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Iberostar Paraiso Maya

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4,549 Reviews from our TripAdvisor Community

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Showing 3,497: English reviews
Reviewed yesterday NEW

We had a wonderful experience at Iberostar Paraiso Maya. It really is great for kids of all ages. Ton of activities (pool or beach, land, night time), great excursion options, ice cream shop, kid and adults club, night time shows for the family, multiple restaurants, gym with classes, beach yoga, the list goes on. Rooms were very nice, clean and...

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Helpful?
Thank Davaughnu B
Philadelphia, Pennsylvania
Reviewed yesterday NEW

I purchased transportation through Iberostar to and from the airport. When we were leaving the hotel at the end of our trip, we were almost robbed by our driver. I was getting out of the van at the airport. I looked under the seat and saw my wife's wristlet/wallet/mini purse on the floor. We picked it up and as we...

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Thank robgM1830LA
Reviewed yesterday NEWvia mobile

7 of us stayed for a week. The resort is beautiful and there was a lot to do. We really enjoyed the aqua therapy that was free to us at the Spa. The Shopping Mall had a nice playground for kids, and we loved the crepes and ice cream there too. Also the tacos there are the best! The pools...

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2Thank BPlatow
Ontario
Reviewed 2 days ago NEW

The room is always clean, plenty of towels. The housekeeping staff write little notes along with their towel art, which just gives more towels for use. Food selection is plenty with salsa at hand at every meal! Service staff are friendly and punctual. Entertainment crew are engaging and a lot of fun. Moses, who looked like Pharell Williams, was particularly...

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1Thank UsuallyLoveMexico
Wayne, New Jersey
Reviewed 2 days ago NEW

This will be our 4th visit to the Maya/Lindo. In my last review, I commented on restaurants. Firstly, you will see many comments about the unheated pools. This may be fine in the hot summer months but it really has a big negative impact if you are traveling in the cooler season (as we did). IF the sun is out...

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3Thank Elitefreak
Chicago, Illinois
Reviewed 4 days ago NEW

This is our second time at Iberostar. Last time we stayed at Lindo and this time we were glad to stay at Maya -- much bigger and nicer room. We had a Junior Suite which was spacious and had stocked refrigerator and snacks. Maid service was lovely. The rooms were quite humid, as other travelers have said and our A/C...

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5Thank lori1019
Aldergrove, Canada
Reviewed 4 days ago NEWvia mobile

We travel to Mexico every year for our family vacation. We are a family of 4 with 2 boys ages 8 and 9. We booked a 9 day trip this time as 7 always seems too short and have to say that 9 is just perfect. This was our first visit to an Iberostar and we were very impressed. We...

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4Thank Tamara K
chandler,az
Reviewed 5 days ago NEW

We take a family trip every summer with our best friends. We have for years stayed in a beach house in Newport Beach, CA. This summer we wanted to change it up and the kids are old enough to enjoy and remember (the youngest 2 are 10). We bought our tickets and used miles to pay for our accommodations. We...

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5Thank luv2travelaz
Aylmer, Ontario
Reviewed 5 days ago NEW

We just returned from our first trip to Mexico and it won't be our last. After reading so many reviews beforehand we finally settled on the Maya and it exceeded our expectations. From our first step into the lobby to our last, the resort was beautifully maintained and the service was excellent! We are a vegan and vegetarian family and...

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4Thank fionatrvl
Reviewed 6 days ago NEWvia mobile

Rooms: Overall rooms are nice. The cleaning staff was good and left towel animals and notes every day. There is a bit of a damp feeling and there were a couple bugs. Pools: Water is cold. The pool staff is great! Especially Charlie! He remembered my sons name and came over each day to say hello. Food: Breakfast is ok....

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Thank Brittany D

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 

Additional Information about Iberostar Paraiso Maya

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $377 - $847 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#3 Green Hotel in Playa Paraiso
#4 Luxury Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
#5 Top resorts Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Maya staff and other travellers.
592 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can't remember our location just that it was next to the Grand,close to the buffet, and pool.”
  • Elephant in our room
 of 5 bubbles luv2travelaz, 12 Jan 2017 | Read review
“Areas 60-61 are closer to the beach , 62 - 64 are pretty central to the pool and restuarants”
 of 5 bubbles SPJAZ, 11 Jan 2017 | Read review
“Ask for a fold out couch.”
 of 5 bubbles Cana_Couple, 9 Jan 2017 | Read review
“Rooms are built for quiet.”
 of 5 bubbles Raincitywanderer, 8 Jan 2017 | Read review
“The rooms in the 61 complex were perfectly positioned for everything.”
 of 5 bubbles cmbenu, 8 Jan 2017 | Read review
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