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Grand Hotel Milano Malpensa

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Grand Hotel Milano Malpensa
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312 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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Reviewed 2 weeks ago via mobile

We stayed 10 days at this hotel. It's rather ok and prices are generally low. Do not expect luxury. You will find that a lot of low budget travelers will use this hot. Breakfast isn't great but on the other hand you got everything that you need. There is a shuttle bus to Milan Malpensa airport that can be booked...

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Helpful?
Thank Ganesh P
Dallas, Texas
Reviewed 2 weeks ago

This hotel is supposed to be a 4 star, but it needs to be downgraded.... by a lot! The hotel is very very far. From Milano Centrale Train Station, probably a 1 hour (or 1.5 hours depending on the train you take) ride. Then THEY SAY a 20 minute walk to the hotel from the station, but we timed it...

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Helpful?
Thank mcmc788
Kennebunkport, Maine
Reviewed 3 weeks ago

Stuck here by cancelled airline flight. Terrible. No soap. No remote. No hair dryer. I would not let my cat walk on the filthy, stained, thread bare carpet, much less me. Lunch was pitiful---dry roll with bread and cheese, old apple and water. Hard to mess up bottled water. Dinner consisted of low quality food--pasta, potatoes and mystery "meat". Do...

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Thank Linda H
White Plains, NY
Reviewed 3 weeks ago via mobile

Put up here by airline after flight cancelation. Horrible. Dirty carpet,parts if ruin hadn't been dusted in days, no AC or heat, no drinking cup. Listed for $50/night not worth 1 Euro. Airline will get an earful. Chair in room so disgusting I put it in hallway. The WiFi was free and the pizza pretty good. Those hotel website photos...

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Helpful?
Thank GeeWP
Global
Reviewed 2 February 2017

Airco not fonctionning, far too hot. (Had to leave window opened in January), corner bath/shower without curtains. Not a pen or piece of paper in the room. No complementary coffee/tea making in room. I had a 4th floor "superior" room, small balcony, large (a bit hard) bed. Breakfast with standard, no trills choices. Fitness room a bit sad, no TV/music....

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Thank MBFN
New York City, New York
Reviewed 6 December 2016

3 coakroaches found in room. Crew unprofessional and unfriendly. Was onot able to lock the door. Poor service! I do. Not understand the concept and management at all. If they do not understand the of hosppitality, a lot goes wrong.

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Helpful?
Thank pierre147
Marco F, Direttore at Grand Hotel Milano Malpensa, responded to this review

Dear pierre147 Thank you for your comments, in which you drew our attention to your experience while guest at the Grand Hotel Milano Malpensa! We do apologize and we are of course very disheartened that your stay was not as positive as the one of other guests who reported their comments on this site. Our aim is that every guest...

Reviewed 15 October 2016 via mobile

If you want a room that smells like a public toilet, is hot like a sauna, is filthy and want to spend time killing bugs, then this is the place to be! They overused toilet spray so that the room smelled like a train station toilet. The central heating cannot be adjusted by the guest, it displayed 34.6°C! The only...

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Helpful?
Thank 239ivesi
Marco F, Direttore at Grand Hotel Milano Malpensa, responded to this review

Dear 239ivesi Thank you for your comments, in which you drew our attention to your experience while guest at the Grand Hotel Milano Malpensa! We do apologize and we are of course very disheartened that your stay was not as positive as the one of other guests who reported their comments on this site. Our aim is that every guest...

Reviewed 12 October 2016 via mobile

Everybody in this hotel is super friendly, from the driver till the receptionist. The rooms are good but no great but price quality a good deal as only 5 minutes from Milan Malpensa Airport in a quiet envirrement. I recommend this hotel to all travellers

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1Thank koenraad v
Marco F, Direttore at Grand Hotel Milano Malpensa, responded to this review

Dear Koenraad, Thank you for the review and for your nice feedback. We are thrilled to hear That we met your expectations and happy to learn you appreciation about our Hotel. I have shared your review with my whole team. We are very much grateful for your compliments ! It is our goal to consistently Provide customer satisfaction and your...

Miami, Florida
Reviewed 16 September 2016

I stayed at this hotel for 2 nights, courtesy of American Airlines flight cancellations. We were taken there like cattle on 2 tour buses and it seemed like instead of being thankful for the business (120 rooms), they resented having to work with us. The hallway rugs were filthy!!! The rooms themselves were OK, but one of the towels was...

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Helpful?
Thank MariaMedranda
Marco F, Direttore at Grand Hotel Milano Malpensa, responded to this review

Dear MariaMedranda Thank you for your comments, in which you drew our attention to your experience while guest at the Grand Hotel Milano Malpensa! We do apologize and we are of course very disheartened that your stay was not as positive as the one of other guests who reported their comments on this site. We have discussed the points you...

Cave Creek, Arizona
Reviewed 21 July 2016

The Internet paints a far better picture than actual. A reason this hotel was selected is because it allows luggage storage. We were planning to leave some luggage there and tour and return to pick up luggage. The airport hotels do not permit luggage storage. The Hotel, upon arrival, looks worn. Austere interior lobby and rooms. The place is clean!...

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Helpful?
Thank Papaleadfoot
Marco F, Direttore at Grand Hotel Milano Malpensa, responded to this review

Dear Mr Papaleadfoot Thank you for your comments, in which you drew our attention to your experience while guest at the Grand Hotel Milano Malpensa. First of all we do apologize and we are of course very disheartened that your stay was not as positive as the ones of other guests who reported their comments on this site. I’d like...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Grand Hotel Milano Malpensa is the 4-star hotels in the area of the airport of Milan Malpensa, designed for those coming to town for business or pleasure. Professionalism, flexibility and warmth are the essence of the Grand Hotel Milano Malpensa, located in a strategic position, just 8 km from the international airport, but not only ideal for airport customers. The convenient highway access makes it easy to reach the city of Milan and Varese, in addition to the fair grounds of Milan, Lake Maggiore, Lake Orta and the Parco del Ticino. 137 Beautifully appointed guest rooms, including 5 suites, a modern restaurants and a stylish brasserie are just some of the reasons that will amaze you inside the Grand Hotel Milan Malpensa: an elegant and refined mix in which you can find a well-deserved break from frantic days and incessant rhythms. ... more   less 

Additional Information about Grand Hotel Milano Malpensa

Address: Via Lazzaretto 1, 21019 Somma Lombardo, Italy
Region: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range: $60 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Milano Malpensa 4*
Number of rooms: 137
Reservation Options:
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Also Known As:
Domina Hotel Malpensa
Domina Hotel Milan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Milano Malpensa staff and other travellers.
10 questions
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Waretown, New Jersey
over a year ago
Woodstock, GA

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Questions? Get answers from Grand Hotel Milano Malpensa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anywhere else is better!”
mcmc788, 10 Apr 2017 | Read review
“Not grand!”
pierre147, 5 Dec 2016 | Read review
“Book at another hotel”
Papaleadfoot, 21 Jul 2016 | Read review
“Maybe if you get a room closer to the elevator the internet might work, mine was at the end and no internet”
MohamedMahfooz, 18 Apr 2015 | Read review
“Ask for a room that doesn't overlook the bar exit or recycling bins.”
RobertK676, 15 Oct 2014 | Read review
5 of 5