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Iberostar Paraiso Maya

5,199 reviews
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Traveller (5140)
Pool & Beach (1294)
Room & Suite (818)
Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“iberostar paraiso”(428 reviews)
“wave pool”(628 reviews)
“seafood”(421 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (5,199)Write a Review
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2,064
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441
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93
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All reviewsiberostar paraisowave poolseafoodla marinalazy riverla geishasuperior junior suitelindo buffetprivate poolkids clubstar friendsshopping centerswim up barspecialty restaurantsfrench restaurantfamily vacationdinner reservations
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1,571 - 1,575 of 3,949 reviews
Reviewed 22 February 2015

Two couples booked this resort upon the recommendation of our travel agent. It is billed by Apple as a six golden apple resort. There are actually 5 resorts on the complex; The Grand, the Paraiso Maya, the Paraiso Lindo, the Paraiso Del Mar, and the...More

9  Thank ScubaDave16
Reviewed 22 February 2015

This was my first all inclusive and I have traveled around the world - literally. It was wonderful. The staff were so friendly, everything was clean. The food was very good. And of course the beach and weather were fabulous. I would definitely go there...More

2  Thank Grushi
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 6 March 2015

Dear guest, We appreciate you took the time to post such a pleasant review of our resort for the online community and for possible future guests. We feel honored that you chose us as your first all-inclusive experience. We would like to express our happiness...More

Reviewed 22 February 2015

We visited February 12th-17th. The resort was well maintained, beach was nice and clean, but the food was terrible. All of the food was luke warm at best and tasted awful. There were 5 in our party 4 adults and a child and no one...More

4  Thank Brandon K
Reviewed 22 February 2015

Just returned from 5 days at Paraiso Maya. The resort was extremely clean and well maintained. A++ on that. Employees were very friendly, efficient, and helpful. Would definitely recommend to friends. My complaints are as follows. The rooms was noisy. Wheels from room attendants carts...More

7  Thank Chris S
Reviewed 22 February 2015

We have been to the mayan five times and this is by far the best all inclusive we have stayed at. We brought out 15 and 10 year old daughters and they loved it. The wave pool, gorgeous beach and soccer/volleyball kept them busy. The...More

3  Thank Melanie S
Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 6 March 2015

Dear guest, Thank you for giving us the opportunity to host your holidays one more time; it is always a great pleasure to welcome you back. Your loyalty is invaluable. We would like to thank you for taking the time to express the most memorable...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
USD 257 - USD 530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Playa Paraiso
#3 Luxury Hotel in Playa Paraiso
#3 Spa Hotel in Playa Paraiso
#3 Green Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 257 - USD 530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Playa Paraiso
#3 Luxury Hotel in Playa Paraiso
#3 Spa Hotel in Playa Paraiso
#3 Green Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5140)
Pool & Beach (1294)
Room & Suite (818)
Dining (434)
Family and Play Areas (108)
Amenities (98)
Business Centre & Event Rooms (23)
Questions & Answers
Ask a question
Pete F
22 February 2018|
Answer
Response from DianeB_HSV | Reviewed this property |
There are "roll-in" places at the wave pool and the pool near the beach. I didn't see a place where a wheelchair could roll off the boardwalk onto the sand, but one could use the boardwalk with a wheelchair. I didn't see... More
0
Votes
Donna M
21 February 2018|
Answer
Response from DianeB_HSV | Reviewed this property |
We had a king bed. I believe there are two-bed configurations, but do not know the sizes. Check with the resort management.
0
Votes
thechromeking
21 February 2018|
Answer
Response from garciafa | Reviewed this property |
Only outdoors and open bars; never in enclosed spaces.
2
Votes
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123456297
Room Tips
"Ground Floor near the pool will put you centrally to all areas"
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"Buildings 60, 61 and 62 are closest to beach"
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"Being this hotel is in the tropics, there was a little bit of a musty smell. The staff addressed this..."
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"Check on the bathroom configuration if you want a wheelchair accessible room - it may not work for everyone."
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