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Estrada do Istmo, Macau China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (258)
Room & Suite (70)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nüwa
Updated 03/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 125 hotels in Macau
Location
Cleanliness
Service
Value
Nüwa showcases Asia's traditional aesthetics from a whole-new perspective, celebrating its Eastern cultural legacy with a sophisticated blend of vintage and modern luxury. Inside this exquisite setting, you can embark upon a unique, delightful journey, accompanied by absolute comfort and bespoke hospitality. Inspired by the eponymous heroine from Chinese mythology, Nüwa pays tribute to Asia's vibrant culture, fusing traditional aesthetics and contemporary art into the ultimate quintessence of East and West. Nüwa offers around 300 elegant accommodations, including 33 luxurious villas, each featuring the hotel's acclaimed hospitality and personalised service to make your stay extraordinary. Experience true culinary artistry at the Michelin three-starred Cantonese restaurant Jade Dragon as you enjoy masterful dishes created with fresh ingredients from around the globe. At the lobby lounge Lan, you can relax and unwind for a drink with your loved ones. Inspired by the legend of the five-coloured stones, Nüwa Spa offers treatments based on the Five-Element framework to nourish your body and spirit, evoking a healthy glow inside and out.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Shuttle bus service
Conference facilities
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Butler service
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Trendy
Languages Spoken
Chinese
258Reviews1Q+A27Room tips
Traveller rating
  • 218
  • 29
  • 5
  • 2
  • 4
Time of year
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Popular mentions
Karen wrote a review June 2021
Macau, China33 contributions6 helpful votes
+1
My boyfriend and I have nothing but good (best! words for this lovely paradise. It is such an iconic destination to unwind, reenergize and relax. The lovely staff were so polite and attentive. The wet spa facilities are AMAZING! And the massage is one of the best I've ever had. EVER! Special thank to the nice guy, Nick! We'll definitely go back!
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Go there on weekdays because there's not much people.
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1 Helpful vote
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Response from Suzanne Chan, Other at Nüwa
Responded 30 June 2021
Dear kereinkeith, Thank you for sharing your luxurious spa experience with us. We are absolutely delighted to read that our genuine hospitality and spa facilities have offerings have exceeded your expectation. We certainly look forward to welcoming you back!
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srgdb33 wrote a review May 2021
Macau, China1 contribution
Nice hotel, newly renovated, nice swimming pool, nice staff. We had a good birthday stay. Personalized service, nice breakfast restaurant and staff. From the valet parking to the room, every one were nice ! Same around the hotel. The staff are very attentional to the guest.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Vivienne Lam, Owner at Nüwa
Responded 16 May 2021
Dear srgdb33, Thank you very much for sharing your very wonderful stay experiences with us. We are absolutely delighted to receive your compliments that our team has exceeded your expectations. All our team members are fully committed to provide the finest service to our fantastic guests just like you and your family. We will definitely keep up our fantastic work, your compliments greatly encourage and motivate us to strive even harder in providing beyond unspoken service to our valuable guests. Once again, we sincerely appreciate your recognition and compliments; we look so much forward to welcoming you back for another wonderful stay with us during your next visit.
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Campsay upon Crooked wrote a review Apr 2021
Orange Cove, California335 contributions26 helpful votes
+1
I knew that Nuwa is good, but I never thought that it is such good. Morpheus has already refreshed my definition of the best hotel in Macau, but Nuwa just refreshes it again. Once one opens the door of Nuwa, she can immediately feel a sense of calmness and peacefulness. It is just like entering a Disneyland with oriental design - the world suddenly becomes elegant after passing through the gate. The design of its rooms is unique and just so pretty. I think words are no longer sufficient to describe how beautiful things are: from its carpet to its wall, from its bathroom to its chair. I have never posted any photo on Tripadvisor, but I need to divert from this habit this time. The beauty of Nuwa rooms is already beyond what words can describe. However, what makes Nuwa unreachable by other top hotels in Macau is its service. The room I booked is just the most standard suite, but it brought me a huge surprise that even the bell person knew my name. From the moment I entered the hotel, I had been greeted by numerous staff - everyone so friendly and be to address me by my name. After the quickest check-in I have ever had, Ms. Man escorted me to my room and introduced the hotel and room amenities to me extremely friendly and patiently. Thank you so much, Man. You made the opening of my Nuwa stay perfect! Another surprise when I entered my room - the welcome tea tasted just so good! It is an art! After staying in the room for two hours, I realize that the TV had a minor defect. This issue is perfectly understandable since the hotel had just been reopened for less than one week, so I had no complaint at all; I just called the front desk to fix it. They treated this issue very seriously. They immediately came up to inspect the problem. Instead of fixing the problem right there (which many other top hotels in Macau do, which disturb the guest's stay), Ms. Vicky very quickly arranged me with another room. It surprised me that the new room is the Premium Suite with a Cotai view, the highest-end suite the hotel offered to the public. Ms. Vicky even took half an hour to inspect every detail of the new suite before escorting me there. She even personally guided me to use the facilities in the new room. I am genuinely astonished by how serious the Nuwa team treated guests' feedback, even when the guest was not making any complaint at all. Nuwa is truly a hotel with its own standard, and it sticks to it, even when the guests are already very satisfied. I highly respect this work ethic! Nuwa has a genuinely fantastic team; it is incredible to the extent that I asked Vicky how the hotel managed to recruit such a big group of amazing people. Such amazingness does not just stay at the front desk; the staff in housekeeping, concierge, Crystal Palace, and the engineering department - every member of the Nuwa team - were polite, friendly, and warm. For instance, when we left our room, the housekeeping persons would say thank you to us in a heartfelt manner for staying in Nuwa (it should be us saying thank you!). After helping us with the turndown service, the housekeeping lady would apologize for disturbing us (not at all!). The ladies at Crystal Palace would give me a cup of coffee when I left the breakfast, simply because I told them that I needed to deal with some documents after going back to my room. The chef would chat with us, like chatting with a friend, and told us what made a great omelet. Nuwa is beyond perfect, no matter whether we are looking at it at a macro scale or zooming at the details. I sincerely hope that Nuwa can keep up such fantastic work! I am confident that Nuwa will soon earn the fame of the best in town!
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Date of stay: April 2021
Value
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Response from Suzanne Chan, Other at Nüwa
Responded 8 Apr 2021
Dear BingX2643WF, Thank you very much for sharing your very wonderful stay experiences with us. We are absolutely delighted to receive your compliments that our team has continuously exceeded your expectations. All the outstanding team members are fully committed to provide the finest service to our fantastic guests just like you and your traveling partner. We will definitely keep up our fantastic work, your compliments greatly encourage and motivate us to strive even harder in providing beyond unspoken service to our valuable guests. Once again, we sincerely appreciate your recognition and compliments; we look so much forward to welcoming you back for another wonderful stay with us during your next visit.
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WPPZ wrote a review Dec 2019
Taiwan38 contributions18 helpful votes
Although this hotel is a bit hard to find...(cause once I entered the building, it’s very difficult to keep sense of direction), the deco in reception make people so peace and calm. The room service is so good that hotel provides dessert(cakes) and bottles of water every afternoon. Room size is big that we can open three suitcases on the ground and still have a lot of spaces to walk. Also, there are two wash sinks which we can finish a lot of things at the same time. Overall, this experience to stay in Numa is quite nice. The bed is big and pillow is so soft.
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Date of stay: November 2019Trip type: Travelled with family
1 Helpful vote
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Response from SuzanneChan, Manager at Nüwa
Responded 25 Dec 2019
Dear WangWW, Thank you for sharing your excellent stay experiences with us. We are absolutely delighted to read that our peaceful decoration in our lobby, genuine hospitality, spacious room, and comfortable bedding have offerings have exceeded your expectation. However, we are sorry to read that the signage of direction within City of Dreams complex was not helpful enough for you to find the location. We will share your constructive feedback with our Management Team for further consideration or improvement. We certainly look forward to welcoming you back for another excellent stay with us during your next visit in Macau.
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Michael_Kelley wrote a review Dec 2019
London, United Kingdom65 contributions74 helpful votes
Living in Hong Kong, I have been to Macau many times. This time, I decided to stay at the Nüwa Hotel for a mini staycation. I was pleasantly surprised with the incredibly attentive customer service, the hotel amenities, spa and fitness center. The hotel is also conveniently located in the heart of Macau. Great restaurants, too!! I would definitely stay here again.
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Date of stay: December 2019Trip type: Travelled as a couple
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Response from SuzanneChan, Manager at Nüwa
Responded 1 Dec 2019
Dear mek722018, Thank you for sharing your wonderful stay experiences with us. We are absolutely delighted to read that our genuine hospitality, hotel amenities, facilities and restaurants have exceeded your expectation. As Nüwa and City of Dreams are located in the prime location in Cotai Strip, indeed it provides a very convenience access for our guests to the Cotai areas as well as the tourist hotspots nearby. Once again, we sincerely appreciate your recognition and compliments; we look forward to welcoming you back in the near future.
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PRICE RANGE
USD 1,029 - USD 3,464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
新濠天地皇冠, crown towers at city of dreams hotel macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
290
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Frequently Asked Questions about Nüwa
Which popular attractions are close to Nüwa?
Nearby attractions include The House of Dancing Water (0.3 km), Skycab Cable Car (Wynn Palace) (0.5 km), and DreamWorks Experience at Cotai Strip Resorts (0.3 km).
What are some of the property amenities at Nüwa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Nüwa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nüwa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Nüwa?
Yes, free parking is available to guests.
What are some restaurants close to Nüwa?
Conveniently located restaurants include Chiado Portuguese Restaurant, The St. Regis Bar Macao, and The Manor.
Are there opportunities to exercise at Nüwa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Nüwa have an airport shuttle?
Yes, Nüwa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Nüwa have airport transportation?
Yes, Nüwa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nüwa?
Yes, dry cleaning and laundry service are offered to guests.
Does Nüwa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.