We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
31/12/2017 01/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    31/12/2017 01/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    USD 1,350*
    View Deal
    Traveller (10731)
    Room & Suite (2029)
    Pool & Beach (1933)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (636 reviews)
    “santa fe” (343 reviews)
    “sand bags” (379 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    31 Dec.1 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from USD 1,350.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Paraiso hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ef91ef10a28045a59d0d7faf50819fc0", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":574249,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":12,"year":2017},"checkout":{"day":1,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ef91ef10a28045a59d0d7faf50819fc0","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1350,"lowestMetaPrice":1350,"additionalPartner":false,"highestMetaPriceDisplay":1350,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1350,"lowestMetaPrice":1350,"highestMetaPriceDisplay":1350,"hotelName":"El Dorado Royale, by Karisma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImVmOTFlZjEwYTI4MDQ1YTU5ZDBkN2ZhZjUwODE5ZmMwIiwiQUlLIjoiOGZlNWFkYjczM2RhNGNiMWI1NWQ0MmNiZmUzMTg4MWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "31/12/2017", "checkOut": "01/01/2018", "lowestPrice": "USD 1,350", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (10,498)
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    4,221 - 4,225 of 10,174 reviews

    Reviewed 16 December 2014

    We visited this hotel for a birthday trip for a week, my only regret of the whole holiday is that our trip wasn't for longer. This was the best All Inclusive hotel I have stayed in. We arrived and were welcomed with bubbly and a...More

    1  Thank MrsPC_London
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 13 January 2015

    Hola Dear MrsPC_London, First we want to thank you for your positive and kindly feedback. I am happy to hear that your experience in our resort was up to your expectations, and that you enjoyed each detail of our All Inclusive Karisma Gourmet Inclusive. We...More

    Reviewed 16 December 2014

    My wife and I stayed at the El Dorado for the first time in November 2011 and returned again this year. Overall, we really love this resort! The entire staff goes out of their way to make it a great experience and our room was...More

    Thank Jason G
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 13 January 2015

    Hola Dear Jason G, We very much appreciate your review on TripAdvisor, we understand your experience was not exactly perfect in compared to your last stay with us, but you can be certain that all your comments will be taken into consideration. As we are...More

    Reviewed 16 December 2014

    Our first visit at this location occurred in October of this year... and we were flagerblasted, to say the least... Everything, from the first person who met us at the reception of the main lobby, to the shuttle driver who took us to our casitas...More

    1  Thank Nathalie L
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 13 January 2015

    Hola Dear Nathalie L, On behalf of El Dorado Royale team, thank you for choosing us for your holidays! I am glad to read in your review that you enjoyed our property. We look forward to welcome you again next time you visit the Riviera...More

    Reviewed 16 December 2014

    My wife and I celebrated our 10 year anniversay at El Dorado Royale in June. We decided to reach out to the great staff at Beach Bum Vacation(the same folks we went through 10 years ago)to help us plan this exciting event in our lives....More

    19  Thank BSBailey
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 10 January 2015

    Hola Dear BSBailey, Thank you so much for write such a nice review of your experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. I am sure your...More

    Reviewed 16 December 2014

    We have just returned from a fabulous two week honeymoon at el doraro royale, i can not thank all of the lovely staff who work in all the restaurants and bars, the cleaner's and concierge you have all been amazing. Our favourite bar was definitely...More

    2  Thank 608cheescake
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 10 January 2015

    Hola Dear 608cheescake, On behalf of El Dorado Royale team, thank you for choosing us for this special holidays! I am glad to read in your review that you enjoyed our property. Hoping to welcome you once again very soon celebrating your Anniversary in the...More

    Iberostar Grand Hotel Paraiso
    6,040 reviews
    #1 of 11 hotels in Playa Paraiso
    4.8 km
     
    Valentin Imperial Riviera Maya
    12,266 reviews
    #1 of 1 hotels in Playa del Secreto
    2.8 km
     
    Secrets Maroma Beach Riviera Cancun
    12,615 reviews
    #2 of 6 hotels in Playa Maroma
    6.9 km
     
    Now Jade Riviera Cancun
    9,248 reviews
    #8 of 28 hotels in Puerto Morelos
    6 km
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 321 - USD 1,118 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, Hotwire, Orbitz, Hotels.com, Evoline ltd, HotelsforEveryone and Cancelon so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10731)
    Room & Suite (2029)
    Pool & Beach (1933)
    Dining (1041)
    Hotel & Grounds (5854)
    Bathroom (142)
    Business Centre & Event Rooms (61)
    Family and Play Areas (18)
    Nearby
    Nearby HotelsSee all 11 hotels in Playa Paraiso
    Valentin Imperial Riviera Maya
    12,266 reviews
    2.77 km away
     
    Iberostar Grand Hotel Paraiso
    6,040 reviews
    4.80 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,615 reviews
    6.95 km away
     
    Now Jade Riviera Cancun
    9,248 reviews
    5.96 km away
     
    Nearby Restaurants
    Il Olivo
    167 reviews
    2.83 km away
    Pavo Real by the Sea
    478 reviews
    6.49 km away
    Chilpayas
    77 reviews
    7.97 km away
    La Petita
    103 reviews
    7.32 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    728 reviews
    4.90 km away
    Delphinus Puerto Morelos
    201 reviews
    6.32 km away
    Jardin Botanico Dr. Alfredo Barrera Marin
    169 reviews
    6.93 km away
    Rancho Bonanza
    714 reviews
    1.07 km away
    Ask a question
    Questions & Answers
    Trigirl262
    16 December 2017|
    Answer
    Response from Orla O | Reviewed this property |
    not much shade by the pools there is a real lack of umbrellas every where! bring hats
    0
    Votes
    Trigirl262
    16 December 2017|
    AnswerShow all 2 answers
    Response from BigPayo | Reviewed this property |
    Lots of pools. The main pool more than enough space to do laps. Have fun.
    0
    Votes
    Room Tips
    "Clean The Bathroom Better is all I would say. Otherwise great!"
    Read review
    "This is a large resort. if you like to be in the center of the action ask for a building near the main pool..."
    Read review
    "The rooms in the Casitas section are the best!"
    Read review
    "All the rooms are large and comfortable. The garden views are very nice, but if you are wanting a waterview..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing