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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
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8,730 Reviews from our TripAdvisor Community

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Showing 8,468: English reviews
Loma Linda, California
Reviewed yesterday NEW

we got married in july and were unable to take our honeymoon right away due to both of our work schedules (my husband is a head high school football coach in CA and went straight into his season after; i run an international company and if i'm gone for more than a few days it gets ugly), so we opted...

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Thank jaxbluns8585
Liverpool, United Kingdom
Reviewed yesterday NEW

We stayed at this hotel for 11 nights in October 2016. There’s plenty to like here but there were just too many little things, that matter to us, that took the edge away from a good holiday. We experienced a massive inconsistency with service. Some staff were great but too many others just didn’t take any interest in guests, were...

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2Thank merseyblue-1
Morecambe, United Kingdom
Reviewed yesterday NEW

Just returned from a 3 week holiday at El Dorado Royale. This was our second visit to this resort and found it just as beautiful as our first visit. The resort is absolutely gorgeous, the accommodation great and the food absolutely stunning. The whole resort is kept spotless by the countless staff,the gardens are a sheer delight to walk round....

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Thank jadeswood
Chattanooga
Reviewed 2 days ago NEW

We were part of a group of 18 people staying from Dec 26 to Jan 3. The resort was absolutely booked FULL but didn't seem crowded. Check in was fast and efficient. Rooms are modern and clean. Food was most excellent, as good as any all inclusive I've visited - including numerous Sandals properties. Some restaurants will accept reservations if...

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1Thank Tyler P
Iowa
Reviewed 2 days ago NEW

We traveled to this property with 10 friends. The hotel and grounds were superbly maintained. Many great choices for supper and a fantastic bar and restaurant by the water and beach area. The main pool could use a few more beach chairs and less beach beds to accomadate more people around the pool as the chairs fill up early each...

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Helpful?
Thank uni1his
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear uni1his, Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. It feels really good to acknowledge, through your words,...

Reviewed 3 days ago NEWvia mobile

Once again, the whole vacation at El Dorado Royale was "class act"!! New Years Eve party on the beach was put together so everyone from Europe to the USA could celebrate bringing in the New Year. As usual, the staff was EXCELLENT!! Great service, great atmosphere, great food, great activities, etc.!!! I want to give a huge "thank you" to...

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2Thank Drverni
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Drverni, Thank you very much for your recent visit and lovely comments on TripAdvisor, highlighting our natural background, facilities, services and most of all our staff, the professionalism and kindness you have received. I am glad to read in your review that you enjoyed our property. It was an honor to host you and I hope that El...

Reviewed 4 days ago NEW

My husband and I visited El Dorado Royals for our honeymoon. We really enjoyed our stay here. From the tequila tasting to the relaxing pool side and even in our own personal pool on our balcony. The staff is very personable and we are still friends with some of them that we kept in contact with. If your looking for...

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1Thank Charanda B
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Charanda B, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. It’s wonderful to hear from you and we’re so glad that you enjoyed your honeymoon at El Dorado Royale, a Spa Resort by Karisma. Truly, we cannot...

Saint Louis, Missouri
Reviewed 4 days ago NEW

We can’t thank the staff enough for their superb service during our stay in the individual Casitas January 2-9, 2017. The Casitas are breathtaking! A very special THANK YOU to our Beach Butler, Guillermo, who provided us with exceptional service while we there. His attention to detail was flawless and his service exceptional. We were truly amazed at his ability...

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3Thank Knoto
Northamptonshire, United Kingdom
Reviewed 4 days ago NEWvia mobile

Just returned after spending a week here (which definitely wasn't long enough!) and had such an amazing time. A friend and I actually stayed in a room at the Sensimar part of the resort but spent most of the days at the beach at El Dorado, where we were treated very well by numerous members of staff (Adolfo, Adrian, Jose...

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4Thank Chloe C
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear Chloe C, Thank you for your fantastic review, it is very special when receive such comments like yours. It will be a pleasure to extend your compliments to our staff. We are sure it will be a really nice way to encourage them to keep on being themselves providing excellent services. Hoping to welcome you once again at...

Des Moines, Iowa
Reviewed 5 days ago NEW

This was my first experience staying at an "all-inclusive" resort. To be honest, I have heard horror stories about how non-inclusive this type of resort can be. I have also heard that what is included, is of lesser quality than anticipated. I did not feel that way about El Dorado Royale! I entered the front doors with no expectations, but...

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3Thank midwestthebest
KarismaHotelsResorts, Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Hola Dear midwestthebest, Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. Your comments are a very good motivation for us to keep working to achieve our guests’ full satisfaction. It will be a pleasure to extend your compliments to...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $421 - $1,147 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay extra for the ocean view swim up...on either the el dorado royale or el dorado suites side.”
 of 5 bubbles jaxbluns8585, 15 Jan 2017 | Read review
“Premier suites are in a perfect location.”
 of 5 bubbles jadeswood, 15 Jan 2017 | Read review
“Resort is HUGE.”
 of 5 bubbles 619tylerp, 14 Jan 2017 | Read review
“Highly recommend the individual Casitas!”
 of 5 bubbles Knoto, 12 Jan 2017 | Read review
“The swim-up pool room was great.”
 of 5 bubbles midwestthebest, 11 Jan 2017 | Read review
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