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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    08/08/2017 09/08/2017
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    Overview
    • Excellent84%
    • Very good11%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “surf and turf” (529 reviews)
    “ocean front” (490 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    8 Aug.9 Aug.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,827)
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    There are newer reviews for Iberostar Grand Hotel Paraiso
    See the most recent reviews

    11 - 15 of 4,531 reviews

    Reviewed 1 week ago

    This was our first time at an Iberostar property and we were blown away by the staff, the food, the drinks and the resort. What a refreshing treat to have a vacation where everything is "aaah!" Thanks to our most wonderful servers - Emilio and...More

    4  Thank Janie P
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 2 days ago

    Dear guest, First and foremost, we would like to thank you for taking the time to share your recent experience in IBEROSTAR Grand Hotel Paraiso. It is a real pleasure to know we exceeded your expectations through our varied gastronomic offer, drinks, facilities and the...More

    Reviewed 1 week ago via mobile

    A beautiful hotel with great rooms on the beach with butler and all you need ! Big room, big bathroom with shower and bath. Flowers in your bath when you come back from the beach ! Great service, great place, great animation team, great food,...More

    1  Thank Frederique H
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 2 days ago

    Dear guest, In name of the managers and all the staff of IBEROSTAR Grand Hotel Paraiso, we would like to thank you for writing a review about your recent experience at our hotel. We are grateful to read we were able to meet all of...More

    Reviewed 1 week ago

    Plan ahead. Make your dinner reservations before your arrival date. Plan your excursions in advance. Before you know it you'll be headed home. Remembering the bartenders names made it more personal and their friendliness was priceless. If you want to tip the maid service don't...More

    Review collected in partnership with Iberostar
    2  Thank MotherOfTheBrideJess
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 2 days ago

    Dear guest, First of all we would like to thank you for sharing your review about your stay in IBEROSTAR Grand Hotel Paraiso. Thank you for highlighting the service of our dedicated staff team, as it is always motivating for them to hear such kind...More

    Reviewed 1 week ago via mobile

    Leaving today after 7 days - I usually stay at Secrets resorts so I'll list some comparisons. Checkin - here I was confused on why it took the bellboy getting my room , then took me to my building to meet the concierge then took...More

    6  Thank Evelyn g
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 2 days ago

    Dear guest, First of all thank you for sharing your experience about your stay with us on TripAdvisor. We truly regret to know that we did not meet your expectations during your vacations. Your feedback is very much appreciated as it helps us to improve...More

    Reviewed 1 week ago

    We have stayed at Iberostar properties at least a dozen times. This was our 2nd stay at the Grand and truly the best ever, thanks to the many wonderful staff members. We were in building 70 & our butler, Victor, was the kindest, most attentive...More

    5  Thank caryn176
    Response from Quality manager I, Quality Manager at Iberostar Grand Hotel ParaisoResponded 2 days ago

    Dear guest, Thank you for the moment you have taken to share with other travelers your experience about your stay. We really appreciate your loyalty towards IBEROSTAR Grand Hotel Paraiso. It is rewarding to know we were able to fulfill your expectations and that you...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • USD 424 - USD 1,006 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Playa Paraiso
    • #1 Luxury Hotel in Playa Paraiso
    • #1 Family Hotel in Playa Paraiso
    • #1 On the Beach Hotel in Playa Paraiso
    • #1 Green Hotel in Playa Paraiso
    • #1 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, VISIT US, INC. , Expedia, Orbitz, TravelUp, Travelocity, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Playa Paraiso ,
    • Playa Paraiso Iberostar ,
    • Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (8178)
    Pool & Beach (1570)
    Room & Suite (1333)
    Dining (993)
    Hotel & Grounds (4535)
    Bathroom (144)
    Family and Play Areas (31)
    Business Centre & Event Rooms (23)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    FFFins
    21 July 2017|
    Answer Show all 5 answers
    Response from | Reviewed this property |
    I would say their was a variety of ages. With this price range of the resort we didn't see to many younger kids. Not sure on the golf rental as we didn't use it. The beach water is brilliant blue and beautiful. The waves... More
    0
    Votes
    Meril T
    19 July 2017|
    Answer Show all 4 answers
    Response from lynngm2017 | Reviewed this property |
    We always take $2 bills... easier to carry and never tip just a dollar.
    0
    Votes
    mcdonald2003
    19 July 2017|
    Answer Show all 4 answers
    Response from lynngm2017 | Reviewed this property |
    My husband and I have visited twice, very much an older crowd at the Grand. We are in our early 50's, I'm sure it varies, however when we were there (fall) there was only one group of younger (30's) folks. It is wonderfully... More
    0
    Votes
    Room Tips
    "Garden views rooms are great for privacy, I could not see anything but tree's, no water."
    Read review
    "Pool or O C front I know your not in the room much it is nice to look at something when you are on your..."
    Read review
    "We stayed in a beach front room. Definitely worth the upgrade!"
    Read review
    "Building 70 with Victor. Bring a reusable straw as plastic ones are banned."
    Read review
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