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Iberostar Selection Paraiso Lindo

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Carretera Chetumal Puerto Juarez Km 309, Playa Paraiso, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people have started booking this hotel
Hotel direct offer!Code 60% Off: FRIDAY21
Expedia.com
USD 264
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Hotels.com
USD 264
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Snaptravel
USD 232
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Free cancellation until 13/05/22
Iberostar.comUSD 264
PricelineUSD 265
TravelocityUSD 264
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Selection Paraiso Lindo
Updated 25/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 12 hotels in Playa Paraiso
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Located directly on the beautiful beach of "Playa Paraiso" (Mexico). With the only wave pool on the Riviera Maya. 16 restaurants, 11 of them a-la-carte. 18-hole golf course and convention center.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Game room
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Iron
Private bathrooms
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
Hotel links
Special Price:Code 60% Off: FRIDAY21
8457Reviews1804Q+A100Room tips
Traveller rating
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Popular mentions
nataljach wrote a review Yesterday
Vancouver, Canada1 contribution
We have been coming to these hotels for the last four years upgrading every year. This is our second stay at Maya. Special thanks to Francisco and Angèl for taking care of our breakfast needs every day. Always prompt. Always courteous. Always smiling and happy. We hope these two are here when we come back next November
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Date of stay: November 2021Trip type: Travelled as a couple
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Julianne D wrote a review Oct 2021
Pital, Alajuela, Costa Rica3 contributions5 helpful votes
Hotel's Favourite
Romy y Irma! Are lovely and kind. Very attentive and happy to help us with food and drink, but also gave us some great tips and insight for our sight seeing outside of the resort. Both are very kind and we ask for them by name because we know they will show us great hospitality . Thank you for a great vacation. -Julianne and Leandro (Boston Ma)
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Date of stay: October 2021Trip type: Travelled as a couple
3 Helpful votes
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Paraiso Lindo
Responded 18 Oct 2021
Dear guest, Your review of Iberostar Selection Paraiso Lindo is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine experience. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Best Regards, Quality Manager Iberostar Selection Paraiso Lindo
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iL0ve2Travelplaces wrote a review 26 Nov
Pearland, Texas45 contributions62 helpful votes
We keep coming back to the resort, we love the staff, the amenities, and beach. Everyone is nice and resort is well kept. HOWEVER THERE IS A HUGE ISSUE WE HAVE BEEN DEALING WITH FOR A WHILE AND THEY CAN'T SEEM TO GET IT FIXED. Restaurant and now Covid Testing scheduling, needs a better way to respect all visitors to the resort. It seems every time we visit, we always have an issue in making restaurant reservations. We always get the same excuses, that the people who arrived days earlier reserved the days you wanted or the time you wanted so we are sorry. So who ever arrives days earlier than you will always fill up your spot and you will feel like you are getting the left overs, or the restaurants that aren't popular. Even when calling ahead or email them, you still get an excuse that the calendar hasn't been set, but then when calendar is available magically there are not spots because the guest before you took them all. This issue has bothered us for a final time, we are now looking to visit another resort because of this issue. And to top this all off instead of fixing the problem when brought to their attention, they tried to tell us that if we become a Iberostar Member we wouldn't have this problem. If we would like they can set up a time for us to see a 90 minute presentation about it. Come on!!!! Please, Please, Pretty Please, fix the dining reservation problem. Every customer pays the same amount, and deserves the same treatment regardless of when they arrive. No one should be penalized or feel less important because of the day they picked to go on vacation. Also every year we have gone and even prior to Covid, the restaurant are never all the way full. So why not accommodate the guest????
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Review collected in partnership with Iberostar
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Selection Paraiso Lindo
Responded 3 days ago
Dear guest, Thank you for your loyalty to our brand for taking the time to share your feedback with us. It is rewarding to read that the attentive service of our team and our stunning facilities were once again, the highlights of your stay. Furthermore, we also take this opportunity to apologize for any inconvenience caused by our dinner reservations system, as our restaurants operate on different seating times in order to create a fine and personalized dining experience and we assure you that we will forward your comments to our Management for a proper follow-up. As we do not want to lose you as our loyal guest, we truly hope that you can grant us a new opportunity to host you to recover your trust in our brand. Best regards, Quality Manager Iberostar Selection Paraiso Lindo
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shorty506 wrote a review 25 Nov
Coram, New York1 contribution
This place is absolutely amazing. The people are great. The pools were right outside my room and it wasn’t a long walk to the beach. Did I mention the workers are amazingly helpful. I will definitely chose the Lindo again in the future.
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Review collected in partnership with Iberostar
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Paraiso Lindo
Responded 3 days ago
Dear guest, We would like first of all to thank you for your great review of your stay at Iberostar Selection Paraiso Lindo. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us. We will certainly extend your praise to all of our dedicated colleagues because we know we have quite a remarkable team here. We hope to have the pleasure of your company again, in the not too distant future at one of our Iberostar hotels. Best Regards, Quality Manager Iberostar Selection Paraiso Lindo
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jimos_sur wrote a review 23 Nov
Surrey, Canada11 contributions32 helpful votes
We stayed at the Lindo for two weeks.  Overall we really liked the place.  The resort is huge and as Lindo guests you have access to all facilities of Del Mar and Beach Resorts.   Also have a shopping centre adjacent that has some places to get hamburges, crepes, tacos, drinks etc as part of your package. We made reservations at the speciality restaurants 12 nights of the 14 we were there.  The a la cartes are good but not great.  We liked the El Rancho and the Mexican Del Mar the best.   Didn't care much for the Greek restaurant but for us the worst was the El Dorado but mainly because they never enforced the mask required rule.  All other restaurants were very strict about having  to wear masks but all the El Dorado customers were going up to the buffet section unmasked.    Recommend that you download their app and use it to make reservations the first night you arrive.   However app was good for the Lindo restaurants but we still had to go to the desk to make reservations for the Del Mar/Beach restaurants. We ate at the Lindo buffet for breakfast and for dinner on two nights.  The buffet is good and I'd say that if you can't get into all the specialty restaurants it isn't a great loss.   For lunch we moved around between eating at different restaurants and at the beach.   We liked lunch buffet at the Haciendo at Lindo the best.  The restaurants at the Del Mar/Beach resorts were good but seemed to have less  choices.   Theatre shows:  You have a choice of two theatres to pick shows.  So if you miss the show at one theatre you can catch it at the other on another night.   Shows good but not the greatest we have seen.   Liked the Queen show and circus show. Pools   Good.   Preferred  the pools at the Del Mar/Beach mainly because we had no problem getting a good chair.  Sometimes at the Lindo all the good spots are reserved early but you can walk over to the Del Mar and find a nice  lounge  chair under shade. Beach:  Beach was great if you could get a chair. They have to end the practice of people reserving chairs by using one towel for two or more chairs, or a book or hat or some piece of clothing.  I have no problem if  someone is using their towel to reserve one chair - but if you go to the beach and find you can't get a chair because someone has put a bag or book to reserve them while they are sitting at their other spot at the pool really peeves you.   Should be towel only and enforce the number of towels given out (only one each guest) or give everyone a chair clip or something. Couldn't get beach chair some days. Not a Lindo problem but another annoyance we had was getting ripped off by the taxis coming back from Playa del Carmen.   Went to two taxis who both told us that the price was about 400 mxn - but then converted it to 27 usd.  Should have only been about 20 usd.   Recommend you bring pesos to pay cabs. An improvement:   At night there was no place to sit and enjoy a drink.  They have a sports bar and another lounge right beside it but they don't have great ambiance.   We found that we just ended up going back to the room after we saw the show.   They need a better place to have a drink, relax and listen to music.  Our opinion. All the workers were great.    We tipped but you didn't have to in order to get great service.   All said and done we would recommend this resort.
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: Blocks 51 - 54 are the best. Go for 2nd floor.
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Paraiso Lindo
Responded 5 days ago
Dear guest, It has been really good to read that you had such a great time in our hospitality at Iberostar Selection Paraiso Lindo and we want to thank you for sharing your experience. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try to think about everything to provide our guests with a perfect experience. Likewise, we would like to mention that as our main goal is to provide our guests with an amazing experience, we are concerned to read that there were some aspects of your stay that were not of your liking and we will forward your feedback for a proper follow-up. It is important that we do have a policy that forbids to reserve the sunbeds and in case somebody reserves them for more than one hour without using it, our Security staff will kindly remove the towels and personal belongings from it. We regret that some of our guests do not well-follow this policy, however, everyday our Security staff does their best to verify this internal policy is being followed. Once more, we thank you for writing and sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Selection Paraiso Lindo
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PRICE RANGE
USD 174 - USD 369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar paraiso lindo hotel playa paraiso, iberostar playa paraiso, iberostar hotel paraiso lindo
FORMERLY KNOWN AS
Iberostar Paraiso Lindo
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso
NUMBER OF ROOMS
446
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Frequently Asked Questions about Iberostar Selection Paraiso Lindo
Which popular attractions are close to Iberostar Selection Paraiso Lindo?
Nearby attractions include Aqua Nick (5.1 km), Cirque du Soleil Joyà (1.1 km), and Jungala Aqua Experience (1.4 km).
What are some of the property amenities at Iberostar Selection Paraiso Lindo?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Selection Paraiso Lindo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Paraiso Lindo?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Selection Paraiso Lindo?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Selection Paraiso Lindo?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Il Olivo.
Are there opportunities to exercise at Iberostar Selection Paraiso Lindo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Selection Paraiso Lindo have an airport shuttle?
Yes, Iberostar Selection Paraiso Lindo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Iberostar Selection Paraiso Lindo have airport transportation?
Yes, Iberostar Selection Paraiso Lindo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Iberostar Selection Paraiso Lindo located near the city centre?
Yes, it is 0.7 km away from the centre of Playa Paraiso.
Are any cleaning services offered at Iberostar Selection Paraiso Lindo?
Yes, dry cleaning and laundry service are offered to guests.