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El Dorado Royale, by Karisma

Bookit.comUSD 676*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,456 Reviews from our TripAdvisor Community

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Showing 9,169: English reviews
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A TripAdvisor Member
1 review
1 helpful vote
Reviewed yesterday NEWvia mobile

One of the best vacations to date! My fiancé and I went to celebrate my 30th birthday and his 35th. We are not party animals, but we like to have a good time. With that being said, El Dorado is perfect for that. Entertainment nightly, nothing outstanding, but Sergio was very funny and the rock show was awesome! The bars...

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1Thank A TripAdvisor Member
Reviewed yesterday NEW

If the staff weren't happy they did not show it. All staff offered a top notch service if you were walking by them or being made a drink you would get a smile. From the moment you arrive, you are treated like royalty and you know you are going to have a good holiday - drink in hand at reception....

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3Thank Suzy W
Reviewed 2 days ago NEWvia mobile

This place is pure paradise! Aside from the absolutely gorgeous setting of palm trees, lush green grass, sandy beach & bright turquoise sea...the staff are the biggest asset to the El Dorado! They always greet you with a smile & a hello & cannot do enough fur you! The swim-up room is heaven on earth! There's a lazy river that...

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5Thank Busherrs
Reviewed 2 days ago NEW

as here for a wedding and thankfully the people I was with made the trip worthwhile. In my opinion, the food was sub par (breakfast especially, now how can you screw that up?) and room service was disgusting. I had somewhat of a decent meal at Kampai. Seemed to be a MAJOR inconvenience to every restaurant (even buffet) if you...

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3Thank Kristen M
KarismaHotelsResorts, Hotel Manager at El Dorado Royale, by Karisma, responded to this review

Dear Kristen M First of all I want to thank you for the time taken to share you feedback about your recent stay at our hotel. I want to thank you also for the positive comments on the bedding and that you have enjoyed the Beach Cabañas as the Entertainment during your stay. Our Cuisine is what started our Gourmet...

Pickering, Canada
Reviewed 2 days ago NEW

The resort is beautiful. Very clean grounds and the rooms are large and well stocked. What drove me crazy was the other guests. I couldn't believe the people who get up In the morning and place a book or towel on a pool chair and then not come back for HOURS!! By the end of the week I was absolutely...

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Helpful?
3Thank 123kf456
KarismaHotelsResorts, Hotel Manager at El Dorado Royale, by Karisma, responded to this review

Dear 123kf456 thank you for sharing your feedback with us at Trip Advisor. It is very nice to know that you have enjoyed the well-kept property grounds, the room as the generally Resort. Nevertheless, reading through your review I want to apology if you were disturbed by other guests by the pool area; we do have a security team that...

Reviewed 2 days ago NEW

We really enjoyed our stayed. We felt really welcome and everyone was so attentive. We would definitely go back. The rooms were very clean and the resort was phenomenal. Had a great trip and the food was awesome.

Review collected in partnership with this hotel
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1Thank cinthiap541
Philadelphia
Reviewed 2 days ago NEW

My stay at Eldorado Royale was excellent. I really truly enjoyed me stay Every day there was something to do other than soaking in the many pools they had The food was excellent Morning noon and eveningnight I traveled with my 2 sons and my brother who really enjoyed themselves I definitely will be returning next year and this was...

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2Thank Nadine D
Reviewed 2 days ago NEW

WOW this place is amazing. Staff always willing to help no problem attitude. Food great but small potions as À la carte but you can order more. Always clean and tidy every were in fact spotless. This is a GREEN hotel they grow their own fruit Veg herbs and not just for this hotel. they reuse what they can to...

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3Thank eddies325
Las Vegas, Nevada
Reviewed 2 days ago NEW

My husband and I are retired and travel frequently. We stay in high-end hotels and appreciate good service and quality food. The El Dorado Royale has become a favorite destination. The setting and grounds are beautiful, room (Junior Suite--Jetted Tub/Premium) is very comfortable with balcony looking out on ocean, food in every restaurant is delicious with wide variety/choices and free,...

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1Thank dennissE2641LZ
Reviewed 3 days ago NEW

2 weeks was not enough time to spend at this place, I will 100% be returning next year. All the staff are very welcoming and take care of you as though we were their close friends. All of the entertainment team were fantastic! Sergio and the young lady (Unfortunately,who's name I cannot remember) were very amusing and very informative during...

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Thank 222danwhite119

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $390 - $1,600 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The swim up room is definitely to be sought after - if you have the money.”
675suzyw, 23 May 2017 | Read review
“Reinforce No Smoking policy ”
nadined61, 22 May 2017 | Read review
“Room location is important to us because of knee issues. Property is huge and spread-out so there is lots of walking but also lots of shuttles to hop on for transportation around the property. We request our room as close to La Isla pool as possible because we enjoy the swim-up bar and several restaurants surrounding it..”
dennissE2641LZ, 22 May 2017 | Read review
“More TV channels.”
cherylwoonsama, 18 May 2017 | Read review
“I do not recommend staying in the Royale section at all. Perhaps the family or romantic section is better.”
Barsamp, 16 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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