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The Grand Mayan Riviera Maya

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3,340 Reviews from our TripAdvisor Community

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Showing 2,746: English reviews
Reviewed 4 days ago NEW

I stayed with a few friends and other than the long walk from check in the place was excellent. Plenty of pools to swim in and the beach was good which can be hard to find in PV. Loved the movie night on the beach and the kids area looked great. Going back in February with a child so will...

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Helpful?
Thank Chris J
Ottawa, Canada
Reviewed 1 week ago NEW

Just returned from a week stay at The Grand Mayan, part of the Vidanta in Riviera Maya. We were guests of a couple who have a time-share. To do a fair review I will present the pros ans cons. Let's start with the PROS: the staff is so friendly. I want to sincerely thank our maid Monica who took care...

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Thank Francolady
Halifax, Canada
Reviewed 1 week ago

First - my husband's wallet went missing. We thought maybe he had lost it. Then when we got home we found out my visa information had been used to buy $2000 worth of online stuff and that they had tried to access information from Transunion to steal my identity. DO NOT GO TO A BREAKFAST. Right after check-in we are...

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4Thank PattyAM
Canon CityCO,
Reviewed 1 week ago

We (wife and I) just returned from a week at the Grand Mayan Riviera Maya (Jungle). We flew into CUN and the shuttle was included from the airport, but not on the return trip. Our residence was in a two bedroom with cooking facilities. The Jungle is located away from the beach area with little people traffic, except the road...

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2Thank MrKeoki
Cancun, Mexico
Reviewed 1 week ago via mobile

I've been here for the past two weeks and every morning at around 6.30am music blares out across the hotels grounds. The worrying part? This is of their own doing, it's not down to any of the guests. Finally reached my snap point this morning as I was woke to Bruno Mars, could hear every word of the songs. Now...

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1Thank DB0991
Texas Gulf Coast, Texas
Reviewed 1 week ago

URGENT!!! URGENT!!!! URGENT!!!! This place is all about the $ and how much they can get out of our by either spending on the resort or by trying to sell you a timeshare... As one of the sales men put it.... "We just want your money, and we hope you don't come back." This is place that serves as a...

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7Thank bpopular1
Reviewed 1 week ago via mobile

I loved it. The resort is gorgeous, clean and maintained. It sits on an edge of a jungle. The beach is nice and the only problem is rocky bottom on the shore. The resort makes you feel you are between jungle and on water. There are 4 piers. The food in 4 restaurants is very diverse and tasty, exciting for...

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2Thank Anna S
Boston, Massachusetts
Reviewed 1 week ago

The Grand Mayan is one of our favorite resorts because it is beautiful, very well maintained, has roomy accommodations, excellent & friendly staff, great water aerobics and is NOT an all-inclusive. A few areas for improvement for the resort: We just wish that there were more shady spots near the pool. Sometimes, the music gets a bit loud near the...

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1Thank KCLBoston
St. Louis, Missouri
Reviewed 2 weeks ago via mobile

We had a wonderful visit recently. There was a good variety of restaurants with good quality. We had memorable meals almost every night, but lunches became a little old because of a similar menu. No all inclusive which is a positive. Buffets offer varied selections but a little overpriced. The most outstanding employee on the property was a gentleman who...

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1Thank Glen J
Rupert, Idaho
Reviewed 2 weeks ago via mobile

We traveled with four kids ages 2-10 and my Brothers family had kids ages 2 and 4. We had a fantastic week! We traded with Interval International, originally we were given two units in the Grand Mayan Jungle buildings but my brother( who checked in first) had them switched to the Lago buildings -1 and 5. My brother was in...

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Thank maryehansen

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Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
I am offering suites at The Vidanta Grand Mayan Riviera Maya resort, located on the Yucatan Peninsula. This resort has everything you could ever need to experience true happiness: JOYA, a resident Cirque du Soleil show; five luxury resort hotels; world-class restaurants; spectacular pools; shopping boutiques; a Jack Nicklaus golf course; indulgent spas and the most attentive staff in Mexico. ... more   less 

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $267 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mayan Riviera Maya 5*
Number of rooms: 500
Also Known As:
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#4 Family Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#5 Spa Hotel in Playa Paraiso
#6 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Riviera Maya staff and other travellers.
678 questions
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Questions? Get answers from The Grand Mayan Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the Jungle section: too far from everything”
 of 5 bubbles Francolady, 4 Dec 2016 | Read review
“look at a map of resort - people with mobility issues may have trouble”
 of 5 bubbles PattyAM, 3 Dec 2016 | Read review
“Mayan Jungle, but away from the golf course side because of shuttle noise.”
 of 5 bubbles MrKeoki, 3 Dec 2016 | Read review
“Some rooms have kitchens; some don't. Decide before booking what you need.”
 of 5 bubbles globalwanderers2, 25 Nov 2016 | Read review
“All you see is trees”
 of 5 bubbles PeterS559, 22 Nov 2016 | Read review
5 of 5