of the Venetian, Four Seasons with the Londoner & Parisien in the background.
We had Delfin & Francis from Housekeeping making sure our stay was comfortable.
Nuva is part of the City of Dreams 'COD'.
Best is the restaurants off the walkways connecting Grand Hyatt & The Morphus. The staff are friendly & very helpful.
The rooms are spacious & the Bathrooms were extravagantly lavish. And you can go shopping jwith branded stores just 5 minutes from the Hotel through the walkway.
If you love to gamble at the casinos, just go throuh the walkways, signs show the way.
A Beautiful stay. Thank You Nuva
Regards
Bhavna Nandwani
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Just enjoy yourself
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Guest Services / Front Office at Nüwa - City Of Dreams
Responded 15 Jan 2024
Dear BhavnaUsha, Thank you so much for sharing your amazing stay experiences with us. We are absolutely delighted to read that our genuine hospitality, hotel facilities, in-room amenities have exceeded your expectation. We will definitely share your compliments with our team members. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back in the near future. Yours sincerely, Suzanne Chan Manager, Service Quality Hotel Operations
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SAF wrote a review Jan 2023
Hong Kong, China
5.0 of 5 bubbles
I have stayed at the Nuwa Suite (one of the hotel's top level specialty suites) and it has been a very enjoyable stay. The Nuwa Suite was very new, luxurious and well-appointed.

A stay at the Nuwa Suite comes with a dedicated butler. Special compliment should be given to my primary butler, CJ. He was well-mannered, well- trained, and eager to please. He assisted me with different errands throughout the stay in a professional manner. My night time butler, Steven, was also helpful. I am truly thankful for their butler service.
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Date of stay: January 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Other at Nüwa - City Of Dreams
Responded 15 Jan 2024
Dear Safari2839145, Thank you so much for sharing your excellent stay experiences with us. We are absolutely delighted to read that our luxurious room and genuine hospitality have exceeded your expectation. We will definitely share your compliments with our team members, especially to CJ and Steven. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back in the near future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashley P asked a question Jan 2015
Brussels, Belgium5 contributions
Hello, I wanted to know if any of your rooms include a jacuzzi bathtub? Ashley
Answer from Bertha Y
Hong Kong, China111 contributions39 helpful votes
I could only tell you no jacuzzi in standard or deluxe room.
Juang J wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Beautiful hotel "
Read full review
BhavnaUsha wrote a tip Jan 2024
Pune, India78 contributions6 helpful votes
5.0 of 5 bubbles
"Just enjoy yourself "
Read full review
Andr72 wrote a tip Dec 2023
Majorca, Spain52 contributions19 helpful votes
5.0 of 5 bubbles
"be prepared for too long checking"
Read full review
Vacation58321060499 wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Over the counter medicine are highly priced compared to where I’m from, thus do bring along in your luggage in case. "
Read full review
olo C wrote a tip Aug 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
"The hotel's sooooo popular, book as earlier as possible!!!!!!!! "
Read full review
Not the right property for you?
There are more places to choose from in the Macau area.
PRICE RANGE
AU$396 - AU$746 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
新濠天地皇冠, crown towers at city of dreams hotel macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
290
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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NÜWA - CITY OF DREAMS: 2024 Prices & Reviews (Macau, China) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Nüwa - City Of Dreams
Which popular attractions are close to Nüwa - City Of Dreams?
Nearby attractions include The House of Dancing Water (0.3 km), Skycab Cable Car (Wynn Palace) (0.5 km), and City of Dreams (0.1 km).
What are some of the property amenities at Nüwa - City Of Dreams?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Nüwa - City Of Dreams?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nüwa - City Of Dreams?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Nüwa - City Of Dreams?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Nüwa - City Of Dreams?
Conveniently located restaurants include Chiado Portuguese Restaurant, The Manor, and Crystal Jade La Mian Xiao Long Bao (The Londoner Macao).
Are there opportunities to exercise at Nüwa - City Of Dreams?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Nüwa - City Of Dreams have an airport shuttle?
Yes, Nüwa - City Of Dreams offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Nüwa - City Of Dreams have airport transportation?
Yes, Nüwa - City Of Dreams offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nüwa - City Of Dreams?
Yes, dry cleaning and laundry service are offered to guests.
Does Nüwa - City Of Dreams offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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