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Hard Rock Hotel Macau

Expedia.comUSD 125*
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#18 of 95 Hotels in Macau
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hard Rock Hotel Macau
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945 Reviews from our TripAdvisor Community

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Showing 646: English reviews
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Reviewed yesterday NEW

All the boys at the concierge are very friendly and good knowledge on the F&B recommendation. All of them can speak good English and Cantonese. The room is big with good view. The shuttle bus is very convenience for the hotel guest. Shopping is good, DFS is just the G floor of the hotel. The dumpling restaurant is delicious.

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Helpful?
Thank Ysl-jy
Davao City, Philippines
Reviewed 4 days ago NEW

I love their rooms! It was not really a unique room but more than enough for what we paid for. Too bad we only stayed for 1 night. But what made our stay amazing was the show we watched called " The House of Dancing Water". It was one of a kind, very unforgettable experience. The show was more than...

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Helpful?
Thank SheaButter713
Reviewed 1 week ago

We really enjoyed celebrating our Wedding Anniversary here. The location is very convenient, it is just a walking distance to other attractions. Service is excellent with very helpful and friendly staffs. The room is cozy, luxurious and very spacious. The view from the room is amazing. We have tried their brunch as well and it was great.

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Helpful?
Thank Darryl B
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Darryl B, Thank you so much for taking time to share your experience with us! We are so happy to hear that you enjoyed your celebration of wedding anniversary with us! We are also glad to know that you like our hotel location, room size & view as well as the service provided by our "very helpful and friendly"...

Singapore
Reviewed 1 week ago

The service staff was excellent and the hotel facilities outstanding! I had written in separately to the hotel to send my compliments as the staff at the concierge had gone the extra mile, in my opinion, and recommended a wonderful eatery frequented by locals in Macau Peninsula for dimsum. The hotel was accessible to many places either via walking or...

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Helpful?
Thank stephie8697
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi stephie8697, Thank you very much for taking time to share your wonderful experience as well as compliment with us! We are so thrilled to hear that you like our hotel facilities as well as the service provided by our "excellent" team members! We will definitely share your compliment with them as this is a great encouragement for them to...

Reviewed 1 week ago via mobile

Comfort, cozy, classy yet cool, loving every part of it! Great & fun customer service to assist us. My trip was with family, but if you are going to have an awesome experience as well with your friends or spouse. They have spa, awesome nightlife & plenty amazing shows. They made our stay memorable & addictive, they made us want...

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Helpful?
Thank Jacklyn P
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Jacklyn P, Thank you very much for taking time to share your experience with us! We are very glad to hear that you like our hotel style, Rock Spa, nightlife & shows as well as the service provided by "great & fun" team members! We look forward to see you again very soon! Rock On!

Macau, China
Reviewed 2 weeks ago

The room is very special and decorated with lots of music elements. The Rock spa is spectacular and price-friendly. Hotel staff is very helpful and friendly! We were recommended to Club Cubic which is located next to our hotel. This is huge and well designed. So many people there and had lots of fun.

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Helpful?
Thank Celina L
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Celina L, Thank you so much for taking time to share your experience with us! We are thrilled to hear that you like our room, music elements decoration, Rock Spa as well as the service provided by our "very helpful and friendly" team members! We look forward to see you again very soon! Rock On!

Reviewed 3 weeks ago

Rooms were beautiful and spacious, separate toilet from bathroom Pool area was nice and relaxing with cabanas if available Level 2 food area was nice but very expensive Room service was also very expensive and food not that great Buffet breakfast was very small and not a wide selection of food on offer Staff were friendly and helpful

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Helpful?
Thank Angela K
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Angela K, Thank you very much for taking time to share your experience as well as compliments with us! We are very happy to hear that you like our room, bathroom layout, swimming pool & cabanas as well as the service provided by our "friendly and helpful" team members! For the feedback about the food price, we will share...

Reviewed 3 weeks ago via mobile

It's nice hotel, quite spacious and working wifi. It's located at Cotai strip so you can walk around to visit many hotels / casinos nearby. It's also served by City of Dream free shuttle to the border.

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Helpful?
Thank ferrywin
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Ferry W, Thank you so much for taking time to share your experience with us! We are so glad to hear that you like our hotel locationn, room size, free WIFI service as well as free shuttle bus service! We hope to see you again soon! Rock On!

Reviewed 3 weeks ago

Deluxe King Room room is sound proof, we enjoy the music quite loud midnight and you cant hear any single sound from next room or outside. demand for a high level for a great view. LOCATION - 5STAR stated only 10minute away from the airport. at the city of dreams where it is surrounded by 5star hotel around amd casino...

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Helpful?
Thank Mastura M
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Mastura M, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you enjoyed our music and you like our hotel location, room view, free shuttle bus service as well as the service provided by our "very friendly" team members! We look forward to see you again very soon!...

Reviewed 4 weeks ago

The room design are fancy and comfortable , the swimming pool are nice and feel special.. the staff are friendly and helpful. The hotel are connecting to the casino. The dancing water theater was great and enjoyable.

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Helpful?
1Thank Michael_Teoh
HardRockHotelMacau, Assistant Manager, Service Quality at Hard Rock Hotel Macau, responded to this review

Hi Michael_Teoh, Thank you very much for taking time to share your experience with us! We are very happy to hear that you had an enjoyable stay with us and you like our room design, swimming pool, The House of Dancing Water show as well as the service provided by our "friendly and helpful" team members! We look forward to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Live the Rock 'n' Roll lifestyle! A hotel with attitude, Hard Rock Hotel Macau entertains guests' dreams of a rock 'n' roll lifestyle. Check into any of our 322 guest rooms including two ultra-chic and luxurious Rock Star Suites, take in the stunning views of Cotai, and soak in the atmosphere in the guitar-shaped pool, the hotspot for parties and entertainment. It's 24-7 indulgence and everyone's invited. ... more   less 

Additional Information about Hard Rock Hotel Macau

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, China
Region: China > Macau
Price Range: $150 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Macau 4*
Number of rooms: 322
Reservation Options:
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Hotel Style:
#6 Casino Hotel in Macau
#9 Spa Hotel in Macau
#12 Family Hotel in Macau
#14 Romantic Hotel in Macau
#17 Business Hotel in Macau
#17 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Macau staff and other travellers.
19 questions
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Questions? Get answers from Hard Rock Hotel Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with good view, Concierge with good knowledge and helpful.”
Ysl-jy, 21 May 2017 | Read review
“We had a room from which we could enjoy fountain display at Wynn Palace”
stephie8697, 12 May 2017 | Read review
“Ask for view of wynn hotel, they have water show which is nice to watch”
, 1 May 2017 | Read review
“High floor”
Nnuhhead, 9 Apr 2017 | Read review
“Got our rooms at 2pm even though the published check-in time is 3pm.”
295lesliel, 15 Feb 2017 | Read review
5 of 5
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USD 125* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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