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05/11/2017 06/11/2017
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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children
    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of USD 529/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    USD 414*USD 667*
    View Deal
    Traveller (10485)
    Room & Suite (2006)
    Pool & Beach (1907)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (631 reviews)
    “sand bags” (377 reviews)
    “santa fe” (336 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 414
      View Deal
    • Check booking site for details
      USD 667
      View Deal
    • Check booking site for details
      USD 536
      View Deal
    View all 6 deals
    Write a Review
    Reviews (10,183)
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews
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    21 - 25 of 9,869 reviews

    Reviewed 5 days ago

    What I thought was going to be a great trip turned out to be amazing. Between the staff's attentiveness and politeness and the beautiful environment we can't stop talking about how much fun we all had. I hope to bring my husband there one day...More

    Review collected in partnership with this hotel
    Thank Steph Míchelle H
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 3 days ago

    Hola Steph Michelle H! Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. Thanks to the staff, facilities and services is that...More

    Reviewed 5 days ago

    enjoyed holiday overall just a few worrying points. No good for anyone with a walking disability too many steps everywhere no access to pools if you cant bend your knees, This is not pointed out in brochure. May be al a carte restaurants but you...More

    Review collected in partnership with this hotel
    2  Thank grichardson1951
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 3 days ago

    Hola Grichardson1951! Thank you so much for your feedback on our hotel. Let me express my gratitude for taking the time to write about your stay at El Dorado Royale, a Spa Resort by Karisma. We are very sorry for not being able to exceed...More

    Reviewed 5 days ago

    This resort is beautiful, the grounds are great, the buildings are clean, the people were very polite. My wife and I had a good time here. unfortunately upon check out we were left with a bad taste in our mouths, which I will explain. Upon...More

    Thank Mattizzler
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 2 days ago

    Thank you for taking the time to share your feedback and leave a review. We apologize for any inconvenience you experienced during your stay. Your feedback is important to us and has been shared with the correspondent department. We hope to have the opportunity to...More

    Reviewed 6 days ago

    The hotel was amazing, we went for a fortnight and didn't eat in same restaurant twice, and food was excellent cooked fresh to order .... such a choice. Even cookies and coffee on the beach. Staff are constantly cleaning and buzzing around to make everything...More

    Review collected in partnership with this hotel
    3  Thank terrieh2017
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 3 days ago

    Hola Terrieh2017! It has been really nice reading your detailed review of your holiday at El Dorado Royale, a Spa Resort by Karisma. It is interesting to read that you enjoyed every detail of the Karisma Gourmet Inclusive Experience Hopefully, we will have the pleasure...More

    Reviewed 6 days ago

    Location, drinks, events are all great! It can take a minute to get your transport or room service food if it's busy so be sure to call it in early. Also, be sure to reserve food at a restaurant. Everything we ate was very good....More

    Review collected in partnership with this hotel
    1  Thank jasonpilote
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 3 days ago

    Hola Jason Pilote! It has been a pleasure to read your recent review. I am sure your comments will be a very nice motivation for our staff to keep working for all future travelers when trying our destination. Hoping to welcome you once again at...More

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    El Dorado Casitas Royale, by Karisma
    4,906 reviews
    #26 of 390 hotels in Riviera Maya
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 324 - USD 1,033 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Cheap Tickets, HotelsforEveryone, Evoline ltd and Cancelon so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10485)
    Room & Suite (2006)
    Pool & Beach (1907)
    Dining (1015)
    Hotel & Grounds (5692)
    Bathroom (133)
    Business Centre & Event Rooms (61)
    Family and Play Areas (18)
    Nearby
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    4,906 reviews
    .03 km away
     
    Valentin Imperial Maya
    12,076 reviews
    2.80 km away
     
    Iberostar Grand Hotel Paraiso
    5,950 reviews
    4.80 km away
     
    Secrets Maroma Beach Riviera Cancun
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    suzan h
    21 October 2017|
    Answer
    Response from debragormley2 | Reviewed this property |
    Hi, not that I know of no. There is only soft drinks, water and beer in mini fridge. No wine and no spirits. If you phone room service for a glass of wine, you have to purchase a full bottle and it is not cheap.
    1
    Vote
    Angela W
    21 October 2017|
    Answer
    Response from PuggleLovers | Reviewed this property |
    All Inclusive to the point your lodging, food and beverage is paid for. Extras such as Spa treatments and excursion are not. There is enough AI to keep you busy for at least 2 weeks.
    0
    Votes
    Julie W
    18 October 2017|
    AnswerShow all 2 answers
    Response from PuggleLovers | Reviewed this property |
    Chinos with a collared shirt would be acceptable. l would not wear flip flops or a t-shirt. I have seen people wearing t-shirts with dirty tennis shoes to dinner. Very tacky. Nice, clean sandals or shoes are good. I usually... More
    1
    Vote
    Room Tips
    "Casitas are extremely nice, though they do cost more than a standard room. To us, it would be worth staying..."
    Read review
    "Nice rooms, little privacy as everything is all glass. Don't leave your patio door ajar as it gets very..."
    Read review
    "Jacuzzi suite."
    Read review
    "Ask for rooms not close to theatre and not on ground floor"
    Read review
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