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    Four Seasons Hotel Macau, Cotai Strip

    868 reviews
    #3 of 93 Hotels in Macau
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    Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
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    Certificate of Excellence
    Traveller (825)
    Room & Suite (289)
    Dining (44)
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    Overview
    4.5
    868 reviews
    • Excellent77%
    • Very good17%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “windows restaurant”(8 reviews)
    “ambassador suite”(10 reviews)
    “chinese restaurant”(26 reviews)
    Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China See on map
    Name/address in local language
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    5 Star Hotel
    All hotel details
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    Reviews (868)
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    281 - 285 of 614 reviews
    Reviewed 1 November 2015 via mobile
    Service Above and Beyond the Call of Duty

    As I am sitting here waiting for my shoes to be glued together, I have only one thought on my mind - to pay tribute to the staff of Four Seasons Macau who have impressed me once again what true hospitality and service means. We...More

    2  Thank pandarooster
    Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 2 November 2015

    Dear pandarooster, Your nice message is well received and was already shared with the teams. Thank you very much for taking the time to express your appreciation for their effort on TripAdvisor. We are proud to have such a wonderful team who has taken good...More

    Reviewed 28 October 2015 via mobile
    Royal Suite Experience

    Stayed in this hotel for a night. Chose the Royal Suite, as it's just one tier below the Presidential Suite. We arrived at around 6pm. However, the receptionist said that the room is not yet ready for check in. She claimed that it would need...More

    2  Thank yoyobaby88
    Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 2 November 2015

    Dear yoyobaby88, Thank you very much for sharing your Four Seasons Hotel Macao experience on TripAdvisor. We are glad to know that you had an enjoyable suite experience with us, and we also feel privileged to have your understanding for the delay in room availability....More

    Reviewed 27 October 2015 via mobile
    entering another world

    ctrip is much cheaper compared to all other sites by more than 50% during my booking. I truly love this hotel, it makes me feel Royal. though this hotel seems a little old, it smells extremely fresh. most hotels in Macau have this shampoo smell...More

    Thank Zee Wan N
    Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 28 October 2015

    Dear Zee Wan N, Thank you very much for your nice words about Four Seasons Hotel Macao at TripAdvisor. We are very happy to know that you had an enjoyable stay with us. We look forward to having you back soon. Yours sincerely, Reginia Tam...More

    Reviewed 26 October 2015
    Worst experience with Four Seasons 5 star hotel!

    * Checked in @ 3pm and was told to wait until 4pm with a guaranteed tone. Waited till 5pm in the end and was explained by bunch of excuses due to full occupancy. * Non smoking room we requested was unavailable due to again, full...More

    2  Thank Dave G
    Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 28 October 2015

    Dear Dave G, Thank you very much for taking the time to write a hotel review at TripAdvisor. We felt sorry about the negative experiences that you had in the hotel, one after the other, and not having them resolved properly during your time with...More

    Reviewed 12 October 2015
    Disappointing for a Four Seasons

    Attended a wedding banquet overnight. Booked a suite room for a party of three. While service was excellent, the hardware left much to be desired. The hotel is located just a few minutes from the Cotai pier, and around 20+ from the Macau pier. You...More

    1  Thank SammyF1oyd
    Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 22 October 2015

    Dear Sammyfloyd, Thank you very much for taking the time to share a hotel review on TripAdvisor. Though we are glad to know that you enjoyed our service, we felt sorry about the personal uncomfortable experience due to our interior lighting design and room layout....More

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    Best Value Properties in Macau, China
    See all 93 hotels in MacauSee all
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Fitness Centre with Gym / Workout Room
    Room Service
    Restaurant
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Free Parking
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Shuttle Bus Service
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Free Parking
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Refrigerator in room
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Casino and Gambling
    Hot Tub
    Heated pool
    Outdoor pool
    Details
    Price range
    USD 198 - USD 772 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Family Hotel in Macau
    #2 Spa Hotel in Macau
    #3 Romantic Hotel in Macau
    #3 Luxury Hotel in Macau
    #7 Business Hotel in Macau
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
    Details
    Price range
    USD 198 - USD 772 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Family Hotel in Macau
    #2 Spa Hotel in Macau
    #3 Romantic Hotel in Macau
    #3 Luxury Hotel in Macau
    #7 Business Hotel in Macau
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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    All photos (846) 846
    Full view
    Traveller (825)
    Room & Suite (289)
    Dining (44)
    Pool & Beach (36)
    Business Centre & Event Rooms (5)
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    Questions & Answers
    Ask a question
    See all 7 questions
    Adel A
    20 November 2017|
    AnswerShow all 10 answers
    Response from eluu4262 | Reviewed this property |
    No shuttle bus directly to this hotel; use the one for Venetian and walk over here (they're connected).
    0
    Votes
    Adel A
    20 November 2017|
    AnswerShow all 3 answers
    Response from purp_Slip | Reviewed this property |
    I’m not sure because we took the ferry from HK, better check with them. Yes, they do have a casino. 😊
    1
    Vote
    James H
    20 February 2017|
    AnswerShow all 6 answers
    Response from drgaurav85 | Reviewed this property |
    No,It doesn't have any bidets..
    0
    Votes
    123
    Room Tips
    "All the rooms are spacious, quiet and comfortable. It's fun to splurge on a suite, but even the entry..."
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    "Rooms with view of the tower are worth every penny."
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    "all of them are perfect"
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    "Get room that faces the faux Eiffel Tower"
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