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03/12/2017 04/12/2017
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    Mayan Palace Riviera Maya

    Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
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    03/12/2017 04/12/2017
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    Traveller (2936)
    Pool & Beach (906)
    Room & Suite (268)
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    #2 of 212 hotels in Playa del Carmen
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    #3 of 212 hotels in Playa del Carmen
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    Overview
    • Excellent41%
    • Very good31%
    • Average13%
    • Poor7%
    • Terrible8%
    Travellers talk about
    “havana moon” (266 reviews)
    “playa del carmen” (615 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Write a Review
    Reviews (3,590)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 2,785 reviews

    Reviewed 3 days ago

    This will be lengthy, I've split it into distinct parts. As a hint into our view -- we're "stay like locals" travelers typically, and spent most of our trip hanging out in Playa del Carmen. We came up here for 3 days to stay with...More

    2  Thank Don_Tampa_FL
    Response from Socialmediamanager1, Manager at Mayan Palace Riviera MayaResponded 2 days ago

    Dear Guest : We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are glad that you liked our property and enjoyed the sea turtle rescue program. Thank you as well for your kind...More

    Reviewed 3 days ago

    All in exclusive, nope. Everything other than Buffett food and watered down drinks is extra. Even if you want to play foose ball you have to buy the ball. There are a lot of options out there this one is just no worth the price.More

    Thank Mike D
    Response from Socialmediamanager1, Manager at Mayan Palace Riviera MayaResponded 2 days ago

    Dear Guest: Thank you for taking the time to provide us your feedback about your past stay with us. Most of the feedback provided by our guests is excellent; nonetheless, we are always looking for opportunities to exceed our guests' expectations. Comments like yours are...More

    Reviewed 4 days ago

    I love this place. Everybody is happy and friendly, talking and enjoying complete strangers. The staff is very friendly and efficient and willing to help anytime. The property is beautiful with never a bored moment. The food in the variety of restaurants is great. Not...More

    Review collected in partnership with this hotel
    Thank carolrR9867TI
    Reviewed 6 days ago via mobile

    booked mayan palace because it read very nice in RCI documents. it is a very nice resort. BUT others visitors constantly compare all 5 campus', one being better and more luxurious than the others. the pools were incredible. the service was good. the little train...More

    Thank travel t
    Reviewed 1 week ago

    Were very lucky to get in Mayan Palace Bld 5 for easy walk to pool, beach, restaurants and back to lobby for shuttles. Beach is still quite rocky, but a little better every year. Rooms are a bit dated, but huge and comfortable. Service could...More

    Thank Robert N
    Rosewood Mayakoba
    1,760 reviews
    #1 of 212 hotels in Playa del Carmen
    10.9 km
     
    Grand Residences Riviera Cancun
    921 reviews
    #1 of 27 hotels in Puerto Morelos
    9.0 km
     
    Banyan Tree Mayakoba
    2,154 reviews
    #2 of 212 hotels in Playa del Carmen
    12.0 km
     
    Grand Velas Riviera Maya
    3,283 reviews
    #3 of 212 hotels in Playa del Carmen
    12.4 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa Paraiso
    • #8 Top resorts Hotel in Playa Paraiso
    • #8 On the Beach Hotel in Playa Paraiso
    • #10 Family Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Mayan Riviera ,
    • Mayan Palace Cancun ,
    • Wyndham Playa Del Carmen ,
    • Riu Palace Riviera Maya ,
    • Cancun Grand Mayan ,
    • Grand Maya Mayan Riviera ,
    • Playa Del Carmen Wyndham ,
    • Mayan Palace Playa Del Carmen ,
    • Mayan Palace Riviera Maya Mexico ,
    • Mayan Palace Riviera Maya Playa Paraiso, Mexico
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    Traveller (2936)
    Pool & Beach (906)
    Room & Suite (268)
    Dining (226)
    Hotel & Grounds (1543)
    Family and Play Areas (41)
    Bathroom (18)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby Restaurants
    Il Olivo
    157 reviews
    .78 km away
    Havana Moon
    602 reviews
    .78 km away
    Nektar at Vidanta Riviera Maya
    153 reviews
    .78 km away
    Tramonto
    122 reviews
    .56 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    722 reviews
    1.56 km away
    Rancho Bonanza
    712 reviews
    3.09 km away
    Pro Dive Mexico
    804 reviews
    3.28 km away
    Cirque du Soleil Joya
    2,807 reviews
    .79 km away
    Ask a question
    Questions & Answers
    chillinog1
    10 November 2017|
    Answer
    Response from Socialmediamanager1 | Property representative |
    Please contact us at 1-800-292-9446.
    0
    Votes
    BigFunk
    7 November 2017|
    AnswerShow all 5 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    BigFunk
    7 November 2017|
    AnswerShow all 15 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Room Tips
    "In the Mayan Palace area, building #1 is closest to the pool/beach.We stayed in building #12 and it was about..."
    Read review
    "Pick another resort"
    Read review
    "Get a building in the 1 to 8 range."
    Read review
    "Great room service all clean sufficient products and love the Jersey kisses!!"
    Read review
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