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Four Seasons Hotel Macau, Cotai Strip

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Traveller (825)
Room & Suite (289)
Dining (44)
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Overview
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (868)
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281 - 285 of 614 reviews
Reviewed 1 November 2015 via mobile

As I am sitting here waiting for my shoes to be glued together, I have only one thought on my mind - to pay tribute to the staff of Four Seasons Macau who have impressed me once again what true hospitality and service means. We...More

2  Thank pandarooster
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 2 November 2015

Dear pandarooster, Your nice message is well received and was already shared with the teams. Thank you very much for taking the time to express your appreciation for their effort on TripAdvisor. We are proud to have such a wonderful team who has taken good...More

Reviewed 28 October 2015 via mobile

Stayed in this hotel for a night. Chose the Royal Suite, as it's just one tier below the Presidential Suite. We arrived at around 6pm. However, the receptionist said that the room is not yet ready for check in. She claimed that it would need...More

2  Thank yoyobaby88
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 2 November 2015

Dear yoyobaby88, Thank you very much for sharing your Four Seasons Hotel Macao experience on TripAdvisor. We are glad to know that you had an enjoyable suite experience with us, and we also feel privileged to have your understanding for the delay in room availability....More

Reviewed 27 October 2015 via mobile

ctrip is much cheaper compared to all other sites by more than 50% during my booking. I truly love this hotel, it makes me feel Royal. though this hotel seems a little old, it smells extremely fresh. most hotels in Macau have this shampoo smell...More

Thank Zee Wan N
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 28 October 2015

Dear Zee Wan N, Thank you very much for your nice words about Four Seasons Hotel Macao at TripAdvisor. We are very happy to know that you had an enjoyable stay with us. We look forward to having you back soon. Yours sincerely, Reginia Tam...More

Reviewed 26 October 2015

* Checked in @ 3pm and was told to wait until 4pm with a guaranteed tone. Waited till 5pm in the end and was explained by bunch of excuses due to full occupancy. * Non smoking room we requested was unavailable due to again, full...More

2  Thank Dave G
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 28 October 2015

Dear Dave G, Thank you very much for taking the time to write a hotel review at TripAdvisor. We felt sorry about the negative experiences that you had in the hotel, one after the other, and not having them resolved properly during your time with...More

Reviewed 12 October 2015

Attended a wedding banquet overnight. Booked a suite room for a party of three. While service was excellent, the hardware left much to be desired. The hotel is located just a few minutes from the Cotai pier, and around 20+ from the Macau pier. You...More

1  Thank SammyF1oyd
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 22 October 2015

Dear Sammyfloyd, Thank you very much for taking the time to share a hotel review on TripAdvisor. Though we are glad to know that you enjoyed our service, we felt sorry about the personal uncomfortable experience due to our interior lighting design and room layout....More

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Best Value Properties in Macau, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 198 - USD 772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Macau
#2 Spa Hotel in Macau
#3 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#7 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 198 - USD 772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Macau
#2 Spa Hotel in Macau
#3 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#7 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (825)
Room & Suite (289)
Dining (44)
Pool & Beach (36)
Business Centre & Event Rooms (5)
Questions & Answers
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Adel A
20 November 2017|
AnswerShow all 10 answers
Response from eluu4262 | Reviewed this property |
No shuttle bus directly to this hotel; use the one for Venetian and walk over here (they're connected).
0
Votes
Adel A
20 November 2017|
AnswerShow all 3 answers
Response from purp_Slip | Reviewed this property |
I’m not sure because we took the ferry from HK, better check with them. Yes, they do have a casino. 😊
1
Vote
James H
20 February 2017|
AnswerShow all 6 answers
Response from drgaurav85 | Reviewed this property |
No,It doesn't have any bidets..
0
Votes
Room Tips
"All the rooms are spacious, quiet and comfortable. It's fun to splurge on a suite, but even the entry..."
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"Rooms with view of the tower are worth every penny."
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"all of them are perfect"
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"Get room that faces the faux Eiffel Tower"
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