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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,350 Reviews from our TripAdvisor Community

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Showing 4,182: English reviews
San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

Our friends have stayed here in the past and recommended this hotel so we came all here together. I was very impressed and it was an amazing 6 nights here. We never expected an all inclusive to be this high-end and amazing. We have stayed at properties as nice or even nicer, but the staff and service here is bar... More 

Helpful?
Thank Derek S
Sheboygan Falls, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed yesterday NEW via mobile

I recently returned from my 10th vacation visit to The Iberostar Grand Paraiso. As with all past visits, it happened again! Any want or need was addressed with the utmost courtesy and swiftness by the hotel staff. Staff turnover at this resort is minimal, and being a repeat customer, one feels wanted and cared about. Unlike going to another resort... More 

Helpful?
1 Thank GarbageFan
Hamilton, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

We stayed here prior to our visit to the Iberostar in Jamaica, (in January previous years) and though both hotels were amazing, but the one that suits my personality gives the Paraiso the edge! The Iberostar in Jamaica has a slightly more relaxed feel than the Paraiso but I LOVE the absolute luxury of the Paraiso. First of all, it... More 

Helpful?
1 Thank Cosmomo123
London, Canada
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed yesterday NEW via mobile

Stayed here in November with a group of friends to get away for a little R&R and some golf. Have stayed here once before and also at several resorts in the area including Barcelo Palace, Moon Palace, Valentin, Yucatan Platinum, El Dorado Casitas Royale and Palladium to name a few. Hands down, no question in my mind, this is the... More 

Helpful?
1 Thank LovetheKeys50
Cincinnati
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

Great relaxing place to visit. Room was great. Food excellent. Employee served all of our requests. They new us by name at our building. Beautiful views of the ocean from room and many of the restaurants. Would go back in a heartbeat. Looking for a good price now.

Helpful?
1 Thank gamster68
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

First time visitors to this hotel. Almost everything exceeded our expectations. We stayed in an oceanfront suite. Accommodations were excellent, service was top notch, food was great, golf course in excellent condition and the weather cooperated ... 80 degrees + and sunny everyday. Great customer service / wonderful staff. Only negatives - we were unable to book restaurants a few... More 

Helpful?
3 Thank Heather M
Chicago, Illinois
Level Contributor
112 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 days ago NEW

I love the Iberostar properties specially the Grands. Awesome drinks, great gourmet restaurants, 24 hour room service, there's also this beautiful pool that has a retractable CEILING! The pool has beautiful bathrooms with showers and lockers. And it also offers sauna and detoxification rooms in pool bathroom. The buffet for lunch offers a variety of grilled seafood including lobster tails...The... More 

Helpful?
Thank TheaTravelJourneys
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

The room was awesome, the service was amazing, and the pool I swam in every morning was beyond compare. My husband and I are from Chicago so we are pretty picky about food. I thought the dinners were delicious and inventive, but that the buffets for breakfast and lunch were just OK. We used the official spa, and although my... More 

Helpful?
2 Thank atbedard
Thornhill, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 5 days ago NEW via mobile

We really love this place. This was our fifth time here and it had always been a consistently fantastic holiday. The staff is always attentive and you can get anything you want whenever you want i The reservations are snap and very easy to modify when when necessary. We loved the lamb at the Italian restaurant and had an exquisite... More 

Helpful?
4 Thank Dr David S
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for your loyalty to IBEROSTAR Grand Hotel Paraiso. We love to read that our loyal customers continue to have memorable stays and always enjoy our facilities, activities, food, drinks and the attention of our staff always committed to their well-being. We will be happy to welcome you for the sixth time to your home away from... More 

SandalsGrandeSt.Lucia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 days ago NEW

This was our 7th time at the Grand. We needed to get away and we enjoy the Grand so much and the friendly staff that we couldn't go anywhere else. Long walks on the beach is safe. They provide great activities and wonderful service on the beach. The food at ALL the restaurants is delicious but we tend to go... More 

Helpful?
4 Thank JANHECK
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for sharing your experience at our resort with other worldwide travelers. We are very proud to have loyal guests as you and we are very happy to know we were able to make you feel safe and comfortable at our resort. Thank you for highlighting the work of our staff who made your stay more enjoyable.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $555 - $1,398 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#1 On the Beach Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Paraiso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper floor facing the ocean are the best! Also, call for a golf cart to take you places if you don't feel like walking!”
 of 5 bubbles Cosmomo123, 4 Dec 2016 | Read review
“Ocean front suites come at a premium price..but well worth it.”
 of 5 bubbles heathermU2845VX, 3 Dec 2016 | Read review
“ocean front, for sure”
 of 5 bubbles JANHECK, 29 Nov 2016 | Read review
“Beach front top floor”
 of 5 bubbles j4205lemay, 28 Nov 2016 | Read review
“Upgrade to the Oceanfront”
 of 5 bubbles dxander, 21 Nov 2016 | Read review
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