We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rockwater Secret Cove Resort

Save
Share
5356 Ole's Cove Rd, Halfmoon Bay, British Columbia V0N 1Y2 Canada
Lowest prices for your stay
USD 163
View deal
Free cancellation until 17/03/22
Travelocity
Hotels.com
Orbitz.com
eDreams
Priceline
View all 12 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (459)
Room & Suite (377)
Pool & Beach (36)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

Location
Cleanliness
Service
Value
Rockwater Secret Cove Resort is the Sunshine Coast's Premier 4 star year round resort, featuring 38 ocean front rooms, suites, tenthouse suites and cabins. The resort features a restaurant, lounge, and seasonal outdoor swimming pool. Ideal resort for getaway, corporate retreats and weddings.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Banquet room
Spa
Non-smoking hotel
Wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Restaurant
Laundry service
Show more
Room features
Private balcony
Room service
Refrigerator
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Languages Spoken
English
1182Reviews2Q+A100Room tips
Traveller rating
  • 502
  • 263
  • 201
  • 121
  • 95
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
HonestReviews wrote a review 11 Oct
Vancouver, Canada9 contributions12 helpful votes
Our friend was having their wedding at Rockwater and my husband and I decided to make it a little getaway and booked their "fling package" thinking it would be a great deal. TERRIBLE MISTAKE. The package included a tenthouse suite (with waterview) for 2 nights, breakfast for 2 (for both days), Tandem Bliss massage and a dinner for two. After doing the calculations, it turns out ITS MUCH CHEAPER TO PAY FOR EACH THING SEPARATELY. Our package cost came close to $1600 after tax and IF we booked everything separate, we would be charged at most around $1200-1300. When i emailed the resort and asked why we are charged more for a package, the owner CLARANCE CHOW emailed back a breakdown. HERES THE KICKER. the breakdown included MAX charge of everything. Example, for dinner, he charged the most expensive item x2, for Breakfast he charged the most expensive item x2 and added "sides + juice/coffee" etc. Meaning, not only did you NOT get a discount by getting the package, you will be charged the maximum amount he can charge you. AND THEY PUT AUTO GRATUITY ON A HOTEL PACKAGE?? I didn't even know you can do that. Is it legal? Clarence didn't seem to care, NOR DID HE INFORM US BEFORE HAND, so we have been tipping the staff generously (staff was super friendly). Want to know how much of a scum the owner is? HE CHARGED TAX ON GRATUITY! yes, he charged us tax on the auto gratuity for the hotel package. When i told him we were not informed of the auto grat and we have been tipping on top as he never informed us (all receipts we have says "GRATUITIES NOT INCLUDED"). he was very condescending and said "Well, based on what you're telling me, you are a very generous gentleman" WTF?? how is this even customer service... Once we made note of this auto grat, we started to notice the bills having the showing "GRATUTIES NOT INCLUDED" with the NOT scratched out. This is how they recover from scamming customers and being confronted. So, for our last breakfast (unfortunately we did not realize until the last day we were there), we decided to order all the things we wanted that we "already paid for" according to his package breakdown. and guess what? when we went to check out, they tried to charge us for the "side" and said IT WAS NOT INCLUDED IN THE PACKAGE. But I have an email from Clarance saying it was so they had to take it off my bill. Now, if you think the above was bad....my friend's wedding was beautiful but STRESSFUL. Clarance decided to scam her too. days leading up to her wedding, he constantly made requests and small changes in the contract, which is fine...but Clarance loves the fine print and would add sneaky little terms and conditions in the contract where she wouldn't see, so each time he requests small changes, he would slip something in. It made her very stressed and constantly have to go through the contract with a fine tooth comb. Clarance continues to complain about how he doesn't think she should have a wedding outdoors (because he didn't want to go find and set up a marquee). He complained that he's short staff and worried about food waste (for food she's paying for...). On the wedding day, he called her at her room and told her he's going to charge her an extra night because she stored some wedding stuff in a shed (their "bridal suite") near the marquee. During the wedding, HE SHORT THE FOOD FOR THE GUESTS. Yes, my friends paid an extra $17 PER PERSON to make sure the guests would get beef AND salmon. However, Clarance decided to take the money but only provided HALF of the amount he agreed to (100 guests and only 50 pieces of salmon). The next day, he ARGUED with the bride and groom. Telling them they should be ashamed of how the guests are and wasting food etc. He also told the bride she should be "ashamed of her behaviour and Vancouver is not that big so she should becareful of her reputation". After much arguing, he said "fine, i'll refund you for half the salmon if that'll make you feel better". Really?? that's how you do your business? It's really ashame because the resort is beautiful and the location is gorgeous. however, the owner is a scumbag and will take your money and run. No customer service what so ever. I WOULD NOT RECOMMEND EVER GOING BECAUSE CLARANCE CHOW WILL TRY AND SCAM YOU FOR EVERY PENNY YOU GOT.
Read more
Date of stay: October 2021
Value
Rooms
Service
1 Helpful vote
Helpful
Share
Mandy E wrote a review 9 Oct
Pontypridd, United Kingdom1 contribution2 helpful votes
We came from the UK to see our son get married at the resort and although the resort wasn't the 5 star I was expecting the location is stunning. My son was told that there would be a table and chairs set up for the wedding under the marquee on the lawn over looking the sea. When we arrived at the venue, there were 8 chairs and 1 table...no decoration to distinguish it as a wedding. We thought being a 5 star resort maybe they could have put some artificial flowers on the table so it looked a little special. If only this was the only thing to happen....we noticed 2 workmen building a new deck for one of the tents ( we had heard sawing and banging all day) abit annoying for a relaxing resort, anyway we presumed they would have been told a wedding was taking place so would down tools for the 20 min the ceremony took place. Unfortunately this wasn't the case so all through the ceremony we had the noise of sawing and banging! The video I was taking for family members who could not attend was ruined. When we eventually sat down to dinner, they placed us in a corner on 2 separate tables away from the window and views, we had to ask for lights to be put on as it was so dark. There is a very limited menu, mainly fish. In our room we noticed that they did do a chicken dish which we tried to order for my daughter but apparently that menu is over a year old! Although there was only 11 of us they managed to get our order wrong. I complained to reception and I have since written 2 e mails but have yet to have any response from them. As far as I can see they are more than willing to take your money but are unwilling to make one of the best days of your life into a special occasion. That extra attention to detail would have made a huge difference and perhaps pre warning workmen there was a wedding taking place might be something to think of! I think they basically couldn't give a damn after the bill was paid! Whoever runs this place should be ashamed of themselves!!
Read more
Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Share
ksmith150 wrote a review 7 Oct
Kelowna, Canada1 contribution1 helpful vote
I truly have to say overall it was very disappointing. We both said we would not return. Mainly why we would not return is the food and beverage was not good. There is a limited menu. We were there for three nights and only ate two meals there. One dinner and one breakfast and that was enough for us to make a decision that we would not go back there for a meal. That is really disappointing that we would have to drive for the rest of our meals. I have to be honest I would have a hard time recommending the resort strictly based on its food and beverage. The resort is very remote so I feel it should reflect a better food and beverage. The only criticism on the tent rooms is the decor is very out dated.
Read more
Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
cmstores2015 wrote a review 7 Oct
Vancouver, Canada1 contribution
Excellent tenting experience with a 5 stars amenities. Very easy to get to location. Lovely towns along the way--Gibson and Sechelt. You can hear the sound of the wave hitting the rocky shore just outside the unit and the rain hitting the canopy.
Read more
Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
travelling_around wrote a review 6 Oct
1 contribution1 helpful vote
Don't waste your money. The bathroom shower had a pile of hair in the drain and it looked like they had not cleaned under the bed in months. The service was also not very professional. I went to the front desk to complain about my dirty room. I was told that they could not give me the managers name. I was told that I needed to send an email to their generic reservation email address. They did not have enough parking spots, so the front desk told me to park in the loading zone, but would have to get up early to move my car. The resort is in a beautiful location. It's too bad that they don't take cleaning rooms seriously. When you paid over $400 a night for a room you expect a certain level of service and cleanliness. the reply from my email was equally unprofessional. I would never recommend this resort to anyone.
Read more
Date of stay: September 2021
1 Helpful vote
Helpful
Share
Previous
123456
PRICE RANGE
USD 144 - USD 217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rockwater secret cove hotel halfmoon bay, hotel rockwater secret cove
LOCATION
CanadaBritish ColumbiaSunshine CoastHalfmoon Bay
NUMBER OF ROOMS
38
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Rockwater Secret Cove Resort
Which popular attractions are close to Rockwater Secret Cove Resort?
Nearby attractions include Smuggler Cove Marine Provincial Park (3.5 km), Sargeant Bay Provincial Park (5.7 km), and Coopers Green Regional Park (6.4 km).
What are some of the property amenities at Rockwater Secret Cove Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Rockwater Secret Cove Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Rockwater Secret Cove Resort?
Yes, free parking is available to guests.
What are some restaurants close to Rockwater Secret Cove Resort?
Conveniently located restaurants include Upper Deck Cafe, Rockwater Secret Cove Resort, and Etc Extraordinary Tasteful.
Are there opportunities to exercise at Rockwater Secret Cove Resort?
Yes, guests have access to a pool during their stay.
Does Rockwater Secret Cove Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Rockwater Secret Cove Resort accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.