Me and my group were on a business trip and had stayed at the NH conference center just the few days before. It was a refreshing experience to transfer to the First hotel Malpensa. Fantastic extremely friendly service on arrival. Lovely warm and inviting decor. Beautiful comfortable rooms. Efficient shuttle service very close to the airport. Very supportive staff particularly at reception and shuttle. I HIGHLY RECOMMEND AND WOULD STAY AGAIN. I wish our entire stay had been there.
The hotel is convenient for travelers, only 5 minutes away by car from the airport. The transfer costs only 4 euros one way for 1 person. Clean and easy check in. The staff was very helpful, the receptionist was a driver and transfer driver in one.
On the plus sside, close to Malpensa airport with Easy Shuttle process, Room ok, very pleasant helpful staff, good wifi, Dinner served next door in good local restaurent. Negative: No AC due to too early in year and room at 24C overnight so too hot to sleep. Window locked from opening as well. They did unlock window. Bathroom tired and old shower. Lighting Dim in room. Breakfast dissapointing at alot lower quality than I get in other similar european hotels. Sorry I would pick somewhere else next time
Great stay. We just needed a place for the night near MPX and this was perfect. The staff were great and there is a good restaurant next door. The rooms were renovated during Covid and all have “hardwood” floors which we like from a cleanliness perspective. They even have a little courtyard where we had a glass of wine.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing