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Aston Sunset Beach Resort

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Aston Sunset Beach Resort
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1,274 Reviews from our TripAdvisor Community

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There are newer reviews for Aston Sunset Beach Resort
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Showing 967: English reviews
New York City, New York
Reviewed 19 October 2016

My partner Jim and I decided to go to this island on last minutes after arriving in Bali (Bali was our original plan for our holiday but it was too over crowded and polluted), the resort had our room ready, spread with roses and written "Mr & Mrs Jim" and only they later found out we are a gay couple...

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Helpful?
Thank ct62193
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear ct62193, Thank you so much for taking time sharing your great feedback. I truly hope that you had an enjoyable time during your stay with us and our team made sure that all your request were taken care of in the most efficient way. your satisfaction bring a pleasure to our team. I can't wait to serve you with...

Houston, Texas
Reviewed 17 October 2016

Staff were very friendly and reflected pride in hosting guests! The staff knew us by name within a few hours of our arrival and were very courteous throughout our stay. We will return and also recommend hhighly to our friends

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Helpful?
Thank hatleyj
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Hatleyj, Thank you very much for letting us know that we have successfully provided your lodging needs in our hotel. Your generous feedback score will surely inspire us to strive and maintain the quality and value of our services for all of our guests to enjoy. I will happily share your great recognition to our staff friendliness and attentive...

Reviewed 16 October 2016

Good: 1. Quieter side of the island 2. Beautiful sunset point 3. Free bike hire 4. Breakfast options 5. Helpful staff 6. Nice pool Not so good: 1. Room are very basic with poor lighting 2. Beach is short 3. Check in service could be improved

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Helpful?
Thank Heena T
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Heena T, I appreciate your time in sharing your thoughts about the services you received. Our guests’ feedback are taken seriously and it help us identify aspects of service that need attention for improvement. Thank you for staying with us and we hope to serve you in a real time soon. Regards, Emanuel Prasodjo A General Manager

Sydney, Australia
Reviewed 14 October 2016 via mobile

Good things: - Friendly staff - Beautiful peaceful sunset location - Free bikes - Bar and restaurant area is fun, lots of sunbeds and live music, ping-pong and couches. Improvements needed: - Food, always running out of everything, this happened constantly over 4 days with no improvement. Understandably this is an island but not having enough for guests is not...

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Helpful?
Thank celine v
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Celine V, I appreciate your time in sharing your thoughts about the services you received. I am happy that you like the sunset, staff, live music and the game areas. we have been made aware of your concern and it helps us identify aspect of services that need attention for improvement in the future, so guest will be much...

Perth
Reviewed 14 October 2016

As we booked through the hotel website we didn't know that we had to pay on arrival, even though when we booked they took our credit card details then. Also there is no happy hour by the pool you have to go across the road to the restaurant. It's also miles away from the nice beaches and pubs which set...

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Helpful?
Thank Georgina S
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Georgina S, Thank you very much for dropping a note regarding your experience of stay with us. However We sincerely apologize on behalf of our Resort for failing to live up to your expectations, particularly on the check in process. I would be happy as well to clarify this issue, there are some booking made from website which required...

Chicago, Illinois
Reviewed 14 October 2016

We were most pleasantly surprised when our horse drawn carriage arrived at this resort. Our stay was absolute perfection. The staff was exceptional, the room was very comfortable and the ambience was more than we could have hoped for. Make certain to pamper yourself at the spa. Our stay here was the highlight of my two weeks in Indonesia. Would...

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Helpful?
Thank La Donna P
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear La Donna P, Thank you for taking to share your feedback. We are thrilled to see that you enjoyed your recent stay at our Resort! We are so glad to hear that you were very pleased with our service and accommodation. It is wonderful to know that our efforts were rewarded. We hope to have you back with us...

Harderwijk, The Netherlands
Reviewed 13 October 2016

Had a great room with a nice bed. Location away fom the busy street. Maybe it's good to buy some new/bigger bicycles. Nice swimming pool and great view at the beach. The food was really good and the breakfast outstanding!

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Helpful?
Thank shanna v
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Shanna v, On behalf of our entire staff, we thank you again for taking the time to share your valuable feedback. We truly appreciate it and we sincerely hope you will accord us another chance to offer you a more enjoyable and more satisfying experience on your next visit. It would be a pleasure to welcome you back to...

Reviewed 13 October 2016

Stayed for a night at this hotel with friends and wished that we have stayed longer. Check in was smooth and the staff was very accommodating. Free cycles were a blessing for us as the location was quiet a distant from the pier. Pool was great and closed quite late. Room was clean and tidy with traditional Indonesian touch to...

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Helpful?
1Thank Anis C
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Anis C, I am glad that we have met your satisfaction during your stay and we appreciate your time in sharing thoughts about the services you received. Our guest's feedback are taken seriously and it help us identify aspects of services that need attention for improvement. T Thank you for trusting us as the part of your accommodation in...

Dubai, United Arab Emirates
Reviewed 12 October 2016

Really nice hotel with beautiful location away from the crowdy harbour area specially having breakfast with ocean view like this and the sunset view is incredible, amazing staff who were really helpful and friendly. They need to add more varieties for food specially dinner other than that the hotel is amazing and highly recommended

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Helpful?
Thank MohamadMagdy
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear MohamadMagdy, Thank you for your time for sharing your experience stay with us. I am Pleased to let know that we are committed in providing consistent quality of accommodation. Your feedback on the food variety will be used as reference for future improvements. We are pleased to have your business, we look forward to see you again real soon....

Reviewed 12 October 2016 via mobile

I stayed here for three days. I found this hotel to be really good except one thing that the room cooling wasn't that good. The swimming pool was really good and the free cycles were a blessing for us. We use to travel the whole island on them. I loved he craft shop near the swimming pool. You can buy...

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Helpful?
Thank Rabbiya A
Emanuel P, General Manager at Aston Sunset Beach Resort, responded to this review

Dear Rabbiya, Your detailed comments about your stay is highly appreciated. I assure you that i will look into your concern about the air condition as we want all of our guests to have a great experience with us at all times. Please do not hesitate to call the attention of our staff on your next visit should you have...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Aston Sunset Beach Resort - Gili Trawangan is a retreat for leisure travelers with a taste for style and substance offering comfort, intuitive service, and relaxation interweaved with respect and admiration for local traditions. With it's unmatched facilities and excellent services, this resort is perfect for a short break or an extended family vacation. ... more   less 

Additional Information about Aston Sunset Beach Resort

Address: Gili Indah-Pamenang, West Nusa Tenggara 83355, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Price Range: $110 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Sunset Beach Resort 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Aston Sunset Beach Resort Gili Islands/Gili Trawangan
Hotel Style:
#1 Top resorts Hotel in Gili Trawangan
#2 Luxury Hotel in Gili Trawangan
#3 Spa Hotel in Gili Trawangan
#7 On the Beach Hotel in Gili Trawangan
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Questions & Answers

Here's what travellers have asked, with answers from Aston Sunset Beach Resort staff and other travellers.
12 questions
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Bunbury, Australia

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Questions? Get answers from Aston Sunset Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool room is good”
 of 5 bubbles Milliany, 9 Nov 2016 | Read review
“Rooms right at the back are quite a walk from reception and the beach.”
 of 5 bubbles jo0706, 7 Oct 2016 | Read review
“Rooms have poor insulation and we could hear everything from the guests upstairs.”
 of 5 bubbles 899christaw, 10 Sep 2016 | Read review
“Fabulous sunsets, quiet and excellent value. We had a room with a private pool and this made the stay perfect.”
 of 5 bubbles Kiwi706, 28 Aug 2016 | Read review
“Ask to use the complimentary bikes.”
 of 5 bubbles 64kathrynl, 25 Jul 2016 | Read review
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