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Crown Towers at City of Dreams

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122 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Macau, China
Reviewed 1 week ago NEW

I completely enjoyed my treatment. The only Spa offering Ayurvedic treatment in Macau. Highly recommend Shirodhara spa package. No need to try in India....great!! Beside nice and high end facilities...very clean and luxury...

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Thank popconnie
Hong Kong, China
Reviewed 1 week ago via mobile

Such a happy trip in Macau. Excellent location, convenience where it's not as crowded as other hotels. Super nice view from my room. A lot of entertainments, shopping and good restaurants around. Club Cubic is fun and it's just a mins from Crown.

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Helpful?
Thank deon c
CrownTowersMacau, Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Deon C, Thank you for taking the time to review your stay with us. I am pleased to know that you enjoyed the nice view as well as other excitement provided. We hope we have the honor to be your preferred hotel in Macau and look forward to welcoming you back soon. Yours sincerely, Vivi Liu Front Services...

Hong Kong, China
Reviewed 7 October 2016

Macau is well-known for many well-designed hotels and this one is of no exception. Upon entering the hotel, you are truly attracted to the various exhibits inside. Moreover, inside the hotel room, you will find the facilities are all well-designed and placed to give you a feel of its elegance. Service-wise, the hotel staff are all very polite and pro-active...

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Helpful?
Thank Orlando C
CrownTowersMacau, Guest Relations Manager at Crown Towers at City of Dreams, responded to this review

Dear Orlando C Thank you for taking the time to give us your comments on your recent visit to the Crown Towers Macau. We are most elated to read that we have met with your finesse for the contemporary arts within our property right thru to the room with which you stayed in. Your comments are our motivation tool in...

Province of Ascoli Piceno, Italy
Reviewed 14 July 2016

I adored my stay, they make great food, the pool is big and beautiful, the staff are cool and it is also very private. The rooms are also beautifully decorated and the mini bar is fabulous. I loved the bamboo plants they had all around, it smelled lovely and natural. The complimentary water and lemonade at the pool was also...

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Helpful?
Thank AnikaLaubscher
CrownTowersMacau, Front Office Manager at Crown Towers at City of Dreams, responded to this review

Dear Anikalaubscher Thank you very much for taking time to share your complimentary reviews following your recent stay at Crown Towers Macau. We are most delighted to learn that you enjoyed our sincere hospitality. Our team strive to provide attentive personalized service and aims to exceed every guest’s expectations, thank you for your compliments on our team. Your feedback will...

London
Reviewed 13 July 2016

The City of Dreams is a vast casino and shopping complex in Macau with three (soon to be four) hotels, located along with several other casinos on reclaimed land accessed via a bridge from the main city of Macau (which is maybe ten minutes by inexpensive taxi). The Crown Towers is one of these hotels. It has a smart lobby...

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Helpful?
Thank Andy Hayler
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Hayler, Thank you for taking the time to give us your comments on your recent visit to Crown Towers at City of Dreams, Macau. We are pleased to read that our facilities and services had met your expectations. Your comments serve as our motivation to continue to strive our utmost in delivering our best attention to our discerning...

Ipswich, United Kingdom
Reviewed 1 July 2016 via mobile

This hotel is doing everything right, absolute luxury, exquisite experience from start to finish. Good choice of restaurants, casino is a nice touch, modern facilities, great staff. Not much I can say against it really. We ate at the Tasting Rooms and we're a little dissapointed as it promised so much but I would say this is the only issue...

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Helpful?
Thank SamC1664
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. SamC1664, Thank you for taking the time to give us your comments on your recent visit to the Crown Towers Macau. We are delighted to read that you have enjoyed your stay with us, as well as our Spa. We have taken note on your feedback with regards to the dining experience at our the Tasting Room, please...

Sydney, Australia
Reviewed 6 May 2016

At first, we booked the hotel because it was on the Cotai Strip, with easy access to virtually all the big shopping venues. We were pleasantly surprised to find that the rooms were really comfortable (we did not expect casino hotels to be this good). Bathrooms were big, amenities were of good quality, and the bathtub was a big square-shape...

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Helpful?
Thank Grace S
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Grace S, Thank you for taking time to give us your wonderful and detailed review on your recent visit at the Crown Towers Macau. We are most delighted to learn that you and your secretary have enjoyed the short vacation with us. Your kind commendations on how requests were handled by our front desk colleagues, room layout and...

Hong Kong, China
Reviewed 17 April 2016

Stayed one night to see House of Dancing Water. From the moment we arrived the staff was incredibly attentive. Special mention to Jessica, who made sure we had everything we needed. They even went to collect my tickets for the show that evening, saving me precious time. Room was huge, very nice. Comfortable beds. My only complaint was the room...

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Helpful?
Thank hkoperamama
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Hkoperamama, Thank you very much for taking time to share your review following your recent stay at Crown Towers Macau. We are most delighted to learn that you enjoyed our sincere hospitality. Our team strive to provide attentive personalized service and aims to exceed every guest’s expectations, thank you for your compliments on our team especially to Jessica. Your...

London, United Kingdom
Reviewed 17 March 2016

Comfortable hotel, huge beds, 5 stars all the way. Jacuzzi is very huge too. Clean and spacious room. Not sure about the price, rooms were all covered. Has all the general amenities. Convenient to go to the casino. If you have any special requests, by all means contact their receptionist and they are very helpful. They also provide magazines in...

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Helpful?
Thank Yvonne Y
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Yvonne Y, Thank you for taking the time to give us your comments on your recent visit to the Crown Towers Macau. Our goal is to exceed every one of our customer’s expectations and we are striving to create a home away from home for our discerning guest like yourself. Our team is thrilled to learn that they...

Reviewed 12 February 2016 via mobile

We got an early bird deal for two deluxe king rooms with 15% off through Agoda. Upon arrival we were informed that there were no non-smoking rooms available, as they had not received this specification from our Agoda booking. As none of our party were smokers, we weren't happy with this and, after pressing, the hotel staff were eventually able...

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Helpful?
Thank Hayley F
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Hayley F, Thank you for sharing your stay experience , we are glad to learn that your overall visit at Crown Towers was satisfactory despite the room allocation delay upon your arrival. Our team is always striving for continuous improvement through the valued comments from our guest like you, rest assured that we will work further with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover unrivalled service, luxury and opulenceOne of the most prestigious luxury hotels in Macau, Crown Towers features 33 luxurious villas out of a total of 290 guest rooms, offering an exclusive experience for those seeking refinement in every aspect of their stay. Standing at the gateway to Cotai, Crown Towers provides stylish accommodation and plays home to The Art of the City collection which highlights Asia’s vibrant contemporary arts scene. ... more   less 

Additional Information about Crown Towers at City of Dreams

Address: Estrada do Istmo, Macau, China
Region: China > Macau
Price Range: $377 - $981 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Towers at City of Dreams 5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Crown Towers At City Of Dreams Hotel Macau
Hotel Style:
#18 Romantic Hotel in Macau
#31 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Crown Towers at City of Dreams staff and other travellers.
1 question
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Dongguan, China

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Questions? Get answers from Crown Towers at City of Dreams staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the Ayurvedic treatment. The only Spa in Macau offering it”
 of 5 bubbles popconnie, 28 Nov 2016 | Read review
“Better views for those facing the newly opened Parisian hotel.”
 of 5 bubbles OrlandoC900, 6 Oct 2016 | Read review
“Corner suites are lovely and spacious”
 of 5 bubbles AnikaLaubscher, 14 Jul 2016 | Read review
“Depends on whether you wish to be dazzled by lights or whether you want water views. One can always make requests for either.”
 of 5 bubbles GraceS855, 5 May 2016 | Read review
“Go for high floor , Beds are very comfortable, service is great.”
 of 5 bubbles wizardj007, 12 Dec 2015 | Read review
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