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At Morpheus, ultra-luxury and innovation combine in the form of seven hundred and eighty futuristic guest rooms and suites, exquisitely designed by Remedios Studio of Hong Kong. Each of our one hundred and ninety suites has been outfitted with premium furnishings from the world’s leading designers and cutting-edge technology designed to enhance convenience and comfort.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Chinese, Filipino
Location
Estrada Do Istmo, Cotai, Macau 999078 China
Name/address in local language
Morpheus - City Of Dreams
1,129 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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For the first time in Macau, change hotels every day and experience and compare the services of different hotels. The first day at the Van Schip Hotel, clean and hygienic, check-in requires a deposit of AUD 1000, check-out requires a reception and refund of the deposit, the hotel room is clean, but the bathroom is not too soundproof, will be woken up in the middle of the night by the sound. The next day I stayed in Venice, the hotel was so big and lost several times. There are many people, and it's convenient to shop and eat. No deposit is required for check-in, you can check-out quickly and conveniently. On the third day of your stay in Shinchulu Morpeth, the hotel is very beautiful, you feel warm service as soon as you enter, the reception desk check-in also provides a welcome tea snack, the staff will lead guests into the room and introduce the facilities and services in the room. There is also evening service in the afternoon, and the waiter will come and ask if there is a service to clean and deliver two hand creams. The evening waiter also led me to the exhibition and open-air pool to further introduce the hotel's features and highlights. Help accompany the escort by elevator throughout the journey. Thank you very much for your review of Yana here. Thank you Luffy, for your kind service and for asking me about my service needs many times. Thanks to Amber, who led me into the room and gave me a detailed introduction to the facilities, service, her smile was warm and affectionate. Thanks to Sam Xie, who accompanied me to the hotel exhibition, open air pool and helped me find a location with invincible night views. There are also many unnamed service personnel who are warm, attentive and responsive to your needs and solve them for you. We are looking forward to welcoming you back again soon. The hotel is not only beautiful and techno-conscious, but more importantly they provide excellent service and make people feel at home. It is the best hotel in Macau for this trip!
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Date of stay: December 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I believe this is the best 5 star hotel in Macau. I’ve stayed in most of top tier hotels in Las Vegas(Aria, Wynn, Venetian, Caesars Palace, Bellagio, Cosmopolitan), but our experience at Morpheus exceeded all these Vegas hotels by far, in terms of service, amenities and hotel quality.
Service, service, service.
We arrived Morpheus from a redeye flight from LAX 10am in the morning. Initially there was some misunderstanding that caused delay in my check-in process. Vickie(Front Operations Manager) intervened and resolved our problem promptly. To apologize for the misunderstanding, Vickie was able to check us in 12 in the noon and extended our checkout to 4pm the next day.
During our stay, any ask for drinking water or clean towels is just a phone call and delivered within 10 minuets. I had in-room dining around 11:30PM, food quality was great, both delivery and cart removal were on-time.
We had brunch at 30th floor second morning, food and service are hands down amazing.
Upon departure, checkout process was very smooth; bell attendant came quickly and helped us with luggage. Called taxi for us.
Location is also great, it’s walking distance to Venetian, Parisian and Londoner.
I would highly highly recommend Morpheus to anyone looking for a luxury experience(especially if you care about service) in Macau.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Suzanne Chan, Guest Services / Front Office at Morpheus - City Of Dreams
Responded 28 May 2024
Dear stephensxu, Thank you very much for choosing Morpheus and we really appreciate you taking time to share your amazing hotel experience with us. It is our great honor to have you to stay with us and we are very thrilled to know that our genuine hospitality, amazing dining experience and our convenient location have left you a delightful impression during your stay. We are truly grateful for your encouraging comments and we have shared your compliment with our team members, especially to Vicky, we all are very excited. We look so much forward to welcoming you back for creating more Morpheus experiences in the near future. Yours sincerely, Suzanne Chan Manager, Service Quality Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The experience of staying at the hotel was truly unforgettable! The whole process was filled with excitement and freshness. Walking into the hotel lobby, the elegant decor and warm reception made me feel at home. Walking into the room made me feel attracted by the comfort. The bed was comfortable, well equipped, service several times a day, impressed by every cleaning staff in the room department and laundry waitress Cyndy Lisa moon. You were all very welcoming. ❤️... Like your service this time. Hope to see you again next time.
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Date of stay: October 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First stay in this hotel environment is good, location is excellent, butler Wilson hospitality service is warm, attentive, room cleaning waitress cyndy is very timely, efficient, work character is dedicated to deal with river problems in a timely manner, put yourself in the position of guests. Very satisfied with a stay experience! Staying at this hotel made me feel at home, bed comfortable, night service moon warm little gifts for turndown supplies, meticulous service, ideal for business and Trips.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have never stayed in such a good hotel before. Brother Carl is very handsome and attentive. Their supervisor Lee will also considerately ask the guests how the room hygiene is. He will also introduce us to the characteristics of the hotel and the surrounding tourist attractions... The facilities in the hotel are very modern. It is a very youthful hotel. It turns out that there is such a luxurious hotel😉😉. Brother Carl also thoughtfully put a small towel under our belongings, which is very heartwarming. This is something that other hotels don’t have😄😄😄😄😄😄I look forward to seeing this waiter again next time I check in😆😆😆😆😆
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been here many times, this is my first stay in Morpeth - New Horizons, I always wanted to experience this hotel, this time it's the right one! The service of the hotel is really needless to say, especially the hotel room layout and hygiene, living in it makes people feel particularly warm and comfortable, there is a sense of home! Makes people feel particularly secure! 👍👍👍Every day the room is cleaned and furnished by Pari, only yesterday one day not cleaned by Pari I don't feel very satisfied, this morning I asked Pari to help me set up and clean myself, it just feels different! Feels especially homely and comfortable! I called the front desk to give Pari a special compliment, and I didn't know if she'd received it. So today I wanted to thank Pari with a special word and praise her for her meticulous top service! 👍👍 👍 Supervisor Jackson and David were particularly keen to check in! It would be perfect if the PR side could be improved!
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Date of stay: December 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was very pleased with your hotel service, the staff were very professional and the room details were very good! Especially the supervisor May and the cleaning attendant Cyndy Megan made us feel very sweet. Preferred hotels in Macau in future
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay at the Morpeth Hotel is perfect for this trip to Macau. The location is excellent and the surrounding area is easily accessible, both to popular attractions and to local cuisine. The room was beautifully furnished and attentive, the facilities were comprehensive and of excellent quality, and the comfortable beds allowed me to sleep well overnight. The hotel room staff Edison and Zoe were warm and attentive and showed great professionalism and caring when they saw my fruit and enjoyed the tea, and offered to mix me more fruit and teabag water. The hotel's dining is rich and varied and delicious, meeting different taste bud needs. I feel at home here, every detail is handled just right, highly recommended to my friends who come to Macau, I believe the Morpeth Hotel will add a bright touch to your journey, definitely worth five stars!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I often stay at the Morpheus Hotel and I still find it convenient, with advanced facilities and convenient transportation. The room cleaning staff LIs and Yoyo are very attentive and provide attentive and timely service. The supervisor, Tracy, also came over to greet us warmly about our stay. Great hotel service. 6666666666666666666666666666666666666666666666666666666666666666666666666
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brought my family here for Christmas🎄…Very satisfied during the stay…Comfortable and clean👩❤️👨Especially the room attendant, very satisfied with the expected effect…We added a z bed👩❤️👨After coming back to the room today, there was a warm reminder to prepare toiletries for multiple people…Towels and slippers, everything was very well prepared, and they also reminded me that there was a place to charge next to the dining table. I like this super five-star service and will stay here again next time. I wish Cyndy, the room cleaner, a happy holiday! 🙏……👌……………………………………………………………………👌
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Macau area.
PRICE RANGE
AU$682 - AU$846 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
780
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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