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Four Seasons Hotel Macau, Cotai Strip

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#7 of 94 Hotels in Macau
Certificate of Excellence
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Four Seasons Hotel Macau, Cotai Strip
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610 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Vancouver
Reviewed 19 March 2013

I have always liked and stayed with the Four Seasons. But this time, may be I feel there is something missing. The hotel is overall very elegant and yet cozy, but may be not in a city like Macao where you are looking for fun and excitement, so to speak. We wanted to have some champaign only to find their...

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Helpful?
Thank VancouverTenpro
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Vancouver Tenpro, Thank you very much for taking the time to submit a review on TripAdvisor. While we felt sorry to know that your recent experience with us varied from your impression about the destination, we sincerely appreciate your fair comment regarding the tranquility of the hotel. As we chose to be an oasis nestled at the Cotai Strip,...

Reviewed 15 March 2013

I stayed at Four Seasons with my wife for 2 nights from 29 January 2013. It seemed not intelligent to compare Four Seasons with another hotel in Macau. It was just perfect to us. What was perfect? It was everything, from reception when arrival, check in, corridor to the room, room set up, dinning, bar, breakfast, and much more. In...

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Helpful?
Thank thomasyasuda
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Thank you very much for posting such a good review. We are extremely delighted to know that you enjoyed the entire experience at Four Seasons Hotel Macao. We will definitely share your nice words with our teams and continue to deliver memorable experiences for every guest. Meanwhile, if there’s anything that we can do to enhance your future stays, please...

Hong Kong, China
Reviewed 12 March 2013

What a wonderful stay. We read the reviews on the hotel being child friendly and decided to stay there but nothing could've prepared us for the truly wonderful experience. We booked the Executive suite as we have an 11 month old. When we arrived on the ferry our limousine was waiting and the staff was very friendly even had a...

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Helpful?
Thank nnelte
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear nnelte, Thank you very much for writing such a detailed and encouraging review about us. In fact, we should be the ones to thank you for giving us the opportunity to create this memorable and delightful experience for your family at our hotel. We really appreciate your good comments about the dining pleasure, the wonderful spa journey, the thoughtful...

Singapore, null, Singapore
Reviewed 3 March 2013

Impeccable and friendly service, delicious buffet breakfast, clean and comfortable room even for the first prices, incredible bed ( was hard to get out of it actually!): all the perfect (usual) ingredients to have a great stay in Macau. Conveniently located next to the Venitian and Galaxy casinos, great shopping arcades nearby for shopping aficionados.

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Helpful?
Thank Nadia P
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Nadia P, Thank you very much for posting such an encouraging review. We are thrilled to know that you enjoyed all the aspects of your visit to Four Seasons Hotel Macao. We sincerely appreciate your kind praises about our services, F&B, rooms quality, as well as the comfort of our exclusive Four Seasons bed - Stearns and Foster Bed...

Huntington Beach, California
Reviewed 28 February 2013

My trip was plan for HongKong and Bali (Indonesia). But last minute at Hongkong Airport my wife was get denied a visa to Bali cause of her passport has expiration day less than 6mos. I have learn that about some country in S.E. Asia like Indonesia, Malysia, Vietnam and Singapore. Not Jappan and Thailand. So we stuck in Hongkong for...

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1Thank De N
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear De N, Thank you very much for making us your preferred residence duing your recent visit to Macau. We are very pleased to know that you had a great and relaxing time at our hotel, and did enjoy the unique mix of European and Chinese cultures in Macau. In fact, we felt sorry to hear that your travel plan...

Reviewed 26 February 2013 via mobile

We stayed in various hotel in macau. Four seasons is defintely the best. Service was awesome, hotel is clean, not too crowded, professional Conceirge with great recommendation of resraraunt and organise ferry tickets and deliver for us while we had our afternoon tea. Convenient location which connects to Venetian and the new Sands mall. We took our one year old...

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1Thank CanadianWorldTraveller
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear CandadianWorldTraveller, Thank you so much for taking the time to write such a good review. We are so pleased that you enjoyed the entire experience together with your family. We sincerely appreicate your comments about our Concierge and Housekeeping teams, for their thoughtful recommendations and kids amenities prepared prior to your arrival. We will share your kind words with...

Dallas, Texas USA
Reviewed 10 February 2013

We were completely fascinated by the unparalleled level of service. Each member of our family was treated like royalty. Pros: ---The service was the most memorable of any of our resort visits to date. In particular, Lan in guest relations went way out of her way to make our children feel special. The wait staff in the executive lounge is...

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1Thank tdsbu
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Tdsbu, Thank you for taking the time to post your review. We are delighted to know you had an excellent visit. Our team of staff is proud of the service and products we provide to our guests and we love it when our guests feel special. I am sure Lan will be delighted by your compliments when I share...

Reviewed 8 February 2013

Stayed in a 2 bedroom suite with friends for a week. Here are some of my personal opinions: Front Desk: Professional, friendly, speaks good English. In-room Dining: Below standard. The operator was not familiar with the menu. Wine decanter was dirty. But service was prompt. Gym& spa facilities: Fantastic place, but shocked to find out children are allowed in the...

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Thank HolidayIsMyName
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear HolidayIsMyName, Thank you for taking the time to complete an on-line TripAdvisor review. We truly appreciated you commending our Front Desk and above all offering insightful feedback. Our Hotel Manager, Mr Yonatan Kachko (yonatan.kachko@fourseasons.com) would really appreciate connecting further in an effort to better understand your feedback as we seek to enhance and improve our service at Four Seasons...

Kuala Lumpur, Malaysia
Reviewed 2 February 2013

The location of this hotel, next to the Venetian and other shopping malls were fantastic. The Guest Service was superb. They gave us also all kinds of free vouchers etc, which we never got to make use of. However I found number of good restaurants to be a bit lacking. We did not manage to get a reservation at the...

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Thank Noneeta
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Our Hotel Manager, Mr. Yonatan Kachko would like to be able to contact you directly to address your concerns. If you would be so kind as to send us your details by private message, we will be in touch with you shortly.

Reviewed 29 January 2013

This is one great hotel. It is spotless, the service is faultless, the rooms are beautiful, amenities of great quality and the swimming pool is perfect. I only found the spa treatment a bit average. The breakfast selection very good and the casino is much better than the other bigger ones. I would stay here again in a heartbeat.

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Thank persson28
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Thank you for your nice review. Actually we are a non-gaming hotel, I guess you visited Plaza, the luxury casino connected to us. It is managed by the Venetian. Hope to welcoming back to hotel soon.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 

Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Region: China > Macau
Price Range: $258 - $1,135 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons
Hotel Style:
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#7 Business Hotel in Macau
#7 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Macau, Cotai Strip staff and other travellers.
3 questions
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Questions? Get answers from Four Seasons Hotel Macau, Cotai Strip staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the upper level floors facing the primary thoroghfare”
  • Day View From Room
  • Room
  • Night View From Room
  • Room
  • Desk
  • Room
  • Bath tub
  • Turndown Service
 of 5 bubbles JDSoui, 17 Mar 2017 | Read review
“ask for a view of the strip”
 of 5 bubbles stunt101, 23 Jan 2017 | Read review
“Higher floor”
  • dressing room
  • spa / hot tub
 of 5 bubbles LaKola, 14 Jan 2017 | Read review
“The rooms facing The Parisian Macao Hotel are nice.”
 of 5 bubbles 904adelinec, 6 Jan 2017 | Read review
“I don't think you can go wrong”
 of 5 bubbles RobertH977, 4 Jan 2017 | Read review
5 of 5