We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Val de Neu GL

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Val de Neu GL
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

287 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 57: English reviews
Start your review of Hotel Val de Neu GL
 Click to rate
Brussels, Belgium
Reviewed 14 March 2017

Super hotel with first class service! Room (with child bed) was fine although 'airco' really required fine adjustments throughout the stay! Reception staff and concierge service was superb, as was the ski locker facility situated by the first lift. Breakfast was a feast, although I do personally object to having a chocolate fountain present - it's difficult enough getting kids...

 Report
Helpful?
Thank Mark R
Management response:

Dear Mark R, We would like to appreciate such kind words regarding your stay in our hotel. It encourages us to keep providing the best service. We will be pleased to receive you again as a guest in a near future. Kind regards, Hotel Santos Val de Neu.

Biarritz, France
Reviewed 10 March 2017 via mobile

Stayed for the first Time in that Hotel, and was extremely impressed with the quality of the product, and the service with very efficient and friendly staff, which is not always easy in Mountain resort, with HOTELS that are opened only few months in the year. True that overall its not cheap, however, quality is not cheap, when provided. 🙏🤗

 Report
Helpful?
Thank Jean Pierre M
Management response:

Dear Jean Pierre M, Above all, we would like to thank you for such appreciating words, they encourage us to work even harder to provide the best quality to our guests. We will be pleased to welcome you again as a guest in our hotel. Kind regards, Hotel Santos Val de Neu.

Reviewed 26 February 2017 via mobile

A good hotel but doesn't worth the money. It could be a good 4 stars hotel. Our junior suite was quite small & grey black color, quite depressive. Restaurants are ok but not particular interesting. In general the the service is ok but depends on person. SPA is nice but small and charged. Indeed the location is perfect, nice kids...

 Report
Helpful?
Thank Elena d
Management response:

Dear Elena D, First of all, we would like to appreciate your comments on your stay, they help us to improve and to keep giving the best service. It also seems that you were unhappy with certain points during your stay, and we are already working in order to correct this and give the best hotel experience. I hope you...

London, United Kingdom
Reviewed 21 February 2017

WARNING - if you have kids who have a favourite toy to sleep with put it in a VERY safe place in the morning. My daughter has slept with the same toy mouse every night since she was born. My daughter is now 12 years old. We think housekeeping scooped up 'mousie' when cleaning the room. Staff werent overly helpful...

 Report
Helpful?
Thank lizziejmartin
London
Reviewed 19 February 2017

Money, money.... charge for everything. Beyond a joke. Closed main restaurant during the week, alternative was poor, cold cooked breakfast. Nice staff. Nice hotel. Spa overpriced. Management questionable.

 Report
Helpful?
Thank London,SW1
Management response:

Dear guest, First of all, we would like to retrieve as much information as possible regarding your case in order to avoid any further inconveniences to you or any future guests. We are deeply sorry that your stay at our hotel did not fulfill your expectations and we are eager to have you again as our customer in order to...

Frankfurt, Germany
Reviewed 16 February 2017

We booked the ski week arriving at the Hotel on Sunday the 12 and leaving Thursday the 16th Feb 2017. We specifically mentioned during the booking process that as we were booking ski class for my wife and four year old son on Thursday we would need the late check out. This was important for the organization as we paid...

 Report
Helpful?
Thank Giulio B
Management response:

Dear Giulio B, First of all, we are deeply sorry that your stay at Hotel Val de Neu did not fulfill your expectations. We gladly take your comments regarding the website in order to improve it and make it easier to use to our customers. Regarding the late check out, we had an investigation and we have information that you...

New York City, New York
Reviewed 15 February 2017

We were intrigued by a friends recommendation to ski in the Spanish Pyrenees in Baqueira Beret so after a lot of research we decided n the Hotel Val de Neu. It is part of the Hoteles Santos chain which has locations in Barcelona, Madrid, Valencia, etc... location is hard to beat. A 1 minute walk to the gondola and on...

 Report
Helpful?
Thank Robert T
Management response:

Dear Robert, We really appreciate your opinion about all our services. We will do our best to improve all the things you think could be better and whish to welcome you another season. Kind regards

london
Reviewed 3 February 2017 via mobile

We had a very good stay in one of the suites in January this year . Rooms are a little dark but otherwise comfortable and all staff are v friendly and helpful - the hotel is approx 50 meters from main cable car so isn't strictly ski in out but you do get a full locker at the cable car...

 Report
Helpful?
Thank worldtraveller45
Management response:

Dear Worldtraveller45, First of all, we would like to thank you for such appreciating words regarding our staff and your stay in Hotel Santos Val de Neu. Regarding our restaurants, we truly hope you give us a chance and try our cuisine in order to change your mind. We are really looking forward to having you again as a guest....

Reviewed 29 January 2017 via mobile

We been there for 5 nights and was really nice, we will come back for sure with daddy too... My son like a lot hotel, but mini club was only for small children , because for bigger children only one play station working and was always busy... Service is fast and good, breakfast is magnificent... Generally 5 star hotel how...

 Report
Helpful?
Thank beatifullplaces
Management response:

Dear guest, Thank you very much for your words. We really appreciate that you had a good time in our hotel and we will do our best to improve our services regarding entertainment facilities for children like your son. We will be glad to receive you and your family next season. Kind regards.

New York City, New York
Reviewed 21 January 2017 via mobile

My wife and I visited along with two friends for a week in January. Although I below list some shortcomings I believe could be easily rectified, I want to put this in context. The positives far outweighed the negatives and all 4 of us would definitely return, both to Baquiera and the hotel itself. Baquiera Skiing Simply put, we came...

 Report
Helpful?
Thank Brian27B

82 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (52)
Viewed
Family/Play Areas (1)
Viewed
Dining (4)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Room/Suite (1)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (5)
Viewed
Family/Play Areas (2)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Room/Suite (12)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Baqueira hotels
0.1 km away
AC Baqueira Ski Resort, Autograph Collection
0.8 km away
Rafaelhoteles by La Pleta
Rafaelhoteles by La Pleta
#1 of 10 in Baqueira
455 reviews
0.9 km away
Melia Royal Tanau
Melia Royal Tanau
#2 of 10 in Baqueira
288 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Hotel Tuc Blanc
Hotel Tuc Blanc
#6 of 10 in Baqueira
181 reviews
0.1 km away
Hotel Himalaia Baqueira
Hotel Himalaia Baqueira
#5 of 10 in Baqueira
275 reviews
0.6 km away
Hotel Chalet Val de Ruda
Hotel Chalet Val de Ruda
#4 of 10 in Baqueira
99 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Food & drink at the hotel
La Nonna Restaurant
La Nonna Restaurant
Cuisines: Italian, Mediterranean
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
El Hotel Val de Neu es ideal para la práctica del esquí. Está situado a tan solo 50metros del telecabina de la estación de esquí de Baqueira-Beret y para mayor comodidad, nuestros clientes disponen de un servicio de guardaesquís gratuito anexo al acceso del telecabina. Ya en el hotel, los clientes pueden relajarse en el SPA, con los diferentes masajes, tratamientos de belleza, o simplemente con el circuito termal y el jacuzzi exterior. El Hotel Val de Neu cuenta con una amplia y variada oferta gastronómica. El Restaurante la Fondue, de cocina típica de montaña. Restaurante el Bosque, con platos de mercado y cocina internacional y Restaurante el Bistro, con una carta más desenfada durante todo el día. Además el hotel dispone de la zona Chill Out, con una chimenea central y cómodos sofás que invitan a degustar cualquiera de nuestros combinados. Los niños pueden disfrutar en el hotel con una piscina climatizada para ellos, un miniclub supervisado por una animadora y dotado con videojuegos, piscina de bolas, etc. Asimismo tiene un restaurante infantil pensado solo para ellos, con la asistencia de una cuidadora para que los padres puedan estar tranquilos y disfrutar de un merecido descanso. El hotel dispone de varios tipos de habitaciones, desde habitación Neu Classic a las sofisticadas Neu Suite Real. Todas las habitaciones tienen WIFI gratuito, cafetera de cápsulas, carta de almohadas, etc ... more   less 

Additional Information about Hotel Val de Neu GL

Address: C/ Perimetrau S/N, 25598 Baqueira, Spain
Region: Spain > Catalonia > Province of Lleida > Val d'Aran > Baqueira
Price Range: $352 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Val de Neu GL 5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Travelocity, Agoda, Orbitz, Booking.com, TripOnline SA and HotelQuickly so you can book your Hotel Val de Neu GL reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Baqueira
#2 Spa Hotel in Baqueira
#3 Family Hotel in Baqueira
#3 Luxury Hotel in Baqueira
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Val de Neu GL staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Hotel Val de Neu GL staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The basic rooms are very nice but small by American standards so upgrade if this is an issue”
roberttA5278VX, 14 Feb 2017 | Read review
“South-West Mountain facing double rooms have a better outlook than junior suites”
jonnyo775, 2 Apr 2016 | Read review
“Family suites are very practical for families with kids”
fantasma_sd, 24 Mar 2016 | Read review
“ask for a quiet room”
DickSands, 1 Feb 2016 | Read review
“we had a room with a terrace which made all the difference because it was like an extention”
MafaldaPortugal, 5 Mar 2014 | Read review
5 of 5