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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    03/12/2017 04/12/2017
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    Savings alert: 40% below average rate

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    USD 398*
    USD 381*
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    Traveller (10593)
    Room & Suite (2017)
    Pool & Beach (1919)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (634 reviews)
    “santa fe” (344 reviews)
    “sand bags” (379 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    4.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (10,359)
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews
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    4,141 - 4,145 of 10,039 reviews

    Reviewed 21 November 2014

    Nancy and her crew did a beautiful job of transportation, excursions and getting you prepared for your stay and safe return. I went for my dear friend’s daughter's wedding the food, service and grounds were amazing. I wish my husband had come along.More

    Thank wellforall
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 17 December 2014

    Hola Dear Wellforall, Thank you for your wonderful review of your recent star here at El Dorado Royale. It is amazing to read that our guest truley appreciate our ardous efforts to preserve our beaches and Resort as a Luxury, relaxing and romantic ambience for...More

    Reviewed 21 November 2014

    My husband and I held our destination wedding at EDR in February 2014. We planned our entire wedding and guest travel arrangements through VIP Vacations, Inc. and the Lomas Travel wedding coordinator, Claudia. The wedding was amazing! The venue, food, and decorations were just as...More

    Thank Courtney G
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 26 December 2014

    Hola Dear Courtney G, Thank you very much for appreciating the arduous effort to maintain our Resort as a Luxury, relaxing and romantic ambience for vacationers such as yourself. We will be waiting for you on February as an celebrations for your anniversary At El...More

    Reviewed 20 November 2014

    We returned just 8 days ago from the El Dorado and before we left we were already planning our return trip! This place is outstanding! The grounds, the atmosphere, the accomodations, and the service were complaint free. And the food ... Oh my the food,...More

    Thank Michele C
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 17 December 2014

    Hola Dear Michele C, First, thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. It is interesting to read that you enjoyed...More

    Reviewed 20 November 2014

    I am currently typing this while lying on a cabana bed in the Generation’s hotel. We were a returning visitor this year and after not receiving a few experiences last year that were booked for us by our travel agent I decided to email the...More

    Thank EssexPinch
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 17 December 2014

    Hola, Dear EssexPinch, It feels very rewarding to acknowledge how much our guests appreciate the staff, facilities, grounds and service we provide. It will be a pleasure to extend your compliments to our staff. We are sure it will be a really nice way to...More

    Reviewed 19 November 2014

    The resort is stunning. I'll just give my personal opinions on a few things and mention who and what I found amazing as most people have done a great job of highlighting the resorts good and bad points. Beware the Thomson reps. They like to...More

    6  Thank Ctubauer3
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 17 December 2014

    Dear Ctubauer3, It has been really nice reading your detailed review of your holiday at El Dorado Royale, a Spa Resort by Karisma. Our customers´ opinions and suggestions are really crucial in the process of improving our performance, so we thank your valuable comments which...More

    Iberostar Grand Hotel Paraiso
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 329 - USD 1,106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Travelocity, Orbitz, Hotwire, Hotels.com, HotelsforEveryone, Evoline ltd, Cheap Tickets and Cancelon so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10593)
    Room & Suite (2017)
    Pool & Beach (1919)
    Dining (1017)
    Hotel & Grounds (5771)
    Bathroom (137)
    Business Centre & Event Rooms (61)
    Family and Play Areas (18)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tony p
    22 November 2017|
    AnswerShow all 2 answers
    Response from Diane S | Reviewed this property |
    I am not sure either... but its a really nice resort. It is more likely the fact that there is a lot wild and nature surrounding the resort, ie wet land where wild animal live (crocodials) They have a really good eco... More
    0
    Votes
    suzeken
    22 November 2017|
    AnswerShow all 5 answers
    Response from Wayne O | Reviewed this property |
    They have a golf cart shuttle service that runs till 11PM every 20 minutes, that makes up for the distances between places, as it is a very large resort, and there is a fair distance between restaurants. If you do a google... More
    1
    Vote
    Kelsey A
    20 November 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi Kelsey, I would kindly like to inform you that you can enjoy the aqua gym, water polo, water volleyball, snorkeling, wave runners & parasailing while at the resort. Best regards!
    0
    Votes
    Room Tips
    "Stayed in 300 premium block but had to ask concierge every day to restock fridge as never done. Concierge not..."
    Read review
    "Swim up is the way to go!"
    Read review
    "Our Premium Room 212 was quiet, being on the second floor we had a lovely view over the sea,"
    Read review
    "There are no bad rooms in my opinion"
    Read review
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