We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mayan Palace Riviera Maya

    Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Playa ParaisoSee available hotels in Playa Paraiso
    Traveller (2923)
    Pool & Beach (906)
    Room & Suite (268)
    Overview
    • Excellent41%
    • Very good31%
    • Average13%
    • Poor7%
    • Terrible8%
    Travellers talk about
    “havana moon” (266 reviews)
    “playa del carmen” (616 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Deals
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Paraiso hotels with availability
    Write a Review
    Reviews (3,558)
    There are newer reviews for Mayan Palace Riviera Maya
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 2,763 reviews

    Reviewed 1 week ago via mobile

    Well I arrived at this resort today. Gotta say this is no way near a 4-5 star resort . 2 star at best. 1st it’s a HUGE resort. We were told to go to a particular area of the resort to pick up a discount...More

    1  Thank Granville P
    Response from Socialmediamanager1, Manager at Mayan Palace Riviera MayaResponded 1 week ago

    Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay with us. It appears as though not all your expectations were met. Our goal is to make each one of our guests’ vacations relaxing and we look to...More

    Reviewed 1 week ago

    We love staying at Mayan Palace. The resort is exquisite and the pool is paradise. Access to a private beach makes it very nice. My husband was able to play beach volleyball as part of the resort activities. He played a water obstacle course too....More

    Review collected in partnership with this hotel
    1  Thank RACHEL C
    Reviewed 2 weeks ago via mobile

    This resort was much nicer than I expected! We stayed in one of the rooms near jade boutique. Although the room wasn't the most luxurious, the beauty was in the resorts grounds. There are 4 beautiful pools to choose from with cabanas, pool side beds,...More

    1  Thank Leemu K
    Reviewed 2 weeks ago via mobile

    Just returned and would never go to Mexico in October. Rained every day, most of the day. Resort was HUGE, staff was pleasant, however, check in and out took forever. Huge pressure to go to time share presentation. DON'T GO. The food was very good,...More

    1  Thank youwantit
    Response from Socialmediamanager1, Manager at Mayan Palace Riviera MayaResponded 1 week ago

    Dear Guest: Thank you for submitting your feedback about your recent stay at Mayan Palace. We are delighted to find out that all our staff was welcoming and pleasant as this is what we strive for every day. It was unfortunate that it rained for...More

    Reviewed 2 weeks ago via mobile

    To start our vacation it took us over an hour to check in to the hotel. We decided to go on a presentation that should last 90 minutes and we only have three questions to ask and find answers out for. Every day we were...More

    1  Thank easyreturn
    Response from Socialmediamanager1, Manager at Mayan Palace Riviera MayaResponded 1 week ago

    Dear Guest: Thank you for choosing Mayan Palace for your vacation and for sharing your review with us. We are delighted to find that you enjoyed our food options. Regrettably, it would appear we did not meet all your expectations. Nevertheless, this will be shared...More

    Rosewood Mayakoba
    1,738 reviews
    #1 of 211 hotels in Playa del Carmen
     
    Wyndham Garden Playa Del Carmen
    493 reviews
    #118 of 211 hotels in Playa del Carmen
     
    Apart Hotel Casaejido
    675 reviews
    #34 of 211 hotels in Playa del Carmen
     
    BlueBay Grand Esmeralda
    9,728 reviews
    #100 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa Paraiso
    • #8 Top resorts Hotel in Playa Paraiso
    • #8 On the Beach Hotel in Playa Paraiso
    • #10 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Mayan Riviera ,
    • Mayan Palace Cancun ,
    • Wyndham Playa Del Carmen ,
    • Riu Palace Riviera Maya ,
    • Cancun Grand Mayan ,
    • Grand Maya Mayan Riviera ,
    • Playa Del Carmen Wyndham ,
    • Mayan Palace Playa Del Carmen ,
    • Mayan Palace Riviera Maya Mexico ,
    • Mayan Palace Riviera Maya Playa Paraiso, Mexico
    Add Photo Photos
    Traveller (2923)
    Pool & Beach (906)
    Room & Suite (268)
    Dining (226)
    Hotel & Grounds (1530)
    Family and Play Areas (41)
    Bathroom (18)
    Business Centre & Event Rooms (6)
    Nearby
    BlueBay Grand Esmeralda
    9,728 reviews
    .00 km away
     
    Wyndham Garden Playa Del Carmen
    493 reviews
    .19 km away
     
    Apart Hotel Casaejido
    675 reviews
    .51 km away
     
    Rosewood Mayakoba
    1,738 reviews
    .00 km away
     
    Nearby Restaurants
    Lara & Luca
    123 reviews
    .58 km away
    L'Atelier
    92 reviews
    .58 km away
    Taquerias El NERO
    56 reviews
    .54 km away
    Sundowner
    11 reviews
    .44 km away
    Nearby Attractions
    Cenote Carwash
    89 reviews
    .00 km away
    Cancun Adventures
    2,568 reviews
    .18 km away
    Eco Tours Adventure
    244 reviews
    .41 km away
    Yalku Tours
    163 reviews
    .29 km away
    Ask a question
    Questions & Answers
    klb990
    13 October 2017|
    AnswerShow all 4 answers
    Response from delikenny | Reviewed this property |
    Studios have a mini refrigerator and a 2 burner stove. Plus a blender, toaster, and coffeemaker. resort is not all-inclusive but prices are reasonable in restaurants. Plus, there is a store that has "convenience" store... More
    2
    Votes
    Helran
    12 October 2017|
    AnswerShow all 5 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Barbara R
    6 October 2017|
    AnswerShow all 4 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Room Tips
    "Here are some tips: 1. Decline the timeshare presentation they offer upon check in. At best, it's a half..."
    Read review
    "Our room was really nice and big. The resort was beautiful."
    Read review
    "Rooms were great, service was top notch and everyone was so friendly."
    Read review
    "Horrible place to stay"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing