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Four Seasons Hotel Macao at Cotai Strip

Estrada da Baia de N. Senhora da Esparanca s/n Taipa, Macau China
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Traveller (1491)
Room & Suite (486)
Dining (123)
What is Travellers’ Choice Best of the Best?
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About

#15 of 114 hotels in Macau
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Game room
Babysitting
Paid public parking on-site
Wifi
Hot bath
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Seating area
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, Chinese, Filipino
1273Reviews11Q+A100Room tips

Reviews
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Ricardo W wrote a review 12 Feb
Hong Kong, China17 contributions39 helpful votes
As the title says, this was the best hotel experience of our lives and we have been to a lot of very good hotels all around Asia during the last 10 years living in HK. The service, the food and the rooms were all impeccable. Olivia checked us in with incredible professionalism and friendliness. We then had a buffet lunch (and later brekky) and the team were amazing. Eduardo, Paula and Carla were all so helpful and fun. My wife is disabled and they went out of their way to make her experience out of this world helping her access the delicious food. The room was so comfortable and we had a few extra treats to celebrate out anniversary. We had a late checkout with the Amex FHR programme and then the staff helped us with a car onward to out next hotel. Amazing hotel and even better staff. We will be back.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Rebecca W wrote a review Jan 2024
1 contribution
I reserved a room at the Four Seasons Hotel through Amex FHR, and upon arrival, they generously upgraded us to an Ambassador's Suite with a stunning view of the Eiffel Tower. The staff was incredibly kind, professional, and helpful throughout our stay. They even assisted me in utilizing the Amex credit after our check-out. Exceptional value through Amex FHR, and heartfelt thanks to the Four Seasons! Chester Li provided outstanding assistance, going above and beyond!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 4 weeks ago
Dear rebeccawA2040DL, Thank you for choosing to stay with us and for taking the time to share your feedback with the Tripadvisor community, We are thrilled to learn that your experience was memorable and that Chester was able to provide you with exceptional service. We will definitely pass on your compliments to them and the rest of our staff. Your positive feedback serves as a great motivation for our team. We hope to have the pleasure of welcoming you back soon. Sincerely, Vikram K Reddy Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zoe M wrote a review Jan 2024
1 contribution
Spacious hotel room fully furnished with everything we need. The decoration is subtle and peaceful. Unlike other over decorated hotel styles that makes you feel noisy. The best sleep in the hotels ever. Highly recommended.
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Review collected in partnership with Four Seasons
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 4 weeks ago
Dear Zoe M, Thank you very much for your review and it was a pleasure having you staying with us. We are delighted to learn you had a fantastic sleep experience and you felt rejuvenated. It will be our custom to share your praises with the entire team of staff to enjoy. We look forward to welcoming you back soon. Sincerely, Vikram K Reddy Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Khadinn K wrote a review Jan 2024
Hong Kong, China1 contribution1 helpful vote
We had a very enjoyable and memorable stay at Four Seasons Cotai over the weekend for my wife's birthday- everything was top-notch and every staff we came across was extremely helpful. We will remember this trip for many years to come and we will definitely go back to Four Seasons Cotai on our future visits!
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Review collected in partnership with Four Seasons
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 4 weeks ago
Dear Khadinn K, Thank you for choosing us as your destination, particularly for your birthday celebration, and for sharing your valuable feedback with us. We are ecstatic to know that you had a memorable experience, and that our staff provided you with exceptional service. We will certainly convey your compliments to them and the entire team. Your encouraging feedback inspires our team to do better. We look forward to welcoming you back for more celebrations in the future. Sincerely, Vikram K Reddy Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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annlui2024 wrote a review Jan 2024
1 contribution1 helpful vote
Met our every expectations, and then above and beyond. Rooms and restaurants were perfect, breakfast sumptuous. The best of service and hospitality - attentive to all our needs, in a very sincere and friendly manner. Thank you to all the staff at Four Seasons Macao, especially Daphne and Chester. Our trip to Macao would not have been nearly as enjoyable had it not been for your great help throughout. I would have no hesitation in recommending this hotel to others.
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Review collected in partnership with Four Seasons
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 4 weeks ago
Dear annlui2024, Thank you for choosing to stay with us and for taking the time to share your feedback. We are thrilled to learn that your experience was memorable and that Daphne and Chester were able to provide you with exceptional service. We will definitely pass on your compliments to them and the rest of our staff. Your positive feedback serves as a great motivation for our team. We hope to have the pleasure of welcoming you back soon. Sincerely, Vikram K Reddy Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eric Depierre wrote a review Dec 2023
Ville D'Avray, France5 contributions1 helpful vote
Short but very pleasant experience in this hotel. The team was always very reactive to my requests like travel arrangements, limo service, luggage, or room service. Like, always, nothing to be said about a room. Everything is so practical that you can feel home immediately.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 27 Dec 2023
Dear ericd944, Thank you very much for sharing your comments with the Trip advisor community and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and made you feel like home. It will be our honor to share your compliments with the entire team of staff to enjoy. Again, we value and appreciate your patronage and look forward to welcoming you back soon. Sincerely, Vikram K Reddy Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FeliciaT wrote a review Dec 2023
Singapore57 contributions
Great hospitality, beautiful hotel. Located along the Cotai Strip, Good for photo-taking. Check-in was smooth and efficient. We would like to thank check-in staffs Ivan and Ken for their help with transportation and for the suggestions on places of interest to visit. Also like to thank Gucci from Conceriage and Bellman Dario for their assistance during departure. Love the customer service and would love to visit again.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: They do provide complimentary transport from ferry terminal. However no transportation from the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 27 Dec 2023
Dear fel88, Thank you for choosing to stay with us again and for taking the time to share your feedback. We are thrilled to learn that your experience was memorable and that Ivan and Ken were able to provide you with exceptional service. We will definitely pass on your compliments to them and the rest of our staff. Your positive feedback serves as a great motivation for our team. We hope to have the pleasure of welcoming you back soon. Sincerely, Vikram K Reddy Regional Vice President & General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jenny M wrote a review Dec 2023
1 contribution1 helpful vote
We were overwhelmed throughout our stay at Four Seasons Macao. They definitely go above and beyond and exceed your expectations. Thank you to Daphne, Merci and Chester for making everything beautiful from start to end. The Four Season team is truly exceptional because they are in a happy environment which is reflected on us.
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Review collected in partnership with Four Seasons
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 27 Dec 2023
Dear Jenny M, Thank you very much for your review and it was a pleasure having you staying with us. We are so happy to have impressed you with our heartfelt hospitality and thank you for giving us a great review. It will be our honor to share your praises with Daphne, Merci and Chester as well as with the entire team of staff to enjoy. Thank you for your recommendation and we hope to see you again very soon. Sincerely, Vikram K Reddy Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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asaiping12 wrote a review Dec 2023
Hong Kong, China1 contribution
The staff was so welcoming and caring and made me feel like family. Room service is also very good. The only downside is that I forgot to try out the taxi service. Looking forward to the next experience.
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Review collected in partnership with Four Seasons
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 27 Dec 2023
Dear asaiping12, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. While we are pleased to learn you enjoyed your stay with us, we are sorry to learn that the availability of taxi service has tainted your otherwise pleasant stay. Please be assured that your comments have been forwarded to the Macau Transportation Bureau for improvement and we thank you for your understanding. We look forward to welcoming you back soon. Sincerely, Vikram K Reddy Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sean V wrote a review Dec 2023
Hong Kong, China119 contributions77 helpful votes
+1
This is a beautiful property and the attention to details is astounding! Check in was seamless with Chris escorting us to our room. Very friendly young man. The rooms are simply par excellence. The pool area is absolutely stunning with their 7 pools. Four Seasons has always been the place to elevate any special occasion and the Four Seasons Macau did not disappoint. They made exceptional arrangements for our Anniversary. The only recommendation would be to add more western selections like pizza and pasta to their buffet selections as we do not eat a lot of Oriental food. However since 95% of the clientele in Macau seems to be Chinese, it makes total sense that the selections reflect this. However Sous Chef Dino also accommodate our requests here by going above and beyond. He made a Penne Arrabiata and a Margarita Pizza to accommodate us. Gracie who took care of us at the lunch was also very polite and courteous. She engaged is in very natural conversation, simply sweet and delightful. We can never stay anywhere else after this experience. Hats off to Four Seasons Macau for their incredible hospitality.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Use their app, it is very helpful for real time live conversations.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Vikram Reddy, General Manager at Four Seasons Hotel Macao at Cotai Strip
Responded 13 Dec 2023
Dear Nfl49ers, Thank you for choosing to stay with us and for taking the time to share your feedback with the Tripadvisor community. We are thrilled to learn that your experience was memorable and that Chef Dino and Gracie were able to provide you with exceptional service. We will definitely pass on your compliments to them and the rest of our staff. Your positive feedback serves as a great motivation for our team. We hope to have the pleasure of welcoming you back soon for more joyous celebrations. Sincerely, Vikram K Reddy Regional Vice President & General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$329 - AU$641 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel macau, cotai strip, four seasons macau, four seasons hotel macau, taipa four seasons
LOCATION
ChinaMacau
NUMBER OF ROOMS
360
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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FOUR SEASONS HOTEL MACAO AT COTAI STRIP: 2024 Prices & Reviews (Macau, China) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Four Seasons Hotel Macao at Cotai Strip
Which popular attractions are close to Four Seasons Hotel Macao at Cotai Strip?
Nearby attractions include Casino at Venetian Macao (0.3 km), Eiffel Tower Experience at Parisian Macau (0.3 km), and The Grand Canal Shoppes (0.4 km).
What are some of the property amenities at Four Seasons Hotel Macao at Cotai Strip?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Macao at Cotai Strip?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Macao at Cotai Strip?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel Macao at Cotai Strip?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Four Seasons Hotel Macao at Cotai Strip?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao, Brasserie at Parisian Macau, and Le Buffet.
Are there opportunities to exercise at Four Seasons Hotel Macao at Cotai Strip?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Four Seasons Hotel Macao at Cotai Strip have airport transportation?
Yes, Four Seasons Hotel Macao at Cotai Strip offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Hotel Macao at Cotai Strip?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Hotel Macao at Cotai Strip offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Seasons Hotel Macao at Cotai Strip?
The staff speaks multiple languages, including English, Chinese, and Filipino.