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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
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8,605 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
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Showing 8,354: English reviews
Reviewed 14 March 2013

We stayed here with friends, got a 3rd floor room with balcony, not ocean view, but who cares, we never spend any time in our rooms anyway. The property is gorgeous, well maintained, very spread out, so lots of walking, but very fun and friendly shuttle drivers if you want a ride. The room was very nice, big bathroom with...

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1Thank Fsjtraveller
Waukesha, Wisconsin, United States
Reviewed 13 March 2013

We stayed at the El Dorado from 3/5-3/10. Please don't believe the negative reviews. This resort is nothing short of amazing! Check in: Wonderful! There was one couple a head of us checking in. A lady came around and offered us a drink within minutes of entering the resort. Check in was smooth. We arrived early at around noon. Our...

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3Thank JamoWI
Lexington, Kentucky
Reviewed 12 March 2013

My wife and I took a week's vacation at El Dorado Royale at the end of February. Karoline from Beach Bum Vacation recommended this resort for us because she knew that we were food lovers, and it did not disappoint. Every meal that we had there was impressive — the kind of food that you would expect in four-star restaurants at...

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4Thank Bnjewell
lockport
Reviewed 12 March 2013

My husband and I went for a romantic vacation - through Funjet.com. Paid for a 5 star hotel per funjet's rating system. In my mind, a five star does not have stains on the lamp shades, night stands and tv cabinet all scratched up very old furniture. Alarm clock moves 2 hours in a one hour period which made you...

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5Thank worldtravelers0128
KarismaHotelsResorts, General Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Firstlly as General Manager , I am truly very sorry to hear your experiences did not live up to expectations. We have renovated over 50% of the hotel, creating a new type, more modern feeling accommodation and within the next year we hope to continue when the operation allows. we no longer have the La Fondue however very shortly we...

Collegeville, Pennsylvania
Reviewed 12 March 2013

We went to the El Dorado Royale for a friend's wedding and had a wonderful time. The weather was perfect, although a bit windy - definitely bring a sweater for the evenings if you go in March! We stayed on the El Dorado side (vs. the Casitas) and were happy to be there. The Casitas put you a bit farther...

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1Thank caluka
Bristol, United Kingdom
Reviewed 12 March 2013

I can't really fault El Dorado Royale. It is a gorgeous resort, with beautiful rooms and public spaces and amazing service, but there was just a little something missing. Nothing that made it a bad holiday by any means but a couple of little misses on some levels. In general the hotel is excellent and we had an amazing holiday....

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4Thank Rory I
moodus
Reviewed 11 March 2013

This was our first all inclusive trip and while we used timeshare points through Diamond as a gift from our inlaws for a vaca, we were suprised to walk into an unknown "mandatory all inclusive fee" on top of that which we were unaware of. This was a pretty upsetting bill to walk into, especially when all other hotels in...

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2Thank wanderlustabraham
Wigan, United Kingdom
Reviewed 11 March 2013

We stayed at El Dorado Royale from 23/02/13 until 09/03/13, having travelled there for a friends wedding. I'll let them tell you about that but let's just say it had been a fraught few weeks before we left England, and it certainly wasn't all plain sailing once at the resort. The resort itself is beautiful, the grounds are lovely, spacious,...

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5Thank HilBuc
Boston, Massachusetts
Reviewed 11 March 2013

Just returned from our week's stay at the El Dorado Royale.. We have been to many All Inclusive resorts and this was by far the best we have been to. We were in building block 900's the rooms were very nice.. and plenty large enough. This building was great, we were close to everything, the big pool & as well...

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6Thank woody20112
Cochrane, Alberta, Canada
Reviewed 10 March 2013

Having stayed at various all-inclusives in Mexico in the past, in Cancun, on the Mayan Riviera and in San Jose del Cabo, we knew what to expect - friendly people, beautiful surroundings and the opportunity to adapt our vacation without being stuck with a schedule. The El Dorado gave us all of that and much more. The first surprise was...

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6Thank Gran4two

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $435 - $1,225 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
1,202 questions
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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jojos was the main source of nightlife noise so if you want a quiet spot ask to be a block or two from there.”
 of 5 bubbles GRLUK, 6 Dec 2016 | Read review
“Sea view at the third floor (no lift)”
 of 5 bubbles gualtierob983, 5 Dec 2016 | Read review
“Take along some kind of light so you can be seen while walking by the electric carts after dark.”
 of 5 bubbles bonhamWI, 5 Dec 2016 | Read review
“The casitas looked a little newer and nicer - but they were more expensive”
 of 5 bubbles JKMo24, 5 Dec 2016 | Read review
“5405, far from the noise and no passing footfall.”
 of 5 bubbles claytonc355, 4 Dec 2016 | Read review
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